Administrative Analyst

Há 2 dias

Recife, Brasil Blueground Tempo inteiro

As a Market Operations Associate and part of the Market Operations team, you'll be at the forefront of shaping the future of living, playing a pivotal role in ensuring seamless operations and enhancing customer experiences. Your responsibilities will encompass overseeing daily planning and coordination for swift unit preparation, managing the move-in process to guarantee a seamless guest experience, and collaborating with internal and external teams to promptly resolve urgent maintenance issues. You'll optimize resource allocation, ensure compliance with service level agreements, and contribute to continuous process improvement initiatives by identifying common guest pain points.

Responsibilities:

  • Coordinate Move-In activities for a seamless guest experience, covering entry methods, registrations, parking assignments, and guest requests.
  • Ensure all client move-in paperwork is received prior to check-in and follow up with contacts accordingly.
  • Communicate with client effectively to ensure a A+ guest experience
  • Collaborate with internal and external teams to promptly resolve urgent maintenance issues through organized work orders.
  • Optimize resource allocation by matching activities with suitable resources and grouping tasks for efficient issue resolution.
  • Review, validate, and dispute reports sent from vendors post-move out.
  • Calculate and communicate any charges post-stay from our vendors
  • Ensure timely handling of all issues in line with internal Service Level Agreements.
  • Identify common guest pain points and contribute to continuous process improvement initiatives.
  • Provide regular feedback to Team Leaders and managers to address needs and resolve issues.

Requirements:

  • Bachelor’s degree in business, hospitality, operations or relevant field.
  • 2-4 years of working experience with solid operational exposure.
  • Proficiency in computer skills
  • Strong organizational, problem-solving, and multitasking skills.
  • Excellent attention to detail and communication skills.
  • Experience in hospitality and start-ups is a plus.
  • Prior experience in customer facing roles is advantageous.

At Blueground, Diversity and Inclusion are core values, and we are committed to Equal Employment Opportunity. Join us in shaping the future of living, where everyone feels at home wherever they choose to live.

  • People Operations Analyst

    1 semana atrás

    Recife, Brasil Kokku Tempo inteiro

    The People Operations Analyst will be responsible for maintaining support activities to the People Manager, as well as administrative support to the People department and compliance with Kokku’s benefits operational procedures; control of occupational health examinations and control of employees’ working hours. Being a part of Kokku means being able to...

  • Financial Analyst

    1 semana atrás

    Recife, Brasil Kokku Tempo inteiro

    The Financial Analyst will be responsible for working directly in the accounts receivable, monitoring the flow of receivables, accounts payable classifications, cash flow, and support in the preparation of projections of sales and performance. Being a part of Kokku means being able to work with comittment to excelence. As a result, we put our talents and...

  • People Operations Analyst

    Há 7 dias

    Recife, Pernambuco, Brasil Kokku Tempo inteiro

    The People Operations Analyst will be responsible for maintaining support activities to the People Manager, as well as administrative support to the People department and compliance with Kokku's benefits operational procedures; control of occupational health examinations and control of employees' working hours.Being a part of Kokku means being able to work...

  • Financial Analyst

    4 semanas atrás

    Recife, Pernambuco, Brasil Kokku Tempo inteiro

    The Financial Analyst will be responsible for working directly in the accounts receivable, monitoring the flow of receivables, accounts payable classifications, cash flow, and support in the preparation of projections of sales and performance.Being a part of Kokku means being able to work with comittment to excelence. As a result, we put our talents and...

  • IT Analyst

    1 semana atrás

    Recife, Brasil Kokku Games Tempo inteiro

    The IT Infrastructure Analyst will be responsible for managing and maintaining our organization's IT infrastructure. This position plays a crucial role in ensuring the smooth operation of our systems, servers, networks, and hardware. Being a part of Kokku means being able to work with commitment to excellence. As a result, we put our talents and efforts...

  • Remote HR Operations Analyst

    2 semanas atrás

    Recife, Pernambuco, Brasil INDI Staffing Services Tempo inteiro

    At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work. Overview of the role: The HR Operations Analyst position focuses on supporting HR operations by managing...

  • Remote Hr Operations Analyst

    2 semanas atrás

    Recife, Pernambuco, Brasil INDI Staffing Services Tempo inteiro

    At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work.Overview of the role:The HR Operations Analyst position focuses on supporting HR operations by managing employee...

  • Remote HR Operations Analyst

    2 semanas atrás

    Recife, Pernambuco, Brasil INDI Staffing Services Tempo inteiro

    At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work.Overview of the role:The HR Operations Analyst position focuses on supporting HR operations by managing employee...

  • HR Operations Specialist

    2 semanas atrás

    Recife, Pernambuco, Brasil beBeeTalent Tempo inteiro R$72.000 - R$84.000

    At the forefront of innovative talent acquisition, we strive to empower individuals and businesses worldwide. Our cutting-edge recruiters forge strong connections between leading companies and top talent, fostering a dynamic environment where innovation thrives.Job SummaryThe HR Operations Analyst role is pivotal in supporting the operational backbone of our...