Customer Support Representative Brazil
3 semanas atrás
As a Customer Support Representative, you'll be the friendly face of our online casino, responsible for building and maintaining relationships with our players. Your main goal is to provide exceptional service and personalized attention, ensuring that our customers feel valued and well taken care of. You'll be the go-to person for addressing their needs, resolving any issues they may encounter, and ensuring their overall satisfaction. Whether it's answering their questions or assisting them with any challenges, you'll be there every step of the way to ensure a smooth and enjoyable experience. You'll be doing it all through chatWork Schedule:You will be working 7 days a week from 9am to 5pm.Main Duties and Responsibilities: Respond to customer inquiries and requests in a timely and professional manner via chat.Resolve customer issues and complaints, offering solutions and following up to ensure satisfaction.Respond to customer inquiries in both English and Portuguese, with fluency in both languages.Keep up to date with product information and company policies to accurately assist customers.Maintain customer data and communicate effectively with internal teams as needed.Continuously strive to improve the customer experience by providing feedback and suggestions for process improvements.Must have: Excellent communication skills in English and Portuguese.Prior experience in a customer service role.Ability to work efficiently in a fast-paced environment.Familiarity with the online betting industry.Good to have: Previous experience working with Slack, G-Suite.Previous experience working in sports betting or online casino.Personal qualities and behavioral traits: Excellent communication and written skills.Ability to take initiative.Customer and solution focused.Ability to multi-task.Ability to work effectively without supervision.Strong problem-solving and customer service skills.#J-18808-Ljbffr
-
Customer Support Representative
4 semanas atrás
São Paulo, São Paulo, Brasil E-Tickets Retail Kft Tempo inteiroDuring our expansion into the Brazilian online travel market, we are looking for a talented Customer Support Representative to join our team. As a valued member of our team, you will play a crucial role in providing exceptional customer service to our customers.Job Summary:The Customer Support Representative will be responsible for addressing aftersales...
-
Customer Support Specialist
2 meses atrás
São Paulo, Brasil LeanIX Jobs Tempo inteiroSAP LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1000+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management.We are looking for a Customer Support Specialist, based in Sao Paulo, Brazil who will help evaluate and support...
-
Customer Support Representative
5 meses atrás
Sao Paulo, Brasil Airwallex Tempo inteiroIf you’re excited to do the most ambitious work of your career and change the way money moves around the world - join us! **Role**: We’re looking for a dedicated, empathetic team member to join us as a Customer Support Representative to serve our US customer base. We’re looking for proactive, high-energy individuals who have a passion for delivering a...
-
Customer Support Specialist
2 meses atrás
São Paulo, Brasil LeanIX Jobs Tempo inteiroSAP LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1000+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management. We are looking for a Customer Support Specialist, based in Sao Paulo, Brazil who will help evaluate and...
-
Customer Support Specialist
6 meses atrás
Sao Paulo, Brasil LeanIX Jobs Tempo inteiroLeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1000+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management. We are looking for a Customer Support Specialist, based in our Sao Paulo, Brazil who will help evaluate and...
-
Customer Support Specialist
5 meses atrás
Sao Paulo, Brasil LeanIX GmbH Tempo inteiroLeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1000+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management. We are looking for a Customer Support Specialist, based in our Sao Paulo, Brazil who will help evaluate and...
-
Customer Support Specialist
5 meses atrás
Sao Paulo, Brasil LeanIX GmbH Tempo inteiroLeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1000+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management. We are looking for a Customer Support Specialist, based in our Sao Paulo, Brazil who will help evaluate and...
-
Customer Service Representative
Há 1 mês
São Paulo, São Paulo, Brasil Sur Tempo inteiroWe are seeking a skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for resolving technical issues, recommending solutions, and guiding customers through our products and services.**Key Responsibilities:**• Identify customer needs and provide personalized support•...
-
Customer Support Representative
2 meses atrás
são paulo, Brasil SkillOnNet Tempo inteiroWe are SkillOnNet, we are leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and...
-
Customer Support Representative
3 meses atrás
São Paulo, Brasil SkillOnNet Tempo inteiroWe are SkillOnNet, we are leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and...
-
Customer Support Representative
2 semanas atrás
São Paulo, São Paulo, Brasil Pacifica Continental Tempo inteiroCustomer Support Agent Role at Pacifica ContinentalThe successful candidate will be responsible for providing exceptional customer service to our clients in the sports gaming industry. Key responsibilities include responding to customer inquiries, resolving issues, and updating internal databases.Requirements and QualificationsFluency in Portuguese and...
-
Customer Support Representative – São Paulo, Brazil
3 meses atrás
São Paulo, Brasil SkillOnNet Tempo inteiroWe are SkillOnNet, we are leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and...
-
Customer Support Representative – São Paulo, Brazil
2 meses atrás
são paulo, Brasil SkillOnNet Tempo inteiroWe are SkillOnNet, we are leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and...
-
Customer Support Representative – São Paulo, Brazil
3 meses atrás
São Paulo, Brasil SkillOnNet Tempo inteiroWe are SkillOnNet, we are leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and...
-
Customer Support Representative – São Paulo, Brazil
3 meses atrás
São Paulo, Brasil SkillOnNet Tempo inteiroWe are SkillOnNet, we are leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and...
-
Customer Support Representative – São Paulo, Brazil
2 meses atrás
são paulo, Brasil SkillOnNet Tempo inteiroWe are SkillOnNet, we are leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and...
-
Customer Support Specialist
2 meses atrás
São Paulo, Brasil Mentice Inc. Tempo inteiroCustomer Support Specialist Are you passionate about customer satisfaction and ready to make a positive impact? We’re seeking a dedicated Customer Support Specialist to join our team at Mentice as an independent contractor. As a key player in our organization, you’ll directly contribute to our mission of improving healthcare! What we do at Mentice: ...
-
Brazil Premier Support Manager
3 semanas atrás
São Paulo, São Paulo, Brasil Lenovo Tempo inteiroWe are Lenovo, a global technology leader committed to delivering Smarter Technology for All. Our goal is to provide exceptional customer experiences through innovative solutions and services.Role SummaryThe Premier Support Manager for Brazil is responsible for leading a team of skilled engineers who provide level 1 support for commercial customers. This...
-
Customer Renewals Manager
4 semanas atrás
São Paulo, Brasil MicroStrategy Brazil Tempo inteiroJob DescriptionThe Role:The Customer Renewals Manager plays a pivotal role in ensuring long-term customer satisfaction and successful adoption of MicroStrategy’s technology solutions. This role is designed to accommodate each customer's unique needs, maximizing their product usage and engagement. The manager manages a portfolio of existing clients,...
-
Customer Support Specialist
6 meses atrás
Sao Paulo, Brasil Sur Tempo inteiroWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...