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Chargeback Data Analyst

2 meses atrás

Manaus, Brasil Fraud Deflect Tempo inteiro

Company Description

Fraud Deflect aims to revolutionize Friendly Fraud and Chargeback Management by bringing Trust, Integrity, and Transparency to an industry known for its lack of transparency. Our mission is to eliminate the 'tricks of the trade' and provide clear solutions. This is a remote contract role.


Role Description

This is a contract role for a Chargeback Data Analyst. The role involves day-to-day tasks such as data analytics, statistics, communication, and data modeling.

The Chargeback Data Analyst will be responsible for analyzing and interpreting data to identify trends and patterns related to chargebacks.


Please send your Resume in English only.


Requirements:

  • Analytical Skills, Data Analytics, and Statistics proficiency
  • Ability to visualise data and build a report in such platforms as Tableau, QuickSight or similar
  • Data Modeling expertise
  • Previous e-commerce fraud prevention, investigation or retail fraud prevention experience is a plus;
  • Must have understanding of technical and financial aspects of VISA and Mastercard tools and alert process including Verifi and Ethoca;
  • Strong oral and written communication skills in both English and Brazilian Portuguese
  • Ability to work independently and remotely
  • Presentation skills + ability to create presentation in Slides
  • Strong personal computer skills, along with the ability to use fraud/abuse data mining tools are required;
  • Self-starter with the ability to work under pressure independently and as part of a team;
  • Meet deadlines and prioritize deliverables;


Ideal:

  • SQL expertise
  • Knowledge of Tableau, Quicksight or similar
  • Had experience in customer facing roles