ServiceNow Developer with Now Assist/AI

4 semanas atrás

Rio de Janeiro, Brasil Tata Consultancy Services Tempo inteiro

Come to one of the biggest IT Services companies in the world Here you can transform your careerWhy to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.We are seeking an experienced "ServiceNow Developer" to design, implement, and maintain comprehensive ServiceNow solutions across multiple modules and business processes.Responsibility:Platform Development & Configuration:Develop and maintain ServiceNow applications using JavaScript, HTML, and platform best practicesConfigure Business Rules, UI Policies, Client Scripts, and Data Policies to enforce business logic and enhance user experienceBuild custom workflows using Workflow Editor and Flow Designer for complex automation scenariosCreate and optimize Service Catalog items, record producers, and order guides with advanced variable logicProficiency in JavaScript, HTML, and ServiceNow platform architectureExperience with ITSM, HRSD, ITOM, Discovery, Service Mapping and Now AssistStrong understanding of ServiceNow administration and configuration managementAbility to translate complex business requirements into technical solutionsExperience with integration technologies and API developmentConfigure Incident Management processes including categorization, SLAs, auto-assignment rules, and escalation proceduresImplement Major Incident Management workflows with communication templates and war room functionalityDesign Request Management workflows with approval chains and fulfillment automationCertified System Administrator (CSA)Certified Application Developer (CAD)Certified Implementation Specialist (CIS) – ITSM, HRSD, or CSMNow Assist CertificationCertified Technical Architect (CTA) – for senior-level candidatesMicro-Certifications – such as Flow Designer, Virtual Agent, or Performance AnalyticsWhat can you expect from us?• Professional development and constant evolution of your skills, always in line with your interests.• Opportunities to work outside Brazil• A collaborative, diverse and innovative environment that encourages teamwork.What do we offer?TCS Benefits – Brazil:Health insuranceDental PlanLife insuranceTransportation vouchersMeal/Food VoucherChildcare assistanceGympassTCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associatesPartnership with SESCReimbursement of CertificationsFree TCS Learning Portal – Online courses and live trainingInternational experience opportunityDiscount Partnership with Universities and Language SchoolsBring Your Buddy – By referring people you become eligible to receive a bonus for each hireTCS Gems – Recognition for performanceXcelerate – Free Mentoring Career PlatformAt TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer#BuildingonbeliefID: 10170349

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