
Conversion & Retention Manager - FX & CFDs Industry
Há 3 dias
Overview We are seeking a highly experienced Conversion and Retention Manager to lead our client's growing sales conversion and client retention teams in the FX & CFDs brokerage industry. The ideal candidate will have a proven track record of at least 3 years of experience managing a team of 20 or more in Conversion and Retention functions. You will drive first-time deposits (FTDs), increase client trading activity, and improve lifetime value (LTV) of clients through strategic team leadership and process optimization. You will be responsible for driving performance, coaching team members, setting KPIs, and contributing to revenue growth through effective conversion and retention strategies. What will you do:Team Leadership & ManagementLead, coach, and manage a Conversion and Retention team of at least 20 members (Team Leaders, Conversion Agents, Retention Agents, Account Managers).Set clear daily, weekly, and monthly KPIs for the team focused on:New client conversion (lead-to-first-deposit rate).Client activation and trading activity.Client retention and reactivation.Client lifetime value (LTV).Conduct regular performance reviews, coaching, and mentoring to ensure high team engagement and productivity.Create and maintain a high-performance, sales-driven team culture. Conversion & Retention Strategy:Define and implement effective strategies to improve:Conversion rates at each stage of the sales funnel.Client activation and trading engagement.Retention rates of existing and high-value clients.Work closely with Marketing, Business Development, and Dealing Desk teams to align campaigns and offers with client needs.Drive personalized client journey mapping to optimize the experience across different segments. Process & Performance OptimizationUtilize CRM systems to monitor team activity and pipeline.Analyze performance data and conversion/retention metrics to identify trends, challenges, and opportunities.Optimize internal processes, scripts, and workflows to improve efficiency and outcomes.Ensure full compliance with regulatory requirements and company policies. Market Intelligence & ReportingStay informed about industry trends, competitor offerings, and client feedback.Provide actionable insights and detailed reports to senior leadership. How are we looking for:Minimum 3 years of experience managing a Conversion and Retention team of 20+ members in the FX & CFDs brokerage industry.Strong track record in driving FTDs, trading volume, client activation, and retention KPIs.In-depth understanding of the FX & CFDs sales funnel and client life cycle.Strong leadership, coaching, and team development abilities.Data-driven mindset with experience in analyzing performance metrics and driving continuous improvement.Proficient in CRM systems and sales performance tracking tools.Excellent communication, negotiation, and stakeholder management skills.Ability to thrive in a fast-paced, target-driven, and international environment.Bachelors degree in Business, Finance, Marketing, or a related field preferred.
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Conversion & Retention Manager - Fx & Cfds Industry
3 semanas atrás
Brasília, Brasil SummitNext Technologies Sdn Bhd Tempo inteiro**Overview**We are seeking a highly experienced Conversion and Retention Manager to lead our client's growing sales conversion and client retention teams in the FX & CFDs brokerage industry.You will be responsible for driving performance, coaching team members, setting KPIs, and contributing to revenue growth through effective conversion and retention...
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Brasília, Brasil SummitNext Technologies Sdn Bhd Tempo inteiroOverview We are seeking a highly experienced Conversion and Retention Manager to lead our client's growing sales conversion and client retention teams in the FX & CFDs brokerage industry. The ideal candidate will have a proven track record of at least 3 years of experience managing a team of 20 or more in Conversion and Retention functions. You will drive...
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Brasília, Brasil SummitNext Technologies Sdn Bhd Tempo inteiro**Job Overview**: This role requires at least three years of business development experience in FX & CFDs and an additional two years of experience managing a team of BDMs and marketing strategies. **What will you do**: - Develop and implement a comprehensive business strategy to grow market share and revenue. - Lead and manage a team of Business...
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Business Development Director
Há 4 dias
Brasília, Brasil SummitNext Technologies Sdn Bhd Tempo inteiroOverview We are seeking a highly driven and strategic Business Development Director to lead and expand our Business Development function within the FX & CFDs brokerage industry. You will be responsible for both executing individual BD initiatives and managing a team of Business Development Managers and Senior Business Development Managers to drive consistent...
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Business Development Director
Há 3 dias
Brasília, Brasil SummitNext Technologies Sdn Bhd Tempo inteiroOverview We are seeking a highly driven and strategic Business Development Director to lead and expand our Business Development function within the FX & CFDs brokerage industry. You will be responsible for both executing individual BD initiatives and managing a team of Business Development Managers and Senior Business Development Managers to drive consistent...
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Business Development Director
3 semanas atrás
Brasília, Brasil SummitNext Technologies Sdn Bhd Tempo inteiro**Overview**We are seeking a highly driven and strategic **Business Development Director** to lead and expand our **Business Development function** within the **FX & CFDs brokerage industry.**You will be responsible for both executing** individual BD initiatives** and **managing a team** of Business Development Managers and Senior Business Development...
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Country Manager
4 semanas atrás
Brasília, Brasil FinTop Consulting Tempo inteiroCountry Manager (Brazil) Join a fast-paced, regulated global broker and lead the sales charge as Country Manager – Brazil! Portuguese speaker with a competitive edge 6+ years’ experience in FX/CFDs A powerhouse network of IBs & affiliates in Brazil Proven ability to hit targets, grow teams, and drive revenue What’s in it for you? Remote role with...
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Retention Manager
Há 11 horas
Brasília, Brasil Darkroom Tempo inteiro3 days ago Be among the first 25 applicants About Darkroom Darkroom is a technology-driven growth marketing firm focused on growth-stage consumer companies. We were founded in 2017 out of a conviction that the iconic ad agencies of tomorrow would look very different. Darkroom is a human services firm built on a universal AI commerce layer called Matter. Our...
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Senior Business Development Manager
Há 6 dias
Brasília, Brasil OnHires Tempo inteiroLocation: Brazil About the Company Our client is a leading liquidity and technology provider specializing in the crypto and foreign exchange (FX) industries. With over 10 years of experience, they deliver advanced B2B tech solutions that empower brokers and financial institutions to scale faster while minimizing infrastructure costs. Their clients include...
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FX Business Development Manager Brazil with Portuguese
4 semanas atrás
Brasília, Brasil Salve.Inno Consulting Tempo inteiroLocation: Remote within BrazilEmployment Type: Full-timeAre you keen to shape the future of the Forex (FX) industry in Brazil? We are looking for a highly motivated and culturally aware Business Development Manager with fluency in Portuguese and English to join our international team. In this key role, you will drive client acquisition, build crucial...