Technical Account Manager
2 semanas atrás
As the primary interface between VTEX and our customers, the Field Software Engineer will guide customers to optimize their use of the VTEX platform, ensuring they leverage its full potential. We are looking for a technology-driven individual, an exceptional problem solver with good communication skills, and the ability to ask probing questions to validate applications and find bugs.You will work closely with the CX and Success teams, supporting customers with complex implementation issues and bug fixes, always being proactive. A self-taught mindset, committed to finding the best solutions for our customers, is essential.Responsibilities: Provide timely and effective solutions to customer issues through Zendesk ticketing system, ensuring a high level of customer satisfaction.Analyze and troubleshoot technical problems, collaborating with customers' and partners' teams when necessary.Contribute to the creation and maintenance of documentation and functional requirements guides to assist customers and partners.Collaborate with cross-functional teams to ensure a seamless customer experience and the successful resolution of technical challenges.Continuously update knowledge of VTEX platform features and capabilities to provide expert guidance to customers.Who you are Bachelor's degree in Engineering, Computer Science, Information Technology, or related field.Knowledge in React and Next.js.Knowledge in VTEX platform.Experience using REST APIs and knowledge of GraphQL.Experience with Postman or similar API development tools.Problem-solving skills and analytical thinking.Good communication and collaboration skills.Willingness to learn new technologies and adapt to changing requirements.Understanding of SEO principles and front-end website performance optimization is a plus.Experience with VTEX Commerce platform and Zendesk or similar customer support platforms is a plus.Digital commerce experience (preferred).#J-18808-Ljbffr
-
Technical Account Manager
5 meses atrás
Estado de São Paulo, Brasil Games Global Tempo inteiro**The Role**: We have an exciting opportunity for a Technical Account Manager who can embrace a customer-centric ethos, dedicated to cultivating a market-leading technical and operational partnership centered on seamless engagement, swift issue resolution, and impeccable project delivery. Champion every product and feature, leaving no technical opportunity...
-
Technical Account Manager
4 semanas atrás
Região Geográfica Intermediária de Tefé, Brasil Trend Micro Tempo inteiroTechnical Account Manager - Montreal, QCTrend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, world-leading global threat research and intelligence, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of...
-
Technical Account Manager
1 semana atrás
Rio Grande do Sul, Brasil Intento Tempo inteiroIntento builds a Machine Translation and multilingual Generative AI platform for global businesses. We deliver immediate, tailored, and personalized language experience in all the software systems your customers and teammates already use, supporting over 650 languages. **About the role**: The **Technical Account Manager** (TAM) serves as the primary...
-
Account Manager, Latam
3 meses atrás
Rio de Janeiro, Brasil Absolute Software Tempo inteiroWorking as part of Absolute’s go-to-market team, Account Managers are primarily responsible for quarterbacking the end-to-end renewal process for a portfolio of assigned Latin American customer accounts. You will be responsible for successfully processing renewals and attaining quarterly retention targets. You will handle renewals strategy, customer...
-
Senior Technical Manager
Há 1 mês
Rio de Janeiro, Rio de Janeiro, Brasil Nov Inc. Tempo inteiro**Technical Leadership Role**As a Technical Lead at Nov Inc., you will be responsible for planning, directing, and coordinating the technical activities of complex and large projects. You will work closely with the Project Management, Engineering&Technology Management, Team Leaders, Directors, and project execution team to deliver according to contract...
-
Career Opportunities: National Account Manager
2 semanas atrás
Rio De Janeiro, Brasil OIA Global Tempo inteiroCareer Opportunities: National Account Manager (3754)Requisition ID 3754 - Posted - Sales - Job Location (country) (1) - Job Location (region) (1)As a National Account Manager, you will play a fundamental role in the growth, development & management of accounts qualified as booster, key and global accounts at the national level in South Africa. You will also...
-
Account Manager
5 meses atrás
Rio de Janeiro, Brasil Smart Age Solutions Tempo inteiro**Exciting Career Opportunity at Smart Age Solutions: Join Our Global Team as an Account Manager!** Are you ready to embark on a rewarding career journey with Smart Age Solutions? We're a dynamic Digital Marketing agency with New York headquarters and a vibrant Rio de Janeiro branch. We're looking for passionate individuals who want to shape their careers...
-
Account Manager
Há 2 dias
Rio de Janeiro, Brasil Metrobi Tempo inteiroWho we are: Metrobi is a VC-backed startup and alum of Techstars Boston, one of the leading accelerators in the USA. We currently operate in 11 states across the US and are on track to grow even further. If you want to join a startup with great potential and opportunities, we’d love to hear from you.Why should you join Metrobi?International team...
-
Technical Manager
Há 13 horas
Rio De Janeiro, Brasil Maersk Supply Service Tempo inteiroAre you interested in deepening your understanding of the offshore supply vessel industry and utilizing your skills in real-world applications? Are you enthusiastic about the opportunity to strengthen our business foundations in Brazil? If so, you've come to the right place! Maersk Supply Service is currently seeking an OSV Technical Manager.What We OfferWe...
-
Key Account Manager
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil BairesDev Tempo inteiroAbout the Role:We are seeking a sales professional to join our team and contribute to our company's growth. As a key account manager, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving sales growth.
-
Account Manager, LATAM
2 meses atrás
Rio de Janeiro, Brasil Absolute Software Tempo inteiroWorking as part of Absolute’s go-to-market team, Account Managers are primarily responsible for quarterbacking the end-to-end renewal process for a portfolio of assigned Latin American customer accounts. You will be responsible for successfully processing renewals and attaining quarterly retention targets. You will handle renewals strategy, customer...
-
Account Manager, Latin America
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Absolute Software Tempo inteiroJob Summary:As a key member of our go-to-market team, the Account Manager, Latin America will be responsible for leading the end-to-end renewal process for a portfolio of assigned Latin American customer accounts. This role requires a strong commercial acumen, excellent communication skills, and the ability to build and maintain strong relationships with...
-
Account Manager
4 meses atrás
Rio de Janeiro, Brasil Metrobi Tempo inteiroWho we areMetrobi is a VC-backed startup and alum of Techstars Boston, one of the leading accelerators in the USA. We currently operate in 11 states across the US and are on track to grow even further.If you want to join a startup with great potential and opportunities, we’d love to hear from you.Why should you join Metrobi?- International team experience...
-
Account Manager, Medical Devices
Há 1 mês
Rio de Janeiro, Brasil Corcym Tempo inteiro**Join us today and take life to heart!** **Who We Are**: Join CORCYM, a leading global medical device company with a rich legacy of over 50 years in delivering cutting-edge surgical solutions. With a workforce of around 850 dedicated professionals spread across 100 nations, CORCYM stands as a beacon of innovation and commitment, providing enduring support...
-
Digital Account Manager
5 meses atrás
Rio de Janeiro, Brasil Smart Age Solutions Tempo inteiro**Exciting Career Opportunity at Smart Age Solutions: Join Our Global Team as an Account Manager!** Are you ready to embark on a rewarding career journey with Smart Age Solutions? We're a dynamic Digital Marketing agency with headquarters in New York and a vibrant branch in Rio de Janeiro. We're on the lookout for passionate individuals who want to shape...
-
Luxury Account Manager RJ
Há 1 mês
Rio de Janeiro, Rio de Janeiro, Brasil Diageo Tempo inteiroAbout the RoleWe are seeking a highly skilled Luxury Account Manager to join our team at Diageo. As a Luxury Account Manager, you will be responsible for adapting luxury brand experiences across different channels and shoppable touchpoints in the most influential cities/hotspots.Key ResponsibilitiesResponsible for managing influential accounts, such as...
-
Aerospace Account Manager
Há 1 mês
Rio de Janeiro, Rio de Janeiro, Brasil Drayton Aerospace Tempo inteiroAbout Drayton AerospaceDrayton Aerospace is a leading company in the aerospace industry, renowned for its innovative approach and cutting-edge technology. We specialize in the design, manufacture, and maintenance of Landing Gears, with a strong focus on quality and safety. Our commitment to continuous improvement and sustainability drives us to invest...
-
Sales Account Manager
7 meses atrás
Rio de Janeiro, Brasil Geoteric Tempo inteiro**The Company**: Tried, tested, trusted, Geoteric is the Home of AI for Energy. Already the global frontrunner in AI seismic interpretation software, we're entering an exciting phase of growth, backed by a new investment group. Our interpretation software is used across the energy industry and has been enhanced in recent years with revolutionary,...
-
Technical Management Manager
6 meses atrás
Rio de Janeiro, Brasil RINA Tempo inteiroRINA is currently recruiting for a Technical Management Manager to join its office in Rio de Janeiro within the Energy Procurement Solutions Division. Mission The mission of the Technical Management Manager is to provide comprehensive technical support across the Americas, collaborating closely with the operations team, offering assistance to...
-
Hematology/oncology Account Manager, Brazil
5 meses atrás
Rio de Janeiro, Brasil Massive Bio, Inc. Tempo inteiro**Hematology/Oncology Account Manager** Massive Bio is a rapidly growing health-tech startup founded in 2015 to provide every cancer patient with access to clinical trials regardless of location or financial situation. Our proprietary patient recruitment and enrollment enablement solution for oncology clinical trials solves every friction point in...