Administrative Assistant – Service Auditing

Há 2 dias

Belo Horizonte, Brasil MasterPro Installs Tempo inteiro
About the Role


We are a California-based American company looking for an Administrative Assistant (entry level) based in Brazil to work 100% remotely. This is an operational position focused on ensuring the quality of our services through daily photo audits, contractor communication, and KPI reporting. We are looking for professionals who are comfortable working in an operational capacity.


Key Responsibilities


  • Photo Audits: Review and audit service photos in real time and on the following day to ensure compliance with quality standards.
  • Feedback to Contractors: Send daily feedback to contractors and technicians highlighting missing elements, improvement points, and corrective actions.
  • Rework Tracking: Maintain a board of services that were reworked or required follow-up, ensuring transparency and accountability.
  • KPI & Weekly Reporting: Compile and send weekly reports with key indicators such as punctuality, number of completed jobs, and quantity of redos.
  • Field Leader Communication: Liaise with the Field Leader in California to share clear, actionable feedback and improvement opportunities.
  • End-of-Day Report: Prepare and send a daily report identifying missing or incomplete photos.


Requirements


  • Fluent English (written and spoken).
  • Administrative experience with strong attention to detail.
  • Availability to work during California business hours:
  • Monday to Friday: 3:00 PM – 12:00 AM (Brasília time).
  • Saturday: 8:00 PM – 12:00 AM (Brasília time).
  • Must be legally able to work as an Independent Contractor (PJ) in Brazil.
  • Willingness to follow the California calendar (holidays only observed when in the U.S.).


Preferred Qualifications


  • Previous experience in auditing, quality control, or verification of information.
  • Familiarity with KPI reporting or operational dashboards.


Soft Skills


  • Strong multitasking abilities and capacity to absorb new processes quickly.
  • Dynamic and proactive, able to adapt and prioritize in a fast-paced environment.
  • Tech-savvy, with ease in using systems and technology to improve processes and make work faster and easier.


Contract


  • Contract Type: Independent Contractor (PJ).


Ideal Candidate


  • We are seeking a detail-oriented professional based in Brazil who enjoys operational work, can handle multiple tasks, communicates clearly, and leverages technology to improve processes.

  • Administrative Assistant – Service Auditing

    Há 11 horas

    Belo Horizonte, Brasil MasterPro Installs Tempo inteiro

    About the RoleWe are a California-based American company looking for an Administrative Assistant (entry level) based in Brazil to work 100% remotely. This is an operational position focused on ensuring the quality of our services through daily photo audits, contractor communication, and KPI reporting. We are looking for professionals who are comfortable...

  • Operational Administrative Assistant

    2 semanas atrás

    Belo Horizonte, Brasil CBRE Tempo inteiro

    **operational administrative assistant****Job ID**- **Posted**- 06-Feb-2025**Service line**- Advisory Segment**Role type**- Full-time**Areas of Interest**Accounting/Finance, Administrative**Location(s)**Belo Horizonte - Minas Gerais - Brazil- Responsável por acompanhar e executar as atividades administrativas da área de Property Management do cliente...

  • Personal Assistant

    Há 7 dias

    Belo Horizonte, Brasil Jouyll Tempo inteiro

    **Belo Horizonte**:**Brazil**:We are looking for a Personal Assistant to provide administrative support to our team.For this role, a strong Internet connection is required, along with experience using communication tools.Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum...

  • Personal Assistant

    Há 7 dias

    Belo Horizonte, Brasil Jouyll Tempo inteiro

    **Divinópolis**:**Brazil**:We are looking for a Personal Assistant to provide administrative support to our team.For this role, a strong Internet connection is required, along with experience using communication tools.Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum...

  • Personal Assistant

    Há 7 dias

    Belo Horizonte, Brasil Jouyll Tempo inteiro

    **Ibirité**:**Brazil**:We are looking for a Personal Assistant to provide administrative support to our team.For this role, a strong Internet connection is required, along with experience using communication tools.Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum...

  • Virtual Assistant

    Há 7 dias

    Belo Horizonte, Brasil Jouyll Tempo inteiro

    **Sabará**:**Brazil**:We are looking for a Virtual Assistant to provide administrative support to our team.For this role, a strong Internet connection is required, along with experience using communication tools.Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum...

  • Virtual Assistant

    Há 7 dias

    Belo Horizonte, Brasil Jouyll Tempo inteiro

    **Ribeirão das Neves**:**Brazil**:We are looking for a Virtual Assistant to provide administrative support to our team.For this role, a strong Internet connection is required, along with experience using communication tools.Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum...

  • Virtual Assistant

    Há 7 dias

    Belo Horizonte, Brasil Jouyll Tempo inteiro

    **Ibirité**:**Brazil**:We are looking for a Virtual Assistant to provide administrative support to our team.For this role, a strong Internet connection is required, along with experience using communication tools.Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum...

  • Virtual Assistant

    Há 7 dias

    Belo Horizonte, Brasil Jouyll Tempo inteiro

    **Belo Horizonte**:**Brazil**:We are looking for a Virtual Assistant to provide administrative support to our team.For this role, a strong Internet connection is required, along with experience using communication tools.Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum...

  • Virtual Assistant

    Há 7 dias

    Belo Horizonte, Brasil Jouyll Tempo inteiro

    **Divinópolis**:**Brazil**:We are looking for a Virtual Assistant to provide administrative support to our team.For this role, a strong Internet connection is required, along with experience using communication tools.Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum...