Project Analyst

SMT is a professional services and intelligence company specializing in technologies that transform how companies engage with their customers, employees, communities, and other stakeholders. Together with its partners, SMT implements the most robust global technologies in Experience Management. In today’s digital environment, experience has become increasingly critical for attracting, retaining, and engaging customers, talent, and influencers. Join our team as aProject Analystand work on technology projects for global leadersYour responsibilities will include: Supporting the implementation of the Medallia solution; Training and guiding clients in the use of Medallia services; Configuring and optimizing surveys, dashboards, and automated workflows; Conducting tests to ensure the quality and performance of all deliverables.What we’re looking for: Bachelor’s degree completed; Fluent English (spoken and written)– mandatory; Strong analytical skills, problem-solving mindset, and eagerness to learn; Passion for data, technology, and user experience; Excellent communication skills and ability to engage with diverse audiences.What we offer: 100% remote work with flexible hours; CLT contract; Health and dental plan; Life insurance; Flash card (meal & food allowance); Wellhub (Gympass); Financial support for psychotherapy; Access to learning and training platforms; Annual bonus based on performance.Note: Candidates must be fluent in English; those who are not will be disqualified automatically.