Senior HPC Cluster Support Engineer

Há 8 horas

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Role: HPC Cluster Support – CIBA 4 (Senior)Position Type: Part-Time Contract (20hrs/week)Contract Duration: 6 monthsWork Hours: EST or PSTLocation: 100% RemoteWe're seeking a Senior HPC Cluster Support Engineer to maintain and support large-scale production HPC environments running Bright Cluster Manager and Slurm. This role focuses on cluster operations, hardware troubleshooting, user support, and vendor coordination to ensure uninterrupted high-performance computing workloads.Key ResponsibilitiesManage and support HPC clusters: job submission issues, queue management, and user troubleshootingMonitor cluster health and resolve node failures, networking issues, and domain problemsDiagnose hardware faults (GPUs, boards, power, nodes) and perform remote checks using BMC tools (Dell iDRAC, HPE iLOM, Supermicro)Troubleshoot InfiniBand, Panasas storage, and network integration issuesCoordinate repairs and escalate with vendors (ParkPlace, VDura)Apply system updates, patches, and configurationsCollaborate with users and provide regular status updatesRequired SkillsStrong experience with Bright Cluster Manager and SlurmLinux systems administration and advanced troubleshootingHardware diagnostics, BMC remote management toolsExperience with InfiniBand, HPC storage systems (Panasas), and vendor escalationActive Directory integration for Linux is a plus

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