Quality Technology Solutions Systems Specialist

Engineering and other technical roles are described below. Each role lists responsibilities and qualifications to help you understand the expectations and requirements.

Engineering Support Technician

Transform your career in a collaborative environment where people make the difference. We offer unlimited learning opportunities for improvement and mutual development, helping you grow with our dynamic team focused on delivering exceptional results. As an Engineering Support Technician, you will learn and expand your skills using the right tools. Our ideal candidate is passionate about technology and eager to contribute to our success. You will work in a fast-paced team where you can apply your technical expertise and enhance your knowledge.

• Required Skills
  • Technical expertise in engineering support
  • Ability to learn and adapt quickly
  • Excellent communication and problem-solving skills
  • Benefits
    • Opportunities for professional growth and development
    • Collaborative and dynamic work environment
    • Chance to work with cutting-edge technologies

Join us in our mission to deliver exceptional results and make a real impact.

Technical Sales Specialist

Hoje

Do you want to join a fast-growing life sciences company with innovative solutions that are changing the landscape of genomics research?

Are you ready to build relationships with industry leaders while accelerating revenue growth in cutting-edge genomic and automation technologies?

As a Technical Sales Specialist, you will leverage your technical expertise and sales acumen to develop new opportunities, engage key opinion leaders, and close.

Technical Support Specialist

Hoje

Job Title:

Technical Support Specialist

Job Description:

The Technical Support Specialist will be responsible for handling customer complaints and providing technical assistance to distributors and end-users.

• Resolve customer issues related to product malfunctions, installation, and maintenance.
• Provide timely and effective technical support to customers, sales & marketing teams.
• Offer on-site support to distributors for critical projects and cases.
• Collect and analyze customer feedback and market information from end-users.

Required Skills and Qualifications:

Technical Skills:

• Strong knowledge of products and their applications.
• Excellent problem-solving and analytical skills.
• Effective communication and interpersonal skills.

Education and Experience:

• Bachelor's degree in a relevant field.
• Minimum 2 years of experience in a technical support role.
• A competitive salary package will be offered based on qualifications and experience.

Equal opportunities employer. We welcome applications from diverse candidates.

Technical Cybersecurity Specialist

Hoje

Protecting individuals and corporate clients worldwide from cyber threats is our top priority.

We have 400 million unique users, 270 000 corporate clients, and 517 products. Our team of experts has over 1100 technological patents and 34 offices globally.

Our workforce consists of more than 5 000 professionals who are passionate about protecting the world from cyber threats.

Key skills required for this position include technical expertise, excellent communication skills, and the ability to work in a fast-paced environment.

• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Competitive compensation package

Join our team of dedicated professionals who share your passion for protecting the world from cyber threats.

Technical Sales Specialist - Brazil

Hoje

Do you want to join a fast-growing life sciences company with innovative solutions that are changing the landscape of genomics research?

Are you ready to build relationships with industry leaders while accelerating revenue growth in cutting-edge genomic and automation technologies?

As a Technical Sales Specialist, you will leverage your technical expertise and sales acumen to develop new opportunities, engage key opinion leaders, and close sales in a dynamic and collaborative environment. You will play a pivotal role in advancing life sciences research and enabling affordable healthcare solutions for all.

WHAT YOU WILL BE DOING

Sales Growth and Strategy:

• Develop and implement strategic sales plans to achieve and exceed revenue targets in your territory.
• Identify, qualify, and close new opportunities for MGI's products and solutions.

Customer Engagement and Support:

• Establish and maintain relationships with key opinion leaders, customers, and industry stakeholders in academic, government, and private sectors.
• Provide pre-sales consultation and post-sales support, ensuring customers achieve optimal results with MGI products.

Technical Expertise and Education:

• Deliver technical presentations, seminars, and workshops to educate customers on product capabilities and applications.
• Collaborate with Field Application Scientists, product managers, and R&D to provide comprehensive technical and promotional support.
• Gather and analyze market trends, competitor activities, and customer feedback to inform product development and sales strategies.
• Contribute to marketing efforts through trade shows, vendor events, and other promotional activities.

Reporting and Administration:

• Maintain accurate CRM records (e.g., Salesforce), prepare sales forecasts, and provide regular activity reports.
• Monitor sales metrics to evaluate performance and adjust strategies as needed.

ABOUT YOU

• You thrive in a team-oriented, fast-paced environment where collaboration and innovation drive success.
• Strong communicator with excellent presentation skills, able to engage both small and large audiences.
• Highly organized, detail-oriented, and results-driven, with the ability to manage multiple priorities effectively.
• Passionate about advancing genomics and automation technologies to transform healthcare.

WHERE YOU WILL WORK

• Field-based role, eligible for remote work based in Brazil
• Up to 50% travel across the territory to engage with customers and stakeholders, demonstrate and sell NGS instruments, attend regional events, and support market initiatives.

WHAT YOU WILL BRING US

• Technical Expertise:
  • Comprehensive knowledge of NGS, DNA sequencing, RT-PCR, and molecular biology applications.
  • Hands-on experience with library preparation, lab automation, and system integration for sequencing workflows.
  • 5+ years of successful sales experience in life sciences, genomics, or related fields.
  • Demonstrated ability to meet or exceed sales goals and develop long-term customer relationships.
  • Tech-Savvy Skills: Proficiency with CRM systems (e.g., Salesforce) and MS Office Suite.
    • Education: Bachelor's degree in life sciences or a related field required; Master's or advanced degree preferred.
      • Language: English - advanced level; Spanish - intermediate/advanced knowledge desired.

WHAT YOUR EDUCATION LOOKS LIKE

• Master's or Advanced Degree in life sciences or related fields preferred.
• Bachelor's degree with significant technical and sales experience will also be considered.

HOW WE WILL REWARD YOU:

• Fitness allowance to support your wellness goals
• Meal stipend to cover daily meal expenses

ABOUT US

MGI is at the forefront of genomics innovation, delivering high-quality genetic sequencers and advancing life sciences research. We're dedicated to creating affordable, effective healthcare solutions and expanding regional operations across the Americas.

Ready to make an impact in life sciences and healthcare? Join us on this exciting journey toward affordable and effective solutions for all

Advanced Technical Solutions Specialist

Hoje

Our company has experienced significant growth and is empowering marketers with actionable insights. We are seeking a Senior Technical Support Engineer to provide primary support to customers, partners, and internal teams.

• Troubleshoot and resolve complex technical issues in a fast-paced environment.
• Collaborate with Product, Engineering, and QA teams to improve product functionality.
• Provide expert guidance on SDK integration and deployment.
• Mentor team members with your deep technical expertise.

Key Requirements:

• 4+ years of experience in technical product support (B2B/SaaS preferred).
• Hands-on experience supporting software in production environments (Mobile & Web).
• Strong skills in scripting, SQL, APIs, HTML, HTTP, and debugging tools.
• Experience in mobile advertising analytics or AdTech is a plus.
• Excellent problem-solving, analytical, and communication skills.

Why Join Us?

• Work with world-class products
• Be part of a fast-growing, innovative company
• Collaborate with talented, global teams
• A culture that values creativity, ownership & customer advocacy

International Technical Support Specialist

Hoje

As a Service Delivery Professional, you will be responsible for providing technical expertise and support to clients in international markets.

As a Service Delivery Professional, you will be responsible for providing technical expertise and support to clients in international markets.

• Complete customer service training and adhere to industry best practices
• Manage inventory levels and offer spare parts solutions
• Develop product improvement suggestions and implement sustainable enhancements
• Support regional business growth and collaborate with management on daily operations

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The ideal candidate will possess excellent communication and problem-solving skills, as well as experience working in a fast-paced global environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional client service, we encourage you to apply.

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