Content Specialist, Insurance

Job Title: Content Specialist, Insurance

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work. The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

Location: Remote/Nationwide, USA

Employee Type: Employee

Business Unit: 00079 Kaplan Professional

• Review, update, and revise existing insurance licensing and insurance CE course content
  • Research insurance topics discussed in the course, or to be added to the course
  • Write the course content revisions/additions/deletions in the format required by the assigned project (Word, PDF, etc.)
  • Document course content revisions/additions/deletions in the format required by the assigned project
• Develop new insurance licensing and insurance CE course content
  • Research insurance topics to be covered in the course
  • Write the course content in the format required by the assigned project (Word, PDF, etc.)
  • Document course content in the format required by the assigned project
• Submit required project deliverables to the content manager by the project due date
• Course content review and updates
  • Work with the content manager and product managers to review written, online, and other media for quantitative and qualitative content regarding relevance, quality, and accuracy
  • Suggest improvements/additions to existing content
  • As assigned, review suggested course changes from SMEs
  • Facilitate course changes through the production process
  • Participate as a team member by communicating project status and collaborating with other teams to meet deadlines
• Test products prior to release for content quality and technical aspects
• Perform additional duties as assigned by supervisor to achieve organizational goals
• Create new content, with emphasis on writing multiple choice format questions and creating topic reviews
• Independently manage some product development projects
• Respond to InstructorLink emails from students
• Document course and Qbank updates and errata
• Write learning objectives for courses

Minimum Qualifications

• Bachelors degree in Business or Insurance/Financial; an insurance license, insurance or financial services professional designation(s), Masters Degree, or Law Degree is preferred
• 5+ years in technical writing and insurance product knowledge
• Knowledge of HTML; PDF editing skills
• Proficiency with Microsoft Office Suite
• Insurance product and/or insurance laws and regulations
• Attention to detail
• Ability to proof and edit technical material
• Ability to format and create tables, graphs and/or equations within Office Suite
• Ability to read, interpret, proof, and edit technical insurance-related material and write course content in a manner easily understood by students
• Ability to listen, learn quickly, and receive constructive criticism
• Excellent interpersonal and oral communication skills
• Demonstrate teamwork abilities
• Deductive reasoning and problem solving skills
• Self-starter with high energy and diligent work ethic, demonstrated ability to meet tight deadlines
• Strong organizational skills and ability to multi-task

• Beyond base salary, our comprehensive total rewards package includes:
• Remote work provides a flexible work/life balance
• Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
• Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
• Comprehensive health benefits; new hire eligibility starts on day 1 of employment
• Generous Paid Time Off including paid holidays, vacation, personal, and sick time, plus one volunteer day and one diversity and inclusion day

We are committed to providing a supportive and rewarding work environment where every employee can thrive. You can learn more about our full benefits package and total rewards philosophy here.

At Kaplan, we believe in attracting, rewarding, and retaining exceptional talent. Our compensation philosophy is designed to be competitive within the market, reflecting the value we place on the skills, experience, and contributions of our employees, while taking into account labor market trends and total rewards. For full-time positions, Kaplan has two Salary Grades. This position is Salary Grade B: $64,000 - $100,000. The specific compensation offered will be determined by a variety of factors, including but not limited to the candidate's qualifications, relevant experience, education, skills, and market data. We are an equal opportunity employer and comply with all applicable federal and state wage laws.

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Diversity & Inclusion Statement: Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities.

Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Some positions may disqualify applicants due to certain convictions, such as roles involving minors, financial records, or other sensitive information.

Kaplan is a drug-free workplace and complies with applicable laws.