IT Specialist

1 dia atrás

São Paulo, São Paulo, Brasil Tractian Tempo inteiro

IT at TRACTIAN

At Tractian, our IT team is the backbone of our operations, ensuring that every employee has the technology and support they need to do their best work. Our team collaborates to build and maintain a high end and robust environment of infrastructure, platforms and assets.

What you'll do

As an IT Specialist, you will be responsible to be the technical authority for our team, guaranteeing the stability, security, and efficiency of our entire environment and processes.


Responsibilities
  • Act as the go-to expert and escalation point for our ~400 users, resolving complex Tier 2/3 technical challenges across hardware, software, and networks.
  • Own and manage our IT infrastructure, including networking (LAN/WAN, Wi-Fi, VPN), servers, and telecommunications.
  • Administer our Google Workspace environment in partnership with the IAM team to ensure seamless productivity and security.
  • Master our mixed-OS environment, providing expert-level support for both Windows and macOS systems.
  • Implement and enforce IT security policies and best practices, managing endpoint security (EDR), firewalls, and data backup and recovery systems.
  • Oversee the full lifecycle of our IT assets, from procurement and vendor management to deployment and tracking.
  • Lead small to medium-sized IT projects, develop comprehensive documentation, and mentor the IT analysts to foster their growth.
Requirements
  • Experience: 5+ years in an IT support or systems administration role, supporting an environment of 200+ users.
Technical Skills:
  • Expert-level proficiency in managing and troubleshooting Microsoft Windows (10/11, Azure AD) and Apple macOS.
  • Proven experience as a Google Workspace administrator.
  • Strong understanding of TCP/IP networking concepts (DNS, DHCP, VPN, LAN/WAN).Hands-on experience with endpoint security, firewalls, and data backup solutions.
  • Fluency in English.
Would be a Plus
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Professional certifications such as Google Workspace Administrator, Fortinet NSE, ITIL, etc.
  • Experience with scripting languages (e.g., PowerShell, Bash) for automation.
  • Experience with MDM solutions (e.g., JumpCloud, Jamf, Microsoft Intune).
  • Familiarity with cloud platforms like AWS or Azure.


#J-18808-Ljbffr

  • IT Specialist

    Há 7 dias

    São Paulo, São Paulo, Brasil beBeeInfrastructure Tempo inteiro R$45.000 - R$60.000

    Job Title: IT SpecialistWe are looking for a skilled and motivated IT professional to join our team.As an IT Specialist, you will be responsible for providing technical support to users, configuring and setting up computers and mobile phones, and supporting audiovisual resources in meeting rooms and events.The ideal candidate will have excellent...

  • IT Infrastructure Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeInfrastructure Tempo inteiro R$600.000 - R$1.200.000

    Job Title: IT Infrastructure SpecialistWe are seeking a skilled and proactive IT Support Analyst to join our team.

  • IT Project Management Specialist

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeManagement Tempo inteiro R$150.000 - R$200.000

    Job Title: IT Project Management SpecialistWe are seeking a seasoned IT Project Management Specialist to lead the delivery of large-scale IT projects.This is an excellent opportunity for an experienced professional to join our organization and make a meaningful contribution.The ideal candidate will possess strong leadership skills, exceptional communication...

  • IT Support Specialist

    Há 18 horas

    São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro R$80.000 - R$100.000

    Job Title: IT Support SpecialistWe are seeking an experienced IT support specialist to work in our department, responsible for providing efficient technical assistance to all employees.Key Responsibilities:Diagnose and resolve complex technical issues on various operating systems;Provide desktop support to a global team of 1800+ users across 43...

  • IT Support Specialist

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeItSupport Tempo inteiro R$80.000 - R$120.000

    Job Title: IT Support SpecialistAre you a tech-savvy individual with a passion for problem-solving? Do you have excellent communication skills and the ability to work well under pressure?We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing top-notch...

  • IT Risk Specialist

    Há 5 dias

    São Paulo, São Paulo, Brasil beBeeRisk Tempo inteiro R$79.000 - R$104.500

    Job Title: IT Risk SpecialistThe role of an IT risk specialist involves identifying and assessing potential risks to information technology systems and infrastructure. This includes evaluating the effectiveness of existing security controls, as well as developing strategies for mitigating identified risks.Key Responsibilities:Perform risk assessments and...

  • IT Support Specialist

    Há 18 horas

    São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro US$50.000 - US$80.000

    Job Title: IT Support SpecialistWe're looking for an experienced IT Support Specialist to join our Help Desk team and provide technical assistance and advice to IT users.About the RoleThe ideal candidate will have a strong background in computer systems, network administration, and customer service. They should be able to troubleshoot technical problems via...

  • Corporate IT Procurement Specialist

    Há 2 dias

    São Paulo, São Paulo, Brasil beBeeProcurement Tempo inteiro R$80.000 - R$130.000

    Corporate IT Procurement SpecialistWe are seeking a highly skilled Corporate IT Procurement Specialist to join our team. As a key member of our organization, you will be responsible for procuring IT products and services that support various business units.Your primary focus will be on managing suppliers and internal customers, as well as playing a key role...

  • Senior IT Specialist

    Há 7 dias

    São Paulo, São Paulo, Brasil beBeeSpecialist Tempo inteiro R$40.000 - R$80.000

    Senior IT Specialist PositionWe are seeking a highly skilled Senior IT Specialist to join our team. The successful candidate will have a strong background in ITIL, Web Services, and database management.Key Responsibilities:Provide expert-level support for IT systems and infrastructureDevelop and implement efficient solutions for data management and...

  • IT Governance Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeGovernance Tempo inteiro R$90.000 - R$120.000

    Job Title: IT Governance SpecialistWe are seeking an experienced IT Governance Specialist to join our organization. In this role, you will play a crucial part in ensuring the alignment of our IT financial planning with our overall business goals.Key Responsibilities:Coordinate IT financial planning and ensure alignment with corporate objectivesMonitor and...