Release Manager

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If digital transformation, next generation technology and growth opportunities excite you, then apply to join our Netcracker Technology Team Our culture and collaborative work environment are the keys to our success. here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations happening around the world.

What is in it for you? At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren't micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.

We are looking to hire a Release Engineer to join our growing company. This position will be part of our Engineering department based in our Sao Paolo office in Brazil. The role will maximize the engagement metrics of Netcracker's digital properties, as well as the software release configurations according to customers' requirements for projects around the world.

Role and responsibilities:

• Execute tracking and alignment of software components included on solution
• Track component versions, branches and merges – GIT advanced user (GIT maintainer a benefit)
• Approve merges to the branch, including merge conflict resolution
• Prepare release documentation: Release Notes, Proof of tests, installation notes
• Track and manage the solution configuration
• Ticket management
  • Maintain the CI/CD with the DevOps team assistance – Jenkins advanced user a benefit
  • Run, monitor and do pipeline's first triage
  • Involve respective teams to keep CI/CD green on a daily basis as the POC
    • Change management (CRs & HF) - Coordination of new scope and fix issue plans
    • Managing the lifecycle of a change
    • Work with ITMSO on SIS plan build and validation
    • Prepare Production and non-Production environment's update: communication plan, installation plan, roll-back plan and others as required
    • Run Production and non-Production environment's update: HF/DF/Maintenance patch deployment
    • Manage deployment issues and troubleshooting
      • POC for Internal Release management, alignment of the installation plan with the stakeholders (Configuration / Environment support / Deployment Management / Solution delivery / Customer support)
      Skills & Requirements
      • Previous experience with SW Release & configuration activities
      • Knowledge of DevOps and continuous integration and development - CI/CD tools (Git, Jenkins, Dockers)
      • Very good English Skills (verbal/writing)
      • Successful experience working with IT projects
      • Excellent communication and organization skills
      • Availability to work shifts
      • Availability to work from the office in hybrid mode either from Sao Paulo or Campinas office
      Education
      • Bachelor's degree in Computer Science or related field

All of our job opportunities in Brazil are open to people with disabilities (PWDs) / Todas as nossas oportunidades de vagas no Brasil são abertas a pessoas com deficiência (PCDs)

We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

Connect with us on LinkedIn and stay up to date on our company news.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Engineering and Information Technology

Industries: Telecommunications

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