Systems Engineering

2 semanas atrás

Brasil Ticketmaster Tempo inteiro

Join to apply for the Systems Engineering - Engineer III role at Ticketmaster.

Overview

You will be working with various development teams across US and EU time zones, most with services deployed in Kubernetes, either on-prem (Rancher) or in AWS (EKS). Experience with Kubernetes or similar container orchestration platforms is expected. Our environment includes complex, highly distributed systems and periods of high traffic; the ability to troubleshoot calmly under pressure is essential. You will collaborate with engineers across Ticketmaster and build connections with senior engineers to contribute to monitoring, alerting, and observability efforts as we define service level indicators and objectives.

What you will be doing
  • Support the full system lifecycle for automation and tools, including design, assessment, selection, commissioning, validation, and implementation of systems.
  • Provide input into the design, development, and implementation of automation and tooling for software engineering teams to achieve their goals.
  • Work closely with software engineering peers to implement scalable, secure, and maintainable solutions.
  • Provide infrastructure support for B2C products in public cloud and on premise.
  • Develop tools (command line and web-based) for maintenance and management of development and production systems.
  • Work with systems and software engineers to develop and document requirements and functional specifications.
  • Implement monitoring and health check scripts.
  • Administer and develop cloud management tools (e.g., self-provisioning scripts).
  • Participate in on-call rotation to respond to critical alerts and reduce alert fatigue.
  • Pair with team members to increase expertise.
  • Update and improve documentation with product or system upgrades.
What you need to know (or technical skills)

Minimum Qualifications

  • Excellent knowledge of high-level languages such as Python or batch scripting
  • Experience with public CDNs (e.g., Varnish, Fastly, Cloudflare)
  • Significant experience with automation
  • Knowledge and experience of containers and Kubernetes clusters
  • Knowledge of GitLab CI/CD
  • Technical writing skills for documenting environments and procedures

Preferred Qualifications

  • 3 years of experience in progressively more complex environments
  • Strong understanding of core network protocols and services
  • Extensive Linux experience as a system engineer (RHEL, CentOS, CoreOS)
  • Experience architecting, developing, and troubleshooting systems
  • Solid knowledge of working with third-party APIs
  • Experience with monitoring and alerting systems
You (Behavioral skills)
  • Autonomous and proactive
  • Self-motivated, energetic, and tenacious
  • Able to work as part of a team as well as independently
  • Enjoy working in cross-functional and multidisciplinary teams
  • Flexible and pragmatic
  • Strong organizational skills and time management
  • A desire to learn and use a broad range of skills in a highly complex environment
  • Excellent analytical, problem solving and resolution skills
  • A keen interest in new technologies and open source
  • Passionate about automation and tooling
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
  • Industries
  • Entertainment Providers

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