Shipboard Medispa Physician

The Medi-Spa Physician administers cosmetic medical procedures to onboard guests. They must possess the clinical knowledge to administer these procedures safely and effectively, and be able to explain all aspects of the products and services to guests. They must have excellent communication skills and provide aesthetic medical solutions to address guests' concerns. The Medi-Spa Physicians work with The Medi-Spa Sales Consultant, who will assist with sales, marketing, and promotions and translate when necessary. The Medi-Spa Physicians are expected to gain knowledge of spa services and products to cross-promote these services to guests. The Medi-Spa Physician will review and give final approval for all service/treatment plans organized and booked by the Medi-Spa Sales Consultant.

Position requirements – Possess the ability to work without direct supervision and actively promote the services to guests; work closely with the Medi-Spa Sales Consultant; must have enthusiasm and excellent customer service skills; able to give effective presentations related to medi-spa services; enjoy working with people; possess friendly and outgoing personality; excellent communication and listening skills; basic computer knowledge; must be a team player.

• Be on time for work, prompt for each appointment.
• Provide consistent professional medi-spa services and treatments in accordance with OneSpaWorld's medi-spa protocols.
• Conduct patient follow-up as required.
• Be flexible with scheduling, supporting the needs of the spa and guest.
• Properly care for equipment and use proper amounts of product/supplies to assist with cost control.
• Follow service pricing policy set by OneSpaWorld.
• Complete with the guest the Medical Record prior to services; medical records are stored per policy for the required period (2 years, or 3 years on Cunard and P&O).
• Cross-promote other spa services.
• Uphold sanitation and sterilization standards as directed; clean and restock treatment rooms as required.
• Manage medical product and supply inventory.
• Communicate any occurrences involving staff or guests to management.
• Handle guests' questions and concerns professionally and courteously; provide accurate, immediate responses as requested.
• Maintain a positive work environment and participate in training and staff meetings.
• Attend required team meetings on embarkation day and sea days.
• Assist in all areas of spa operation as directed by management.
• Train new spa staff in medi-spa services and cross-promotion skills and follow up to ensure confidence.
• Follow Medi-Spa Operations Policies and complete daily/email reports as required.

• Completed medical education and hold a medical degree from a recognized college or university.
• Hold a current valid medical license.
• Board certification or similar international certification in Plastic Surgery or Dermatology preferred but not required.
• Comfortable with giving presentations/speaking in front of large groups.
• Fluency in English.

Seniority level: Entry level

Employment type: Full-time