Application Support Analyst

4 semanas atrás


Brasil BairesDev Tempo inteiro
Application Support Analyst - Remote Work

Join to apply for the Application Support Analyst - Remote Work role at BairesDev

Application Support Analyst at BairesDev — we are seeking an Application Support Analyst to help and guide users with their system requests by following established procedures and improving existing processes. This fully remote position offers flexibility in daily tasks. You'll interact with users across the company to understand processes and implement improvements.

Overview

At BairesDev, we've been leading technology projects for over 15 years, delivering cutting-edge solutions to Google and innovative startups worldwide. Our diverse 4,000+ team works remotely on roles that drive significant impact.

What You'll Do
  • Interact with users to understand their requests, communicate any obstacles, and keep them updated.
  • Solve simple and minor configuration issues.
  • Ensure all requests are acknowledged and addressed promptly.
  • Conduct audits to assess compliance and recommend enhancements.
  • Support the implementation of new audit frameworks and best practices to improve efficiency.
What we are looking for
  • Experience in tech support or a similar role.
  • Experience in an administrative, operations, compliance, or process-related role.
  • Customer-facing experience.
  • Advanced level of English.
What we offer
  • 100% remote work (from anywhere).
  • Excellent compensation in USD or your local currency if preferred.
  • Hardware and software setup for you to work from home.
  • Flexible hours: create your own schedule.
  • Paid parental leaves, vacations, and national holidays.
  • Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
  • Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Apply now and become part of a global team where your unique talents can truly thrive

Other
  • Referrals increase your chances of interviewing at BairesDev by 2x

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