Administrador de Sistemas Pleno

Overview

Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands, including Bluehost, HostGator, , Network Solutions, and We help customers of all sizes build a digital presence that delivers results. The strength of our company lives in the intersection of our people, our customers, and our brands.

Administrador de Sistemas Pleno / Systems Administrator — role in a bilingual description to join our dynamic IT team. The ideal candidate will monitor and support our IT infrastructure spanning on-premises data centers and cloud infrastructure, leveraging modern monitoring tools, ITSM platforms, and automation techniques to ensure system stability, security, and performance.

Roles & Responsibilities

• System Monitoring and Support: Continuously monitor on-premises and cloud infrastructure using Grafana, Zabbix and cloud monitoring tools; proactively identify, troubleshoot, and resolve system issues to ensure maximum uptime.
• Cloud Infrastructure Administration: Configure and manage cloud services such as Compute Instances, Block Volumes, Object Storage, VCNs, and Load Balancers; Implement and manage IAM Policies, Compartments, and Tagging; Optimize cloud resources for cost and performance; Configure and maintain Database Services, such as Autonomous Databases and DB Systems.
• Infrastructure as Code (IaC): Use Terraform to manage and provision cloud infrastructure; write, assess, and maintain Terraform scripts for scalable deployments; collaborate with DevOps teams to adopt infrastructure best practices.
• Incident and Change Management: Manage incidents, service requests, and changes via ServiceNow ITSM tools; collaborate with teams to resolve complex technical challenges within SLAs.
• Automation and Scripting: Develop and maintain scripts in Bash, Python, PERL, Ruby, or similar languages to automate routine tasks; enhance operational processes to improve system performance and team efficiency.
• Documentation and Reporting: Maintain accurate documentation of system processes, configurations, and incident resolutions; share knowledge with team members to foster collaboration and faster problem resolution.

Required Skills

• Proven experience in system administration across on-premises and cloud environments.
• Linux/Unix fundamentals; File Systems troubleshooting; good understanding of the various tools that are standard with the OS (sed/awk/grep, VI/VIM/Emacs, netstat, lsof, strace, ps/top, grub boot config, fstab, ext3/ext4, iptables, sysstat).
• Knowledge of DNS, HTTP, TCP/UDP.
• Understanding of RAID/DAS/SAN/NAS storage solutions.
• Exposure to database servers such as MySQL.
• Intermediate level skills managing web servers running Apache, Nginx, BIND, Exim, Dovecot, etc.
• Familiar with firewall tools like iptables, CSF, LFD.
• Hands-on experience with cloud services such as Compute, Block Volumes, Object Storage, Networking (VCNs, Subnets, Security Lists, and DRG), and Load Balancers.
• Knowledge working with Terraform and automation tools like cloud CLI.
• Experience with monitoring tools like Grafana, Zabbix, and Cloud Monitoring.
• Familiarity with OCI security features, including IAM Policies, KMS, and Vault Services.
• Experience with ServiceNow ITSM or equivalent tools.

Desirable Skills

• Certifications: (preferred, not mandatory).
• Cloud Infrastructure Certified Associate/Professional (OCI/AWS/Azure).
• Red Hat Certified System Administrator (RHCSA) or equivalent.
• Advanced scripting capabilities in languages like Python, Bash, Go, PHP etc.

Soft Skills

• Strong analytical, troubleshooting, and problem-solving abilities.
• Excellent communication and collaboration skills.

Work Conditions

• Willingness to work shifts and participate in a 24/7 on-call rotation.
• Ability to thrive in a fast-paced and dynamic environment.

Why you'll love us

• We've evolved; we provide three work environment scenarios. You can work from home, in a hybrid setup, or at the office.
• Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.
• We celebrate diversity and inclusion; we foster a culture of belonging with programs and affinity groups for global collaboration.
• We offer a comprehensive benefits package including OSDE 310 Health Care, monthly salary reviews, tuition reimbursement, internet reimbursement, in-company English lessons, LinkedIn Learning, referral bonuses, extra days off, annual bonus, and opportunities to work on global projects with multicultural teams.
• We're committed to helping our employees grow; learn about different aspects of the business and be mentored to advance your career with #teamnewfold.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Software Development

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