Analista De Infraestrutura

Come to one of the biggest IT Services companies in the world Here you can transform your career

Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for Analista de Infraestrutura who wants to learn and transform his career.

• DC admin for on-premises / cloud. Virtualization / orchestration systems administrator using hypervisors (VMWare or Microsoft).
• Resolves incidents that impact the operation. Evaluates new products, version upgrades, tracks migration activities. Ensure all hardware is in the Microsoft, VMware, and Red Hat compatibility matrices.
• Ensure connectivity solutions for centralized storage arrays (servers with HBA) are compatible with Huawei Dorado v6, Hitachi VSP, Dell/EMC VMAX 40k and VMAX3 arrays.
• Provide maintenance and technical support for all software and equipment in the platform-as-a-service solution.
• Validate the compatibility matrix with all devices connected to Storage and Data Network when requested to update drivers or firmware.
• Monitor large-scale activities scheduled by the contractor (e.g., Disaster Recovery tests, preventive maintenance, planned changes).
• Update microcodes of hardware and implement engineering changes that improve reliability, availability, functionality, and component replacements as needed.
• Monitor capacity and efficiency of the delivered solution; suggest growth of baselines based on storage and backup utilization; maintain communication between storage and server; verify backups are performed and stored safely; follow company policies; provide remote-management solutions.
• Ensure SLAs at the Administrative Level.

• Experience in Datacenter On-Premises with medium/low platform - Unix/Intel, HCI Dell VXRail and Standard 3-layer topology (Application / Processing / Storage).
• Certified on MS Windows Datacenter and Windows Server OS.
• Experience on Linux RedHat / Suse, VMware for Servers Virtualization.
• Ability to clarify doubts and guide users regarding software, applications, information systems, equipment, standards and procedures in the customer environment.
• Identify and report to Level 2 Service Supervisor critical problems with significant impact and exceptional situations beyond control.
• Hardware requirement analysis for software installation.
• Execute health checks, operations tasks, user management, virtual machines, virtual networks; deploy, patch, and reallocate instances as needed; monitor infrastructure.
• Test new features and analyze compatibility among applications and Windows/Linux across versions; perform OS upgrade/downgrade/reinstall.
• Collaborate in asset-management activities in Customer locations lacking asset technicians or when service is unavailable; participate in DRP understanding commands and outcomes; apply patches and monitor health indicators.
• Manage, keep, operate and monitor high-availability DCs using VXRail Dell, EMC storage, and HP bare-metal servers; aware of DRP procedures; support VMware on virtualized platforms and bare-metal solutions on Windows or Linux.
• Knowledge of Core Network (switches spine-leaf / L3-7).
• Experience or certification equivalent for more than 1,500 VM´s / Physical Servers.
• Monitor Datacenter facilities (cooling, electrical, temperature/humidity).
• Prepare routine documentation for operation; maintain backup/restore/DR runbooks; keep runbooks for command-center execution.
• Experience with backup/snapshot management across disks, tape libraries, cloud, and related tools; familiarity with Unisphere, Veritas NETBackup, OpsCenter, Veeam, EMC/VNX/HP/Dell storage products.
• Experience with monitoring tools (Zabbix, Grafana, Power BI, Tableau) and incident/runbook execution; knowledge of SCOM, Python, Java, .Net, Elastic Stack, Kibana, Selenium, SCO, PowerShell, SQL Reporting Services, Power BI, and Application Insights.
• Application focus on IT Infrastructure (Servers, Core Network, Storage, OS) with ability to work across On-Premises and Cloud environments.

• Linux RedHat / SUSE distribution certifications.
• Desirable certifications: Windows Server Hybrid Administrator Associate; Azure/AWS cloud certifications.
• Experience as Support Tool Analyst to collect logs for on-premises/cloud infra.
• Experience supporting 4,000+ hosts in a hybrid environment.
• Knowledge of ManageEngine for software distribution; RP4VMs experience.

• TCS Benefits – Brazil: Health insurance, Dental Plan, Life insurance, Transportation vouchers, Meal/Food Voucher, Childcare assistance, Gympass.
• TCS Cares – 0800 psychological/legal/social/financial assistance; partnership with SESC; reimbursement of certifications; free TCS Learning Portal; international experience opportunity; university and language-school discounts; Bring Your Buddy program; TCS Gems recognition; Xcelerate mentoring platform.
• Tata Consultancy Services is an equal opportunity employer. Our commitment to diversity and inclusion drives our efforts to provide equal opportunity to all candidates who meet required knowledge and competency needs, irrespective of socio-economic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, or sexual orientation.
• We promote an inclusive culture and equity for all, including Gender, People with Disabilities, LGBTQIA+, Religion, Race, and Ethnicity. All opportunities are based on these principles; our motto is Inclusion without exception.

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer