Delivery Project Manager

3 semanas atrás

Petrópolis, Rio de Janeiro, Brasil Orange SA Tempo inteiro
About the Role

The Project Coordinator is an empowered project management role with full end-to-end responsibility to deliver specific Customer Network projects and implementations while controlling results and meeting agreed time, cost, and quality criteria to ensure Customer Satisfaction. This is an entry-level position (Junior), but it requires some Project Management experience.
When a Service Transition SLA (Service Level Agreement) applies, the PC is accountable and responsible for ensuring compliance with this SLA.
Customer Acceptance Testing (CAT) (including preparation, organization, and execution) is managed by the PC. It is possible that for CAT execution, the PC delegates to another PC, while retaining overall responsibility for the CAT in front of the customer.
The role of the PC is limited to Network Services (NS) and NS-adherent services as defined by the PC Competency Center. An interlock with CSI PM may be applicable for Multi-BU projects.
The PC is involved in the early stages of the bid process to support the account team in providing input to the customer proposal.

About You

Requirements:

  • Degree in telecommunications, Engineering, or Business preferred
  • Project Management Certification (e.g., PMI PMP or PRINCE2 Practitioner) or equivalent is desirable
  • Familiarity with Orange Business Services Synergy Methodology is a plus

Experience:

  • Project management experience in the telecom or IT industry managing external customer-facing projects
  • Customer Service and Telecommunications experience are highly desirable
  • Previous involvement in network deployment projects
Department

Global Delivery & Operations

Orange Business is a network and digital integrator that understands the entire value chain of the digital world, enabling our customers to focus on strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, regardless of where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and refine your skills in a field filled with exciting challenges and opportunities.

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