Lead Recruiter

Overview of the Role

The Lead Recruiter is a demonstrated talent advisor, who may oversee the recruiting activity of others. The primary focus of a Lead Recruiter is to carry a requisition load focused on hiring full time positions in the Support Center and management roles in the Field. S/he will have a demonstrated knowledge of recruiting best practices and understand navigating client and candidate support.

Responsibilities

• Leads recruitment activities to hire Pet Resorts team members, developing strategies to achieve required results.
• Demonstrates skill partnering with hiring managers to deeply understand business needs with proven ability to push hiring managers on their thinking and process challenges.
• Prepares presentations/reports to inform leadership of recruiting progress and effectiveness.
• Upholds and ensures data quality by reviewing reports and holding the business accountable to defined SLAs (resume review, candidate feedback, next steps, etc.).
• Advises hiring managers in candidate selection and offers.
• Assists management in successfully onboarding new recruiting hires.
• Participates on projects and feedback sessions to help shape the goals and strategy of the broader Recruiting team.
• As new processes and procedures are rolled out, drives change management with the team.
• Assist with other People-related tasks when time permits (i.e., LOAs, employee relations).

Qualifications Required

• 7+ years of experience in full lifecycle recruiting for both corporate and field positions, managing a requisition workload of 15-25 requisitions.
• Bachelor\'s Degree in Human Resources, Business Administration or related field is preferred
• Experience working in applicant tracking systems and reporting/presentation tools (Avature & Workstream preferred).
• Experience working with MS Office (Excel, Word, PowerPoint, Power BI)
• Has the experience and willingness to actively network and contact passive candidates, without just relying on job postings to fill roles.
• Experience presenting and negotiating offers.
• Understands legality and laws when it comes to job postings, providing salary information, ban-the-box, adverse action, etc.
• Interest in pursuing a career in Talent Acquisition/Human Resources.

Critical Competencies for Success in the Role

• A successful Lead Recruiter does not just recruit to fill jobs; this person seeks to understand the business and the team to help identify the best candidates for the positions.
• Interviews for background, skills, competencies, and values.
• Ability to prioritize roles, determines when requisition workload is too high, and makes recommendations for additional support.
• Demonstrates excellent influencing skills and overall strong account management skills.
• High level of accountability around data (uses market intelligence and data to lead conversations).
• Demonstrates superior candidate management skills, keeping them engaged throughout the process so candidates have an outstanding experience.
• Evaluates and creatively solves for difficulties in recruitment strategy and process.
• Possesses business and financial acumen to understand recruitment activities and how to best meet the business\' overall objectives.
• High tolerance for continuously evolving needs and enthusiasm for process improvement (avoids workarounds).
• Demonstrates professional maturity with ability to maintain confidentiality.
• Must have great collaboration skills, with the ability to effectively lead cross-functional teams.
• Ability to solve complex problems and take a new perspective using existing solutions.
• Intrinsic drive to always be asking questions on how to make the recruiting processes better.
• Authentic and direct communicator with ability to build strong relationships across all levels.

Why You Will Love Working Here

• You will be surrounded by some of the most talented, supportive, smart, and kind leaders/teams - people you will be proud to work with and who also have fun.
• We work for the love of animals and the people who love them. We enjoy driving a successful privately-owned business while living our values and our "why".
• Your days and projects will offer variety with the opportunity to gain operational, cross-functional, and executive leadership exposure as a trusted internal business partner. You would have the opportunity to help build and shape a fast-growing, global company within a high-growth, exciting industry.

Compensation: The salary range for this position is $75,000 to $85,000 with eligibility to earn a 15% bonus annually. Compensation is based on applicable experience.

Deadline to Apply: September 30, 2025

NVA and Ethos Veterinary Health is a leading global pet care organization united in the love of animals and the people who love them. NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation. For more information, visit www.nva.com.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado\'s Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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