Enterprise Operations Production Associate, IBM Think SÃO PAULO, BR

IBM Think is IBM's omnichannel media and events hub, bringing together content that generates awareness, engagement, impact and new digital relationships with visitors and clients. We're building a team of creators, writers, journalists and technologists who can help people better understand and successfully adopt emerging technologies. We'll do this by producing exclusive, high-quality content—explainers, feature articles, thought leadership, industry news and analysis, podcasts, newsletters, tutorials, demos and more—that help visitors make sense of new technologies and new ways or working, and connect them to ways IBM can help.

Your role and responsibilities

As aproduction associate, you'll support the editorial team by helping produce and format content across IBM Think's digital platforms. Working with guidance from a production editor and a program manager, you'll help build articles in Adobe Experience Manager and newsletters in Marketo, ensuring layout consistency, link functionality, image optimization and accessibility compliance.

This is an ideal role for someone early in their career who's comfortable with digital tools and excited to learn how content is brought to life in a fast-moving editorial and marketing environment. While you won't be responsible for editorial decision-making or writing, you'll play a critical part in delivering IBM's thought leadership content to a global audience.

The ideal candidate has an eye for detail, a willingness to learn new tools and a collaborative spirit. This role provides strong foundational experience in digital publishing operations and content systems.

Required education

Bachelor's Degree

Required technical and professional expertise

Some experience in content publishing, marketing operations or digital media (internships or academic projects welcome)

Familiarity with CMS tools (e.g., Adobe Experience Manager, WordPress) and email platforms (e.g., Marketo, Mailchimp)

Ability to follow structured processes and apply feedback to improve quality

Strong organizational skills and a meticulous approach to layout, formatting and QA

Comfort using task management tools and communicating across teams

Preferred technical and professional experience

Interest in learning AEM, Marketo and enterprise content tools and workflows

Basic knowledge of accessibility standards and digital publishing best practices

Interest in technology, media or enterprise communications is a plus

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

All our positions are eligible for people with disabilities PwD or rehabilitated.

Job ID

52576

City / Township / Village

State / Province

Country

Work arrangement

Onsite

Area of work

Enterprise Operations

Employment type

Regular

Contract type

Regular

Position type

Entry Level

No Travel

Company

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?