NICE CXone Developer
2 meses atrás
Estamos em busca de uma pessoa Desenvolvedora NICE CXone
Responsabilidades
- Desenvolvimento de scripts e integrações;
- Criar, manter e atualizar scripts IVR usando CXone Studio e Snippets;
- Suportar a integração das tecnologias CXone - screens-pops, omnichannel, reporting e APIs de integração CXone;
- Configurações do CXone ACD - agents, skills, reporting e call flows;
Requisitos obrigatórios
-
Experiência prévia em Implantação de sistemas de telefonia, Cloud ou SaaS;
Requisitos desejáveis
- Conhecimento em plataformas de telefonia e omnichannel (Avaya, Genesys, CXone...);
- Conhecimento de telecomunicações/telefonia IP e/ou plataformas SaaS.
- Conhecimento em aplicações web e API;
- Desenvolvimento de URA.
Benefícios
- Assistência Médica Amil;
- Assistência Odontológica Porto Seguro;
- Vale Refeição: R$ 30,00 por dia útil pago no cartão Flash;
- Seguro de Vida;
- Vale academia;
- Auxílio Home office;
- Presente de Aniversário Personalizado + Day Off;
- Curso Espanhol e Inglês In Company (Sem custo ao colaborador);
- Incentivo a educação para cursos e capacitações;
- Vale transporte.
Modalidade de trabalho
- Regime híbrido (presencial 1 vezes por semana e demais dias home office)
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