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Customer Success Manager

4 semanas atrás


São Paulo, São Paulo, Brasil RELX Tempo inteiro

Purpose of the Job

The Customer Success Manager - LatAm is the go-to contact post-sales for customers, responsible for onboarding, enablement, and value realization for Solutions or Research Sales. They coordinate closely with Account Managers, Account Support, and support functions to meet strategic goals. In some cases, they handle technical onboarding and serve as the main point of contact through to renewal.

The CSM focuses on customer engagement, success, and