Service Desk Team Lead

Service Desk Team Lead Tech Mahindra Business Process Services•São Paulo, SP, BR Descrição da vaga Key Responsibilities Ensure that staffing levels are maintained throughout operational hours by adjusting shift patterns, holidays, long term sickness etc. Plan, control and monitor the activities of the team to ensure that their performance is optimized...

About the Team/Role We are seeking a highly skilled and forward-thinking Technology Service Desk Team lead to guide our support team into the next generation of service excellence.The ideal candidate will have a strong background in IT Service Management (ITSM), a passion for driving automation and self-service, and a proven track record of exceeding...

Technology Service Desk Team lead page is loaded## Technology Service Desk Team leadlocations: Brazil Sao Paulo - Remote: Brazil Porto Alegre - Remote: Brazil Salvador - Remoteposted on: Posted Todayjob requisition id: R20691**About the Team/Role** We are seeking a highly skilled and forward-thinking Technology Service Desk Team lead to guide our support...

About the Team/Role We are seeking a highly skilled and forward-thinking Technology Service Desk Team lead to guide our support team into the next generation of service excellence. The ideal candidate will have a strong background in IT Service Management (ITSM), a passion for driving automation and self-service, and a proven track record of exceeding...

Key ResponsibilitiesEnsure that staffing levels are maintained throughout operational hours by adjusting shift patterns, holidays, long term sickness etc.Plan, control and monitor the activities of the team to ensure that their performance is optimized and targets and standards are adhered toMonitor performance targets to ensure adherence and review and...

Key ResponsibilitiesEnsure that staffing levels are maintained throughout operational hours by adjusting shift patterns, holidays, long term sickness etc.Plan, control and monitor the activities of the team to ensure that their performance is optimized and targets and standards are adhered toMonitor performance targets to ensure adherence and review and...

Key Responsibilities Ensure that staffing levels are maintained throughout operational hours by adjusting shift patterns, holidays, long term sickness etc.Plan, control and monitor the activities of the team to ensure that their performance is optimized and targets and standards are adhered toMonitor performance targets to ensure adherence and review and...

Key ResponsibilitiesEnsure that staffing levels are maintained throughout operational hours by adjusting shift patterns, holidays, long term sickness etc.Plan, control and monitor the activities of the team to ensure that their performance is optimized and targets and standards are adhered toMonitor performance targets to ensure adherence and review and...

Key Responsibilities Ensure that staffing levels are maintained throughout operational hours by adjusting shift patterns, holidays, long term sickness etc. Plan, control and monitor the activities of the team to ensure that their performance is optimized and targets and standards are adhered to Monitor performance targets to ensure adherence and review and...

Key Responsibilities Ensure that staffing levels are maintained throughout operational hours by adjusting shift patterns, holidays, long term sickness etc. Plan, control and monitor the activities of the team to ensure that their performance is optimized and targets and standards are adhered to Monitor performance targets to ensure adherence and review and...