Concierge / Reception

About the Company

As one of Australia’s leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation’s highest profile sites. To find out more visit our website at

Culture

Our employees enjoy working with MSS because we:

- Have a high people and culture focus;
- Offer extensive development and progression opportunities;
- Provide stability and certainty in a role;
- Work collaboratively together and are high achievement focused;
- And because we know how to have fun whilst getting the job done.

The purpose of the role is to provide customer service to employees and visitors alike whilst maintaining a security presence. Act as “the face” for the client ensuring that both MSS Security and the client is represented as professionally as possible at all times.

Personal Assistance:

- Providing administrative support to the Chief Financial Officer, including preparing PowerPoint presentations and Excel spreadsheets, Word documents, diary management and planning conferences
- Carrying out ad hoc projects and requests
- Monitoring and reporting on Finance and IT team monthly training requirements
- Assisting in Head Office expense management (e.g. verifying vendor invoices, coding, approval, etc.)
- Facilitating the approval process of Capex Requests
- Credit card reconciliation for Chief Financial Officer
- Organising inductions for new personnel for Head Office

Reception & Administration:

- Answering internal and external clients’ calls and queries and ensuring all enquiries are addressed immediately or referred to the correct person
- Managing the mail and courier services in and out of Head Office
- Assisting with the maintenance of information databases and hard copy filing
- Overseeing the facilities management of Head Office including monthly safety inspections and reporting
- Ordering all general supplies for Level 2, Silverwater facilities
- National business card ordering
- In-office event coordination
- Coordinating and compiling Head Office newsletter
- Updating CM3 with annual compliance requirements
- Booking travel for various Head Office Managers and staff
- Assisting other departments with ad-hoc requirements
- Reconciling credit card expenses for National Credit & Invoicing Manager, Chief Commercial Officer and National Finance & Shared services Manager
- Preparing expense reports for various Head Office Managers
- Fulfilling the role of the First Aid Officer

Fleet Administration:

- Daily administration
- Facilitating contract signing between MSS Security and financing company (NAB)
- Online Vehicle Ordering
- Monthly Reporting
- Liaising with external fleet managers

Workplace Giving Program Duties:

- Liaising with selected charities
- Liaising with State Ambassadors
- Coordinating quarterly events at state office and Head Offices
- Organising quarterly committee meetings
- Providing updated figures to Marketing team - monthly
- Coordinating and compiling Workplace Giving Newsletter
- Assisting with the development and implementation of the Marketing Plan

How to apply

MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and honoured to have an endorsed REFLECT Reconciliation Action Plan.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.