Service Administrator

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._

**Job Summary**:
We are looking for a professional who will be responsible for the activities related to the processing of time and expenses for our field staff, intercompany rebilling, and service order management. In this role you will be an individual contributor, who will work with the Service Administration team supporting Field Services Operation (FSO) staff for Brazilian market, using company tools, methods, processes, and constant interaction with internal stakeholders. Ensure delivery of high-quality services, which have a direct influence on productivity, quality of delivery and financial performance of our service business, resulting in high level of satisfaction of internal stakeholders and customers.

This position is based on Monte Mor-SP, Brazil.

Tetra Pak does not sponsor work visa or relocation for this position.

Those who belong to diversity minority groups such as women, black, indigenous, disable and others are encouraged to apply.

**What you will do**:
As a Service Administrator you will:

- Execute Administrative activities in own area of responsibility, delivering high quality service to the relevant stakeholders, with consistent communication and high level of efficiency, resulting in high level of satisfactions;
- Participate in the PO creation and invoicing of the activities related to intercompany services;
- As required, execute relevant purchasing activities within own area of responsibility for external contractor services and according to Corporate Governance policy;
- Participate in strong collaboration between service administration teams to provide continuously effective administration and effective backup solutions;
- Participate in the definition, development and deployment of visual management and management reporting to service administration;
- At the local and market level you will interact with Service Account Representative, Field Service Operation, Finance and Travel Management, and Order Fulfilment Service Product (OFSP) Teams.

**We believe you have**:

- Associate Degree or equivalent in Administration, Finance, Business or any related field:

- 3+ years' experience in administration;
- Proficient in MS Office suite (Otulook, Work, Power Point and Excel), SAP/ECC;
- Fluent in English both verbal and written is required;
- Fast learner, willing to grow and develop;
- Self-discipline and accuracy
- Strong continuous improvement focus.

**We Offer You**
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements

This job posting expires on June 29th, 2023.