IT Support Associate Ii, Operations Technology
3 meses atrás
High school or equivalent diploma.
- Corporate setting Windows, Mac or Linux.
- Experience operating systems support.
- Experience troubleshooting integrated and interdependent computer systems.
- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals.
- Availability to go work at our Cabo de Santo Agostinho - PE - Fulfillment Center, in a 3x2 shift (12 hours). Occasionally, the shift may change.
- Fluent in Portuguese and able to read in English.
About Operations Technology Solutions (OTS)
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
**About The Role**:
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon. This is an onsite role and requires 100% office attendance.
What Do We Offer?
Our inclusive culture empowers Amazonians to deliver the best results for our clients. We don't just celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you would like to request accommodation for the interview or onboarding process, let your recruiter know and they will connect you with our accommodation team.
Key job responsibilities
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
About the team
OpsTech Solutions (OTS) provides IT support and technology deployment for Amazon’s Operations Technology Infrastructure, so that Amazon can fulfill its commitment to customers around the world. We ensure network and client devices function for WW Operations, including fulfillment centers, Amazon Fresh, Prime Now, Lockers, Pantry, and Amazon Campus.
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications.
- Experience in a dynamic environment with a high degree of customer service.
- Advanced English.
-
Cabo de Santo Agostinho, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroExperience in corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals As an IT Support Associate II, you will use your skills to support...
-
IT Support Associate Ii
2 meses atrás
Cabo de Santo Agostinho, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroHigh school or equivalent diploma. - Experience supporting Windows, Mac or Linux machines. - Experience operating systems support. - Experience troubleshooting integrated and interdependent computer systems. - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals. - Availability to go work...
-
IT Support Associate II
Há 2 dias
Cabo de Santo Agostinho, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroAbout Operations Technology Solutions (OTS) Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are...
-
IT Support Associate II
2 meses atrás
Cabo de Santo Agostinho, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroAbout Operations Technology Solutions (OTS)Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are...
-
Operations Manager, Operations Manager Ii
5 meses atrás
Cabo de Santo Agostinho, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroBachelor's degree in Engineering, Administration, Economy, Data Processing, Computer Engineering, Mathematics or any correlated degrees; - Experience managing teams; - Employee and performance management experience; - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays; - Fluent Portuguese and Advanced English; This position...
-
Rio de Janeiro, Rio de Janeiro, Brasil National Oilwell Varco Tempo inteiro**Overview of the Role:**We are seeking a highly skilled and motivated Technical Support Specialist to join our IT Operations team. As a key member of our team, you will be responsible for providing exceptional technical support to our internal customers, ensuring that their IT-related issues are resolved promptly and efficiently.**Key...
-
Senior Associate
1 dia atrás
Rio de Janeiro, Brasil The Catalyst Group Tempo inteiro**Senior Associate - Technology & Product Solutions (Technical Solutions) - Back-End Development** **About the Role** - Proactively work on back-end development projects and initiatives as directed. - Working with key business stakeholders to ensure data/development initiatives and associated tools are fit for purpose, tested, provide required...
-
Operations Manager
Há 7 dias
Cabo de Santo Agostinho, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroBachelor's degree in Engineering, Administration, Economy, Data Processing, Computer Engineering, Mathematics or any correlated degrees; Experience managing teams; Employee and performance management experience; Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays; Fluent Portuguese and Advanced English; This position...
-
Logistics Support Associate
Há 3 dias
Duque de Caxias, Rio de Janeiro, Brasil Fedex Lac Tempo inteiroAbout the RoleFedEx Lac is seeking a highly skilled Logistics Support Associate to join our team. As a key member of our operations, you will play a vital role in ensuring the smooth flow of goods and services.
-
Program Operations Associate
7 meses atrás
Rio de Janeiro, Brasil Climate Policy Initiative Tempo inteiroAbout CPI Climate Policy Initiative (CPI) works to improve the most important energy and land use policies around the world, with a particular focus on finance. CPI supports decision makers through in-depth analysis on what works and what does not. CPI works in places that provide the most potential for policy impact, including Brazil, Europe, India,...
-
Customer Support Associate
Há 3 dias
Espírito Santo, Brasil Wear The Shield Tempo inteiroOur team thrives on dedication, empathy, and excellence in customer service. We are currently seeking a talented Customer Support Associate to join our customer service team and help us provide exceptional support and build lasting relationships with our clients.Position Overview:As a Customer Support Associate, you will be at the forefront of our customer...
-
Operations Manager
4 meses atrás
Cabo de Santo Agostinho, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroBachelor's degree in Engineering, Administration, Economy, Data Processing, Computer Engineering, Mathematics or any correlated degrees; - Experience managing teams; - Employee and performance management experience; - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays; - Fluent Portuguese and Advanced English; This position...
-
IT Intern
9 meses atrás
Rio de Janeiro, Brasil BW Energy Tempo inteiroBW Energy is hiring an IT intern in Brazil to support our operations. As an IT Intern, you will have the opportunity to gain hands-on experience in a dynamic and technology-driven environment within the oil and gas industry. This internship provides you with an invaluable opportunity to work alongside IT professionals, develop your skills, and contribute to...
-
Rio de Janeiro, Brasil Viasat Tempo inteiro**Job Description**: - One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly,...
-
Operations Manager
Há 7 dias
Cabo de Santo Agostinho, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroThis position will be based in the Recife region. Amazon is looking for an Operations Manager to be based in our new Fulfillment Center in Recife. The Operations Manager has complete responsibility for all processes within a warehouse on a specified shift or across multiple shifts. Reporting to the Sr. Ops Manager, you will be directly responsible for a team...
-
IT Support Engineer
3 meses atrás
Região Geográfica Intermediária de São Luís, Brasil Tain Tempo inteiroOverview: We are seeking a talented and experienced Mid-Level IT Support Engineer to join our dynamic IT team. The ideal candidate will possess a strong technical background coupled with great troubleshooting skills to provide timely and effective support to our end users. The successful candidate will ideally be personable and engaging. As we continue to...
-
Sales Support Associate
Há 5 dias
Rio de Janeiro, Brasil Equinix Tempo inteiroSales Support Associate **Who We Are** Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our...
-
Operations Support
3 meses atrás
Rio de Janeiro, Brasil Staffing Wise Tempo inteiro**Company information and introduction**: Due to continued growth we are seeking an Operations Support Analyst to join our clients busy operations team. **Key Responsibilities and Duties**: Providing administrative support to our busy operations team. Completing Irish / UK customs clearances. Completing due diligence checks on all declarations, paying...
-
Sr IT Support Analyst
2 semanas atrás
Rio de Janeiro, Brasil TechnipFMC Tempo inteiroTechnipFMC is a global leader in the energy industry, specialized in subsea and surface technologies integrated projects, products, and services. Our mission and vision: to enhance the performance and drive real change in the traditional and new energy industry. How we do it: by constantly challenging conventions, tackling some of the most complex technical...
-
IT Team Leader
1 semana atrás
Rio de Janeiro, Brasil Viridien Tempo inteiroViridien ) is an advanced technology, digital and Earth data company that pushes the boundaries of science for a more prosperous and sustainable future. With our ingenuity, drive and deep curiosity we discover new insights, innovations, and solutions that efficiently and responsibly resolve complex natural resource, digital, energy transition and...