Projects Senior Associate

4 semanas atrás


Sao Paulo, Brasil Shopee Tempo inteiro

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationBrazil - São PauloThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- Identificar oportunidades de melhoria na operação;
- Gerenciar projetos de melhoria contínua, acompanhando cada fase do projeto e dando visibilidade para os principais stakeholders;
- Conhecer profundamente os processos da área e da companhia a fim de se capacitar para tomada de decisões;
- Mapear e manter os processos da área de Excelência Operacional do Vendedor atualizados;
- Interagir frequentemente com vendedores da Shopee a fim de conhecer seu funcionamento e principais necessidades;
- Realizar apresentações semanais para a liderança da companhia;

**Requirements**:

- Graduação Completa
- Experiência em relatórios e análises, capaz de encontrar padrões/desvios em cenários de múltiplas variáveis;
- Excelente capacidade de organização planejamento e gerenciamento de tempo;
- Habilidade analítica e organizacional comprovada;
- Inglês Avançado / Fluente;
- Conhecimentos de Lean e Six Sigma são diferencial;
- Conhecimentos práticos de análise de dados (SQL, Python, PowerBI, etc) são diferencial;
- Local de Trabalho: Hibrido em São Paulo


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