Customer Service Analyst

Cargo: Customer Service Analyst **Local**: JK Office (São Paulo/SP) Modelo de trabalho: Híbrido CLevel: C37 Esse profissional será responsável por atender as necessidades do cliente, considerando os processos e KPI’s da área; terá como atividade todo o ciclo de vida do pedido, desde seu lançamento até sua entrega. Terá conexões com múltiplos...

We are seeking an experienced and dynamic Customer Experience (CX) Lead to oversee and drive the customer experience strategy across our client's portfolio of innovative products, including CXM, GamePark, PayLab, and DatGrid. As CX Lead, you will ensure that each product delivers exceptional, consistent customer experiences while maintaining operational...

We are currently partnered with Patrianna who are seeking a strategic and proactive Customer Support Lead to oversee our team of Customer Support Team Leads, ensuring the delivery of high-quality customer support and the achievement of specific operational goals. **Key Responsibilities** - **Strategic Leadership**: Guide and mentor a team of Customer...

Are you passionate about empowering teams with the skills and knowledge they need to succeed? At B2Spin, a rapidly growing gaming company, we're seeking a dynamic **Training Manager **(CS and Player Operations)** to design, implement, and lead comprehensive training programs for our Customer Support, Fraud, KYC, Risk, Payments, and Player Trust & Safety...

**Do you enjoy interacting with customers, and take pride in offering an excellent service?** We are looking for a Spanish Customer Support Specialist to join our established team in Malta. We are recruiting for a passionate individual who is willing to learn and is open to new challenges. All internal communication is in English, therefore a good level...

Patrianna is a rapidly expanding product development company headquartered in Gibraltar, with a dynamic team spanning the globe. They are on the lookout for exceptional talent—driven, ambitious individuals who are ready to elevate business functions with expertise, adaptability, and a passion for continuous growth. As a QA Manager, you will lead the...

**Responsibilities**: - ** Analyze and Drive Growth**: Evaluate business performance across core departments by assessing team activity, call metrics, and identifying growth opportunities. - ** Monitor Key Metrics**: Track and interpret business data, spotting trends and significant changes in workflow and client interactions. - ** Report and Present**:...

**Our client, a pioneer in crafting businesses that deliver unforgettable experiences, is in search of exceptional talent worldwide to bolster their fast-growing team, and they are looking for a Senior Customer Support Manager to join their global team!** **Responsibilities**: - Establish, implement, and monitor clear goals and KPIs for the department...

We are looking for a **Spanish Customer Support Specialist** to join our team in Malta. If you have excellent **Spanish **communication skills, you are fluent in **English**, have a good grasp of basic computer skills, and are ready to hit the ground running, we’d love to hear from you. **What You’ll Do**: - Provide clear and professional solutions to...

**About Us** We are a growing global company based in Malta, with a commitment to providing excellent financial solutions and services. We are looking for a motivated and detail-oriented individual to join our team as a Back Office and Customer Support Officer. This is a fantastic opportunity to work in a dynamic environment with a dedicated team, where...

**About Us** We are a growing global company based in Malta, with a commitment to providing excellent financial solutions and services. We are looking for a motivated and detail-oriented individual to join our team as a **Back Office and Customer Support Officer**. This is a fantastic opportunity to work in a dynamic environment with a dedicated team, where...

Are you passionate about empowering teams with the skills and knowledge they need to succeed? At B2Spin, a rapidly growing gaming company, we're seeking a dynamic **Training Manager **(CS and Player Operations)** to design, implement, and lead comprehensive training programs for our Customer Support, Fraud, KYC, Risk, Payments, and Player Trust & Safety...

**Responsibilities**: - Provide customers with accurate information about the company's products, services and payments. - Actively seeking new sales by executing appointed strategies and instructions. - Comply with laws, rules, company policies, and procedures as required. - Understand thoroughly the companys products whilst ensuring that customers are...

Uma vaga para Assistente de Customer Service – Noturno | Ribas do Rio Pardo MSRibas do Rio Pardo Descrição da oferta de emprego: Uma vaga para Assistente de Customer Service – Noturno | Ribas do Rio Pardo MS Seleção Encerrada Código da vaga: 4196 Cidade: Ribas Do Rio Pardo Tipo da vaga: Corporativo Área de atuação: Empresa dedicada ao...

Location: Bend, Oregon Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers...

**VIP Account Manager **(Remote)** B2Spin is a rapidly growing team of company builders on a mission to bring life-changing moments of joy to our customers. B2Spin is headquartered in Gibraltar, the British Overseas Territory at the southern tip of Europe and we recruit the best talent globally, regardless of location. We are looking for a driven and...

**Wij zoeken een enthousiaste collega die ons Customer Support team komt versterken op het zonnige Malta! Dus: helemaal klaar met al die regen en dat grauwe weer hier? Dit is je kans; lees gauw verder!** **WHAT TO DO?** - Nederlands - Spelers voorzien van informatie over o.a. casino producten, betalingen, promoties; - Eenvoudige KYC/compliance verzoeken...

Our client, a pioneer in crafting businesses that deliver unforgettable experiences, is in search of exceptional talent worldwide to bolster their fast-growing team. As the Proposition Specialist, you will be responsible for implementing the overall value proposition strategy to ensure the products meet the needs of the target audience and stand out in a...

We are recruiting for our client an experienced and strategic **Head of Product** to lead the **PayLab** product, a tailored **Payment Service Provider (PSP) gateway for the gaming industry**. As the Head of Product for PayLab, you will be responsible for defining and driving the product strategy, ensuring that PayLab remains the preferred payment gateway...

Patrianna is a rapidly expanding product development company headquartered in Gibraltar, with a dynamic team spanning the globe. They are on the lookout for exceptional talent—driven, ambitious individuals who are ready to elevate business functions with expertise, adaptability, and a passion for continuous growth. As a QA Specialist, you will play a...