Assistant Manager, Business Development

2 semanas atrás


Colombo, Brasil Standard Chartered Tempo inteiro

**JOB SUMMARY**
- Acquisition of NTB Priority Banking clients on balanced based and/or select top tier corporate clients on salary based.
- Through achievement of sales targets, contribute towards the Net Sales Revenue (NSR) targets of Client Acquisition (CA)
- Efficient and consistent delivery of customer delight whilst maintaining world class service standards within the Priority Banking unit
- Ensure timely and seamless handover of NTB Priority clients to deepening Relationship Manager/Banca
- Ensure proper customer due diligence is conducted and Priority clients are acquired as per Regulator/Group & in-country regulations/processes.

**RESPONSIBILITIES**

**Strategy**
- Acquisition of NTB Priority Banking clients on balanced based and/or select top tier corporate clients on salary based.
- Through achievement of sales targets, contribute towards the Net Sales Revenue (NSR) targets of Client Acquisition (CA)
- Efficient and consistent delivery of customer delight whilst maintaining world class service standards within the Priority Banking unit.
- Ensure timely and seamless handover of NTB Priority clients to deepening Relationship Manager/Branch
- Ensure proper customer due diligence is conducted and Priority clients are acquired as per Regulator/Group & in-country regulations/processes.

**Business**
- Acquiring Priority clients from affluent alliances, databases, mini catchment promotions, referral programs etc
- Ensure a seamless handover of the acquired Priority clients to the deepening Relationship Managers/Branch.
- Maximise sales performance to achieve the sales target as per the score card in place.
- Hold regular review meetings with reporting line manager to assess performance and work out future plans.

**Processes**
- Acquire sound knowledge on products and operational systems.
- Ensure proper controls are adhered to in expediting transactions.
- Ensure operational activity is documented to minimise risk and loss.
- Comply with all relevant policies and procedures covering regulatory, local and group requirements.
- Ensure control procedures outlined in the DOI are strictly adhered to.
- Ensure complaints are monitored and closed on a timely manner.

**People & Talent**
- Experience in the financial services industry, including demonstrated success in a similar role.
- Corporate engagement, communication, and presentation skills
- Negotiation and objection handling skills
- Retail client service knowledge.
- In depth knowledge of products, sales, services, delivery channels and customer segments.
- Proven experience in Sales Business Planning
- A Professorial Qualification related to Baking / Marketing.
- Excellent business acumen in business risk assessment.
- Excellent interpersonal skills and strong cross
- cultural awareness

**Risk Management**
- Progress against balanced scorecard targets.
- Increase in product holdings per customer (PPC).
- Market share and net growth in PRB clients ‘base
- Leverage.
- Service productivity metrics (e.g., TAT, % value / non-value added processes, error rates).
- Process improvement initiatives and complaint resolution.
- Customer satisfaction scores reflected in customer services surveys.
- Adherence to process, compliance, and operations risk.

**Governance**
- Customer satisfaction scores reflected in customer services surveys.
- Adherence to process, compliance, and operations risk.

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Lead to achieve the outcomes set out in the Bank’s Conduct Principles

**Key Stakeholders**
- Client Relationships, Branching Banking, Retail Banking Operations, Retail Credit, Strategic Biz Information Mgmt., Clint Experience, WM, Retail Products. Analytics

**Other Responsibilities**
- Embed Here for good and Group’s brand and values in Sri Lanka / CPBB /Client Acquisition Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

**Qualification**
- Education A professional qualification or degree related to Sales and Marketing
- Training Minimum of 2 years of experience in client acquisition / management in the service industry (preferably from a financial / banking industry)

**Role Specific Technical Competencies**
- Self-motivated and strong inter-personal skills
- Self-motivated and highly developed inter-personal skills
- Target driven and ability to show results during tough market conditions.

**About Standard Chartered**
- We're an international ba



  • Colombo, Brasil Standard Chartered Tempo inteiro

    **JOB SUMMARY** - Acquisition of NTB Priority Banking clients on balanced based and/or select top tier corporate clients on salary based.**RESPONSIBILITIES** **Strategy** - Through achievement of sales targets, contribute towards the Net Sales Revenue (NSR) targets of Client Acquisition (CA). - Efficient and consistent delivery of customer delight whilst...

  • Assistant Manager

    Há 3 dias


    Colombo, Brasil Fortude Tempo inteiro

    Primary job role The primary job role of the ‘Assistant Manager - Risk’ will be to identify, assess, and make recommendations to manage and mitigate the organization’s risks. Main duties/responsibilities Set up and maintain a global risk management framework for Fortude. Work with various stakeholders to identify risks that could impact Fortude...


  • Colombo, Brasil Standard Chartered Tempo inteiro

    **JOB SUMMARY** - Acquisition of NTB Priority Banking clients on balanced based and/or select top tier corporate clients on salary based. - Through achievement of sales targets, contribute towards the Net Sales Revenue (NSR) targets of Client Acquisition (CA) - Efficient and consistent delivery of customer delight whilst maintaining world class service...


  • Colombo, Brasil Standard Chartered Tempo inteiro

    **JOB SUMMARY**- Acquisition of NTB Priority Banking clients on balanced based and/or select top tier corporate clients on salary based.- Through achievement of sales targets, contribute towards the Net Sales Revenue (NSR) targets of Client Acquisition (CA)- Efficient and consistent delivery of customer delight whilst maintaining world class service...

  • Assistant Manager

    Há 2 dias


    Colombo, Brasil Fortude Tempo inteiro

    Primary job roleThe primary job role of the 'Assistant Manager - Risk' will be to identify, assess, and make recommendations to manage and mitigate the organization's risks.Main duties/responsibilitiesSet up and maintain a global risk management framework for Fortude.Work with various stakeholders to identify risks that could impact Fortude...

  • IT Business Partner

    Há 4 dias


    Colombo, Brasil Fortude Tempo inteiro

    Primary job role The Digital Transformation Functional Business Partner will be responsible for consulting and supporting the function that arrives at the IT Functional Strategy across SBUs, including aligning and prioritizing IT initiatives. Includes working with the assigned functions to define their system initiatives roadmaps, change requests (CR)...

  • Manager

    Há 3 dias


    Colombo, Brasil Fortude Tempo inteiro

    Primary job role The ‘Manager - Delivery Excellence and Compliance’ will drive Fortude’s delivery excellence, compliance initiatives, and CMMI journey. The individual will also play a change agent role in transforming Fortude’s delivery engine to meet the highest industry standards. Main duties/responsibilities Investigate, analyze, communicate,...

  • Data Manager

    1 semana atrás


    Colombo, Brasil Qlub Tempo inteiro

    **About Qlub**: Qlub is a Global Fintech Startup revolutionizing payments in restaurants and cafes by letting customers pay straight from QR code! After successfully launching in UAE, Saudi Arabia, Singapore, Australia and Brazil as a product and tech hub supporting all countries. If you ' re looking for a great team with a challenging, innovative and...

  • Manager

    Há 2 dias


    Colombo, Brasil Fortude Tempo inteiro

    Primary job roleThe 'Manager - Delivery Excellence and Compliance' will drive Fortude's delivery excellence, compliance initiatives, and CMMI journey.The individual will also play a change agent role in transforming Fortude's delivery engine to meet the highest industry standards.Main duties/responsibilitiesInvestigate, analyze, communicate, and document gap...


  • Colombo, Brasil Brennan IT Tempo inteiro

    **Why work for Brennan?** We are a national company with a reputation for delivering technical excellence, innovation and high-quality service to the mid-market and have backed up that statement by winning the #1 Managed Service Provider in Australia for the past 10 years in a row. **Brennan IT benefits include**: - A strong culture underpinned by values...

  • IT Senior Project Manager

    2 semanas atrás


    Colombo, Brasil Michelin Tempo inteiro

    IT Senior Project Manager Leading a team composed of individual contributors (first level of management) to achieve the expected performance on the activities within its scope and aligned with the IT strategy. Seek long-term satisfaction: - of users and business managers "internal customers" - of his team by implementing empowerment and continuous...


  • Colombo, Brasil Standard Chartered Tempo inteiro

    **Job Summary** - To acquire New to Bank (NTB) clients on Business Banking Proposition. Ensure New Sales Revenue (NSR) is achieved against the set monthly Score Card Targets, whilst maximise cross sell of retail banking products on all NTB Clients on boarded under business banking proposition. Offer superlative customer experience and maintain operational...

  • Assistant Manager

    1 semana atrás


    Colombo, Brasil Orangehrm Tempo inteiro

    What We Do:As the world's number 1 open source HR software, we know we have a strong product.With over 3 million global users, we are looking to expand our client base.We have built software that is both easy to use and easy to integrate with other best-in-class solutions.Each member of our team rallies around the belief that our customer's success is our...


  • Colombo, Brasil Standard Chartered Tempo inteiro

    **Job Summary**- To acquire New to Bank (NTB) clients on Business Banking Proposition.Ensure New Sales Revenue (NSR) is achieved against the set monthly Score Card Targets, whilst maximise cross sell of retail banking products on all NTB Clients on boarded under business banking proposition.Offer superlative customer experience and maintain operational...


  • Colombo, Brasil Michelin Tempo inteiro

    Business Process Executive KEY EXPECTED ACHIEVEMENTS - Ensure all the processes insourced into the Shared Services Center are properly documented, signed, and maintained in designated storages/locations. - All the other Key documents centered to the Insourced Processes are prepared, signed and kept in designated storages/locations. - Ensure All Changes to...


  • Colombo, Brasil Gift Management Asia Pte. Ltd. Tempo inteiro

    Job Type: Full Time Country/City: Colombo, Sri Lanka We are looking for a Admin & Accounts Assistant to perform a variety of personnel-related administrative tasks and financial tasks. You will be responsible to maintain the records of work orders, invoices and receipts globally. **Responsibilities**: - Perform a variety of administrative and financial...

  • Product Manager

    1 semana atrás


    Colombo, Brasil Orangehrm Tempo inteiro

    **What We Do**At OrangeHRM, our goal is to help HR do amazing work that they love.'HR for All' is a stance that we took when the company was founded in 2006 to help HR departments make a difference with powerful HR management software.Headquartered in the U.S., OrangeHRM Inc. is a truly global company serving customers in every corner of the world.With over...

  • Product Manager

    2 semanas atrás


    Colombo, Brasil Qlub Tempo inteiro

    Qlub is a Global Fintech Startup revolutionizing payments in restaurants and cafes by letting customers pay straight from QR code! After successfully launching in UAE, Saudi Arabia, Singapore, Australia and Brazil as a product and tech hub supporting all countries. If you ' re looking for a great team with a challenging, innovative and energetic work...

  • Assistant Certifier

    Há 7 horas


    Colombo, Brasil Peterson Recruitment Tempo inteiro

    An exciting opportunity has arisen at **Control Union Inspections (Pvt) Ltd.** in **Colombo, Sri Lanka** for **ASSISTANT CERTIFIER/ AUDITOR - FORESTRY, ENVIRONMENTAL SUSTAINABILITY.** As an **Assistant Certifier / Auditor** you will be responsible for the document review, assisting certification as well as maintaining and developing client relationships....


  • Colombo, Brasil Fortude Tempo inteiro

    Primary job role The Enterprise Architect (EA) oversees the overall technology landscape of the organization across multiple projects / initiatives whilst ensuring the ICT strategy aligns with the organizational business goals. Main duties/responsibilities Provide technical / architecture guidance to digital transformation projects Work with stakeholders...