Account Manager

Reporting to sales Manager, the Junior Account Manager is responsible for a Sales Territory of accounts that use our facilities nationally and are based in the Jarinu - SP - Brazil.

This position is the primary customer contact for all aspects of the customer relationship including but not limited to: contracts, pricing, margin improvement, laboratory services, consulting services, quality issues, operational challenges, validations, QBR’s and capacity planning. This individual will also be responsible for acquiring incremental revenue beyond base growth.

**DUTIES AND RESPONSIBILITIES**:

- Identify, qualify, and sell our services to companies having existing or future sterilization requirements.
- Collect and assign all leads to the appropriate sales representative(s) and maintains a database of leads.
- Maintain and grow the assigned territory and improve our pricing margins with the existing business.
- Work with operations to ensure services are delivered as contracted.
- Re-contract the base business as required. Expand services and add customer acquisitions for the base.
- Develop extensive relationships at multiple levels and functions with the accounts assigned.
- Assume the leadership role as the central point of contact at Sterigenics for each customer.
- Facilitate and lead all Sterigenics’ functions to service the customer and resolve any issues.
- Communicate the vision of the company with the customer. Generate both short
- and long-term strategies for each customer to expand our business and influence.
- Work with Operations and Quality to provide a professional QBR (Quarterly Business Review) with top customers to review Sterigenics performance, customer performance, and address areas for improvement as needed and or requested.
- Work with Operations, Quality, Finance, and Customer Service to service the customer and assure beneficial outcomes for Sterigenics and the customer.
- Assist the continuous improvement in all areas of Sterigenics with quality, productivity and operational efficiency, and cost control/reduction.
- Provide annual forecasts by customer and by facilities for revenue and capacity support.
- Report issues and concerns that impact our ability to service our customers. Reports should be comprehensive and timely.
- Routinely work within CRM to ensure accuracy of data in information to management.
- Analyze pricing models and work with senior sales management to ensure Sterigenics is receiving a fair and reasonable margin.

**SUPERVISION GIVEN**:Does not supervise the work of others.

**EDUCATION REQUIRED**:BS or BA degree in Business, Marketing, Communications, or a related discipline; or an equivalent combination of education and experience in sales.

**EXPERIENCE & SKILL REQUIRED**:

- One (1) to three (3) years of sales experience preferred.
- Excellent written and verbal communication skills.
- Strong organizational and problem-solving skills
- Intermediate Microsoft office skills (Word, Excel, PowerPoint)
- Demonstrated ability to be proactive, self-directed, well-organized with a desire to pursue a career in Sales.