Program Assistant, Imc

2 semanas atrás

Estado de São Paulo, Brasil Global Affairs Canada Locally Engaged Staff Recruitment Affaires mondiales Canada Dotation des empl Tempo inteiro

**Summary of Duties**:
Under the supervision of a migration officer, the program assistant will:

- Provide administrative support services to the delivery of the Immigration, Refugees and Citizenship Canada (IRCC) program.
- Assess problematic cases; research internal/external sources to resolve problems or discrepancies, and support program integrity.
- Provide responsive services to clients.
- Contribute to other activities, such as promotion and liaison with stakeholders.
- Perform other duties as required.

**Area of Selection**:
Please note that the Consulate General of Canada, São Paulo does not sponsor work authorizations directly or indirectly.

**ESSENTIAL QUALIFICATIONS**
- Language will be assessed further during the process.

**Education**:

- A bachelor's degree or undergraduate diploma attesting to 3 or more years of full-time studies from a legally recognized post secondary institution, or an equivalent combination of education, training, and/or experience*.
- An equivalent combination of education, training, and/or experience could include a college diploma or postsecondary school technical or professional diploma attesting 2 or more years of full-time studies, with the equivalent of at least 1 year of full-time work experience in an area related to immigration, international relations or the travel industry._

**Language**:

- An advanced proficiency level (reading, writing, comprehension and speaking) in English or French.
- An advanced proficiency level (reading, writing, comprehension and speaking) in Portuguese.
- _Language proficiency in English or French will be assessed during the process_

**Experience**:

- At least one (1) year of recent* experience working in an office environment performing administrative tasks and using standard software (e.g. MS Office, Word, Excel).
- _Recent is defined as within the last 5 years_

**RATED REQUIREMENTS**

The Rated Requirements are part of the essential qualifications and are relating to knowledge, abilities and competencies. Methods of assessment for rated requirements may include, but are not limited to, a written examination, an oral interview (online pre-recorded/live or in-person), role-play, practical tests, presentations and/or psychometric assessment.

**Knowledge**:

- Knowledge of computer systems/software allowing to produce reports, spreadsheets, presentations, correspondence and databases, such as Microsoft Office suite (Word, Excel, PowerPoint, Outlook).

**Competencies**:

- Adaptability and flexibility
- Teamwork and cooperation
- Demonstrating Integrity and Respect
- Sound judgement
- Focus on quality and details
- Ability to analyze information to identify key issues or elements and draw logical conclusions

**Abilities**:

- Ability to establish priorities, manage workload and perform effectively under pressure.
- Ability to communicate effectively, both orally and in writing.

**Asset Qualifications**:

- Ability to work in both of Canada's official languages (English or French fluency).
- A bachelor's degree or undergraduate diploma in a discipline related to immigration (e.g. international relations, law, etc.).
- Personal international migration experience, other than touristic (e.g. immigrant in Brazil, studies or work in a foreign country, etc.).
- Experience using IRCC’s Global Case Management System (GCMS).
- Recent* work experience in an area related to immigration (e.g. in a foreign mission's visa/consular section, in an organization helping migrants or refugees, etc.), or in risk assessment/fraud analysis, or in stakeholder engagement/social media handling.
- Recent is defined as within the last 5 years_

**Operational Requirements**:

- Willingness and ability to work at the office during mission's established working hours (the Migration Section's current working hours are: Monday-Thursday from 7:30 to 16:30, and Friday from 7:30 to 13:00).
- Willingness and ability to work occasional overtime after regular working hours/outside normal working hours (e.g. Friday afternoons, evenings and weekends) and potentially on short notice.
- The mission applies a combination of Brazilian and Canadian statutory holidays, which means you will be required to work on certain Brazilian holidays.
- Willingness and ability to travel domestically within Brazil as required and potentially on short notice.

**Conditions of Employment**:
Conditions of employment must be met or complied with before being appointed to a particular position, and are to be maintained throughout the employment while being the incumbent of this position.
- **Valid work authorization**:Ability to obtain and hold a valid work authorization covering the entire employment period.
- **Security screening**:Obtain and maintain a Reliability Status (security level) which includes a criminal and credit background check from the Government of Canada covering the entire employment period.

**How to Apply**
- Applications which do not include all of the requested

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