SAP Ixp Intern

4 semanas atrás

Sao Paulo, Brasil SAP Tempo inteiro

**Bring out your best**

**About the SAP Internship Experience Program**

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

**Three reasons to intern at SAP**:

- **
Culture of collaboration**: meet with mentors, make new friends across the globe and create a thriving personal network.
- ** Gain visibility**: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

**About the team**:
Provides end to end support for SAP Learning Americas

**What you’ll do**:
Position Title: SAP iXP Intern - Product Learning Support - Customer Service

Location: Sao Paulo, Brazil

**In this role, you’ll**:

- Training Event Management including logístical infrastructure, scheduling, registration, cost analysis.
- Readiness checks for all delivery options, providing access to systems and materials throughout the course.
- Serve customer inquiries for SAP Learning (Help Desk, Ticketing)
- Maintain high Customer Satisfaction in all customer interactions
- E2E process support for Training Partners (reseller and delivery)
- Internal systems data maintenance and operational reporting
- Data hygiene checks to ensure data quality
- Review feedback on quality results and identify potential improvements
- Support to internal projects

**Who you are**:
We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
- Major degree preferred in Business Administration or IT, students who will graduate in two years’ timeframe.
- Advanced knowledge on Office Package, with good experience in Excel spreadsheets.
- Excellent communication skills.
- Ability to work collaboratively across the organization in person/virtually
- Good writing in Portuguese and English (or Spanish);
- Organized, motivated and with initiative.
- Strong analytical and problem-solving skills

**Bring out your best**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 395402 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid.

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