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Data Specialist Cx Insights

Há 1 mês


São Paulo SP, Brasil Wellhub Tempo inteiro

**Your wellbeing matters. Join a company that cares.**

**GET TO KNOW US**

Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company.
- **Big news: Gympass is now Wellhub**

We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a "pass for gyms" to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it here.

**THE OPPORTUNITY**

This includes (but is not limited to) defining and enforcing efficient operational processes, generating and governing business-focused dashboards, educating business stakeholders on dashboards and datasets, developing analytical insights and analysis, and working with multiple global teams within the business to provide solutions as a strategic partner.

**YOUR IMPACT**:

- Develop recommendations and drive improvements to data standards, processes, and definitions within the Customer Experience area
- Partner with team leaders globally by providing analytical insights through accessible business-oriented datasets and visual data dashboards
- Be an active participant in discussions with various global teams and have a voice in the direction of the business
- Identify insights that will impact the broader business by leveraging relationships with internal stakeholders across multiple functional areas
- Consult with managers and team leaders, working with them to turn vague or poorly defined issues into clearly addressable problems/questions that are measurable
- Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

**WHO YOU ARE**:

- You are a driven self-starter who thrives in a fast-paced environment, and has a passion for excellence and continuous improvement; strong execution and ability to drive work to completion
- Ability to communicate with technical teams/data engineers about data pipelines, data modeling, and data architecture
- Ability to communicate complex data and technical concepts clearly and concisely to a non-technical audience
- Experience with managing stakeholders' requests, pushing for prioritization, and impact
- Relevant work experience in analyzing large data sets and synthesizing insights into actionable product recommendations
- Experience building data visualizations (Tableau, Metabase, etc) and creating Data Tables for Departmental Consumption
- Advanced expertise in SQLis required - the ability to translate a business request into code that answers a question
- Exposure to Python or other scripting languages
- Excellent English written and verbal communication skills

**WHAT WE OFFER YOU**:
We're a wellness company that is committed to the health and wellbeing of our employees. Our flexible program allows you to customize your benefits, according to your needs

Our benefits include:
**WELLNESS**: Health, dental, and life insurance.

**FLEXIBLE WORK**: At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.

**FLEXIBLE SCHEDULE**:Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.

**WELLHUB**: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

**PAID TIME OFF**: We know how important it is that our employees take time away from work to recha