Total Service Quality Specialist

6 meses atrás


Sao Paulo, Brasil Nestle Operational Services Worldwide SA Tempo inteiro

**Total Service Quality Specialist**

**Resumo da posição**

**Área/BU**: eB2B

**Reporte**: Business Development Manager

**Horário**: 08:00 - 17:40

**Modalidade**: Teletrabalho ou híbrida (Ribeirão Preto - SP)

**Propósito da posição**

Total Service Quality Specialist é uma pessoa focada e de relacionamento estreito com mercados e membros das áreas, transitando entre a parte operacional e os stakeholders. Extrai o melhor das equipes de operações e garanta que os planos de ação sejam executados no prazo e com maestria.

**Um dia na vida**
- Atualizar e realizar apresentações mensais
- Ponto de contato para escalações e pontos críticos
- Alinhar objetivos comuns com os Mercados
- Criar um relacionamento forte com os mercados e garantir a posição de parceiro da NBS
- Coletar feedbacks dos mercados e alinhar expectativas
- Liderar plano de ação para melhorias com mercados e operações
- Executar acompanhamento da pesquisa anual
- Preparar revisões executivas do NBS
- Atualizar resultados do NPS no SP Global
- Relatar reconhecimentos de pessoas nos mercados
- Realizar análises dos resultados mensais do IMS e orientar correções e melhorias nas estradas dos mercados

**O que vai contribuir para o seu sucesso?**
- Graduação completa em Economia, Administração, Comércio exterior, Relações internacionais e áreas afins;
- Mandatório espanhol avançado;
- Desejável inglês avançado;
- Conhecimento em Excel e Power Point;
- Desejável conhecimento de Power BI;
- Experiência em gestão de projetos e otimização de processos;
- Boa comunicação e Relacionamento com stakeholders internos e externos;
- Mindset de parceria e senso de dono;
- Foco no resultado, perfil analítico, cooperação;
- Mindset de melhoria contínua.


  • Quality Assurance Specialist

    4 semanas atrás


    São Paulo, São Paulo, Brasil Recruta Simples Solucoes Digitais LTDA - ME Tempo inteiro

    Quality Assurance SpecialistTeleperformance is seeking a Quality Assurance Specialist to ensure excellence in customer service and improve our processes.Key Responsibilities:Carry out quality monitoring to ensure compliance with service standards.Identify areas for improvement and provide constructive feedback to agents.Analyze data and trends to identify...

  • Quality Assurance Specialist

    4 semanas atrás


    São Paulo, São Paulo, Brasil Edwards Lifesciences Gruppe Tempo inteiro

    Job OverviewWe are seeking a skilled Quality Assurance Specialist to join our team at Edwards Lifesciences Gruppe.


  • São Paulo, São Paulo, Brasil Pole To Win International Tempo inteiro

    Game Testing and Quality AssuranceWe are seeking a skilled Gaming Quality Assurance Specialist to join our team at Pole To Win International. In this role, you will be responsible for testing video games across various platforms, identifying bugs and glitches, and collaborating with developers to ensure the highest quality gaming experience.As a Gaming...


  • São Paulo, São Paulo, Brasil Projeto Maior Tempo inteiro

    The Software Quality Assurance Specialist is responsible for developing and executing comprehensive test plans, ensuring the highest quality products are delivered in a timely manner. Key responsibilities include:Creating, maintaining, and executing test plans and test cases against our software platforms.Developing and executing automated tests to ensure...


  • São Paulo, Brasil SHEIN Tempo inteiro

    Quality Operations SpecialistABOUT SHEIN:SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production...


  • São Paulo, São Paulo, Estado de São Paulo, Brasil SHEIN Tempo inteiro

    Quality Operations SpecialistABOUT SHEIN:SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production...


  • são paulo, Brasil SHEIN Tempo inteiro

    Quality Operations Specialist ABOUT SHEIN: SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production...


  • São Paulo, Brasil SHEIN Tempo inteiro

    Quality Operations Specialist ABOUT SHEIN: SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand...


  • São Paulo, Brasil SHEIN Tempo inteiro

    Quality Operations SpecialistABOUT SHEIN:SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production...


  • são paulo, Brasil SHEIN Tempo inteiro

    Quality Operations SpecialistABOUT SHEIN:SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production...


  • São Paulo, Brasil SHEIN Tempo inteiro

    Quality Operations SpecialistABOUT SHEIN:SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production...


  • São Paulo, Brasil SHEIN Tempo inteiro

    Quality Operations Specialist ABOUT SHEIN: SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand...


  • Sao Paulo, Brasil VidMob Tempo inteiro

    Shape the future with intelligence and creativity! We are looking for those passionate about a world where technology and creativity converge, where incredible work is inspired by brilliant analysis. Bold creators, owners and achievers. Ready to bring everything they’ve got, to build with care and consideration and deliver truly Intelligent Creative. We...


  • São Paulo, SP, Brasil SHEIN Tempo inteiro

    Quality Operations Specialist ABOUT SHEIN: SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production...


  • Sao Paulo, Brasil Kenvue Tempo inteiro

    Description Kenvue is currently recruiting for: **Quality & Compliance Specialist - Regional Hygienist & Lab Expert** **Who We Are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®,...


  • São Paulo, São Paulo, Brasil ConvaTec Tempo inteiro

    OverviewConvaTec, a leading global medical products and technologies company, is seeking a skilled Distribution Quality Assurance Specialist to join our team. Our mission is to pioneer trusted medical solutions that improve the lives of those we touch.


  • São Paulo, São Paulo, Brasil Alstom Tempo inteiro

    Job SummaryWe are seeking a Quality Assurance Specialist C to join our team in ensuring the quality of our products and services. The successful candidate will have a strong background in quality inspections, with experience working in manufacturing industries.Key ResponsibilitiesConduct visual inspections, electrical inspections, and torque tests on...


  • Sao Paulo, Brasil ICON Tempo inteiro

    At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery,...


  • São Paulo, Brasil SHEIN Tempo inteiro

    Quality Operations SpecialistABOUT SHEIN:SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production...


  • São Paulo, São Paulo, Brasil Kaizen Gaming Group Tempo inteiro

    The RoleWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Kaizen Gaming Group. As a Senior Quality Assurance Specialist, you will play a key role in ensuring the high quality of our software development life cycle. Your technical expertise and experience will enable you to make a significant impact in this key...