Adops Specialist

**Purpose of Position**

Ad Ops Specialists provide operational support to Client Services (CS) teams and are focused on supporting the delivery of our service packages. It is an entry-level position which provides an ideal first step into the affiliate marketing industry. Ad Ops Specialists work across a wide range of sectors and industries by leveraging our award-winning Awin network.

**Key Tasks**

Work alongside the CS team to provide support to some of the network's largest clients in line with some of the following tasks:

- Upload offers and creatives to advertiser programs and assist with communicating details to publisher partners.
- Assist with producing regular reports, extracting, and manipulating data for interpretation by CS teams.
- Produce gap analysis reports and recruit affiliates onto programs in collaboration with account management and publisher teams.
- Perform program audits and monitor affiliate performance to ensure network compliance.
- Conduct ad-hoc account health checks, competitor benchmarking and other requests.
- Take a proactive approach with assigned projects and cases, escalating issues to the appropriate team member/level when necessary.

**Skills & Expertise**
- Ability to be proactive with clients and internal team members at all times with a willingness to help peers and pick up additional tasks to share workload.
- Proactive approach to improving efficiencies and quality of work.
- Ability to be flexible and handle multiple projects simultaneously in a fast-paced environment and meet client deadlines.
- Show impeccable attention to detail for internal and external facing work
- Fast learner with strong team orientation and positive attitude.
- Familiarity with MS Office, especially Excel and PowerPoint, is an advantage.
- Excellent written and verbal English communication skills - communication with internal staff and external clients daily is a necessity.
- Good written and verbal German communication skills is an additional necessity for our German speaking clients.

**Our Offer**
- **Flexi-Week and Work-Life Balance**:We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
- **Working Wherever**:Do you prefer to work from our cool office, from home, or in a completely different environment? With us, the choice is yours. We offer the flexibility to work wherever you want within our Awin locations.
- **Health & Well Being**:With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being.
- **Welfare**:We provide you with a life insurance and a private health insurance that covers several types of health, vision, and dental treatments. Besides, we support you with transportation and food vouchers.
- **Development**:We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. Improve your English skills by participating in our local language course.
- **Remote Working**:You will receive a monthly allowance to cover a part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
- **Appreciation**:Thank and reward colleagues by sending them a voucher through our peer-to-peer program and show your appreciation for colleagues who have gone the extra mile to support you.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.