IT Service Desk Analyst- Spanish and English

3 meses atrás


Sao Paulo, Brasil SmallWorld FS Tempo inteiro

**Here at SmallWorld Financial Services, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes. Our employees are as diverse as our customer base and we value the sharing of skillsets and cultures that come with a truly international company present in several countries. SmallWorld is one of the largest money transfer companies in the world. We have a network of over 253,000 pick-up locations and a global team of over 1000 people who are responsible for over 15 million worldwide transactions each year.**

**Are you passionate about working for a global company that celebrates differences? Do you want to empower people and families to support each other regardless of distance?**

**Then join us Let's make this big world into SmallWorld.**

We are currently recruiting an **IT Service Desk Analyst** for our team in São Paulo

**Key Responsibilities**:

- To provide full IT remote and local support service to all employees and external customers who use our services or third parties.
- Installation, configuration and support of different operating systems: Windows 10 Windows Server, Linux. IOS.
- Remote support for certification and software installation for external customers of the company using programs like Desktop Central, ScreenConnect, F-Secure.

**Work skills**:

- **Minimum 1-year knowledge of IT Service Desk/Help Desk expected and demonstrable.**:

- Ability to quickly absorb technical concepts and effectively simplify and communicate them to a non-technical audience.
- Can demonstrate initiative and ownership of issues through to resolution/completion.
- Organized and analytical mindset
- **Fluent in English and Spanish**:

- Team player.
- Work calmly under pressure.

INDHP


  • IT Service Desk Analyst

    2 semanas atrás


    São Paulo, São Paulo, Brasil Smallworld Fs Tempo inteiro

    **About Smallworld Fs**We are a leading international money transfer company, dedicated to making the world a smaller place by empowering people to support each other across borders.**Our Mission**We strive to provide a seamless and secure experience for our customers, and to foster a culture of collaboration and innovation within our team.**Job Summary**We...

  • Service Desk Analyst I

    3 meses atrás


    Sao Paulo, Brasil Aggreko, LLC Tempo inteiro

    Service Desk Analyst At Aggreko, we provide energy solutions so that communities can thrive and businesses can grow. We focus on our sustainability to minimize greenhouse gas emissions from our operations. We help our customers adopt energy storage and renewable energies and invest in sustainable infrastructures. We are hiring a Service Desk Analyst - a...

  • Aps Sr Analyst

    3 meses atrás


    Sao Paulo, Brasil BNP Paribas Tempo inteiro

    APS SR ANALYST - CEP IT (Nº DO VAGA: BRA000328) ** Descrição **The Analyst will be responsible for**: - Support End-Users Application in Production and Test Environment - Act in conjunction with Infrastructure and Service-Desk to keep the Production environment safe and stable - Collect, assess and design business requirements into IT specifications -...

  • Help Desk Analyst

    3 meses atrás


    Sao Paulo, Brasil GWM Brasil Tempo inteiro

    Come make history with us and be part of the GWM! We are looking for a IT SUPPORT ANALYST to join our team. **CORE RESPONSIBILITIES**: 2. Diagnose and resolve hardware, software, and network issues, ensuring timely and effective resolution; 3. Provide step-by-step guidance and troubleshooting instructions to end users, enabling them to resolve common...

  • IT Support Analyst

    4 meses atrás


    Sao Paulo, Brasil Progression3 Tempo inteiro

    On behalf of our client in Piracicaba, Progression3 is in search of an IT Support Analyst for a permanent role. As a **Service Desk Analyst, **your **Key Responsabilities** include: - Primary contact for answering, evaluating, and prioritizing Service Desk requests for assistance from users experiencing problems with hardware, software, networking, and...

  • Aps Sr Analyst

    3 meses atrás


    Sao Paulo, Brasil BNP Paribas Tempo inteiro

    APS SR ANALYST - GB IT (Nº DO VAGA: BRA000332) ** Descrição **The Analyst will be responsible for**: - Support to End-Users Applications in Staging - Act in conjunction with Infrastructure and Service-Desk to keep the Production environment safe and stable - Business relationship with internal stakeholders and Support Vendors relationship management -...

  • Aps Sr Analyst

    3 meses atrás


    Sao Paulo, Brasil BNP Paribas Tempo inteiro

    APS SR ANALYST - GM IT (Nº DO VAGA: BRA000334) ** Descrição **The Analyst will be responsible for**: - Support End-Users Application in Production and Test Environments - Act in conjunction with Infrastructure and Service-Desk to keep the Production environment safe and stable - Collect, assess and design business requirements into IT specifications -...

  • Aps Sr Analyst

    3 meses atrás


    Sao Paulo, Brasil BNP Paribas Tempo inteiro

    **The Analyst will be responsible for**: Support End-Users Application in Production and Test Environment Act in conjunction with Infrastructure and Service-Desk to keep the Production environment safe and stable Collect, assess and design business requirements into IT specifications Create, keep accurate and publish IT Key Performance Indicators(KPI)...

  • IT Business Analyst

    3 meses atrás


    Sao Paulo, Brasil Talent Locker Tempo inteiro

    IT Business Analyst (cyber security / information security), Contract, Sao Paolo, Brazil. $200 per day, 6 month contract **Summary**: Contract job for a Business Analyst in an Agile environment, collaborating with various stakeholders to ensure that cybersecurity products and services align with program objectives. Responsibilities include conducting cyber...


  • Sao Paulo, Brasil BuscarVagas Tempo inteiro

    Imagine a world in which language and cultural barriers no longer exist. You can help being part of that! We look for professional that are committed, proactive, sensitive and responsible. VEMSERTP Activities Respond promptly to video and audio interpretation sessions, conducting in a friendly and professional manner; Provide correct concepts and...

  • Aps Sr Analyst

    3 meses atrás


    Sao Paulo, Brasil BNP Paribas Tempo inteiro

    **The Analyst will be responsible for**: Support to End-Users Applications in Staging Environments Act in conjunction with Infrastructure and Service-Desk to keep the Production environment safe and stable Business relationship with internal stakeholders and Support Vendors relationship management Collect, assess and design business requirements into IT...

  • Internal IT Specialist

    3 meses atrás


    Sao Paulo, Brasil iDeals Tempo inteiro

    **Get to Know Us** **iDeals** is a global B2B SaaS product company recognized as the most highly rated and customer-centric in a secure business collaboration market. Trusted by more than **1,000,000 users** from **175,000 companies** globally, we are on a mission to create more prosperity in the world by accelerating high-stake business decisions. We...


  • Sao Paulo, Brasil Western Union Tempo inteiro

    **Recruiter, Talent Acquisition **- English and Spanish Speaker -** **Western Union powers your pursuit.** You’ll be part of the LACA Talent Acquisition team. Your scope is regional. You will be able to develop and gain experience in the End-to-end Recruitment process to High Volume hires. **Role Responsibilities** - Support the recruiting and hiring...

  • Aps Analyst

    3 meses atrás


    Sao Paulo, Brasil BNP Paribas Tempo inteiro

    APS ANALYST (Nº DO VAGA: TEC000347) ** Descrição **Activities** - Support to End-Users Applications in Staging Environments; - Act in conjunction with Infrastructure and Service-Desk to keep the Production environment safe and stable; - Business relationship with internal stakeholders and Support Vendors relationship management; - Collect, assess and...

  • IT Business Analyst

    3 meses atrás


    Sao Paulo, Brasil UBS Tempo inteiro

    Brazil - Information Technology (IT) - Group Functions **Job Reference #** - 279612BR **City** - Sao Paulo **Job Type** - Full Time **Your role** - Are you an experienced IT Business Analyst skilled in system and business processes analysis? Can you manage projects efficiently? Do you have strong communications skills? - We are looking for Business...

  • Aps Sr Analyst

    3 meses atrás


    Sao Paulo, Brasil BNP Paribas Tempo inteiro

    APS SR ANALYST - CIB2S (Nº DO VAGA: BRA000329) ** Descrição **The Analyst will be responsible for**: - Support End-Users Application in Production and Test Environments - Act in conjunction with Infrastructure and Service-Desk to keep the Production environment safe and stable - Collect, assess and design business requirements into IT specifications -...


  • São Paulo, São Paulo, Brasil Tech Mahindra oportunidades Tempo inteiro

    Job Title: Service Desk Support AnalystAt Tech Mahindra oportunidades, we are seeking a highly skilled Service Desk Support Analyst to join our team. As a Service Desk Support Analyst, you will be responsible for providing exceptional customer service and technical support to our end-users.Key Responsibilities:Respond to and diagnose complex hardware,...


  • Sao Paulo, Brasil Siemens Healthineers Tempo inteiro

    Do you want to help create the future of healthcare? Siemens Healthineers is a place for people who dedicate their energy and passion to this greater cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment where you have the space to...

  • Junior Research Analyst

    2 semanas atrás


    São Paulo, São Paulo, Brasil Aml Rightsource Llc Tempo inteiro

    About Aml RightSource LLCAml RightSource LLC is a leading global provider of due diligence research and regulatory compliance solutions. We help compliance teams increase their efficiency through automation, reducing costs, and gaining a critical understanding of their clients and third parties.By harnessing a combination of innovative RegTech SaaS solutions...

  • IT Support Analyst

    Há 5 dias


    São Paulo, SP, Brasil Cognizant Tempo inteiro

    **IT Support Analyst** **Who We Are** **What You’ll Do** As an IT Support Analyst, you will work directly with qualified teams, with the aim of achieving good results and improvements through the service and support offered. **Key Responsibilities** - Talking via audio/video-conferences with users and suppliers in the local language to understand the...