Technical Account Manager
7 meses atrás
**This is a remote job for applicants in Brazil.**
We're looking for a Technical Account Manager to play a vital role in ensuring our customers are successful in taking full advantage of their investment in Rocket.Chat. You will be responsible for providing hands-on, in-depth technical and product expertise to our customers and partner organizations. You will do so by leveraging success plans, product expertise, and a deep understanding of the customer's business to provide confident, expert-driven leadership to your assigned customers.
**Mandatory Hard Skills**
- Experience in account management, customer success, and/or consulting in the software industry;
- Native or Fluent Portuguese language skills, including written and spoken;
- Fluent in English at a professional level;
- Demonstrable experience with systems installation, configuration, and administration of Linux;
- Experience with containerization tools (Docker, Kubernetes);
- Experience programming in Javascript/Typescript and other programming languages;
- Experience working with databases relational/non-relational;
- Hands-on experience with Cloud Platforms such as AWS, Azure, or GCP;
- Strong technical skills and aptitude for learning new technology.
**Desirable Hard Skills**
- Prior MongoDB experience desirable;
- Prior Active Directory/LDAP experience is desirable;
- Prior experience in a similar role working with Government institutions is a plus.
**Soft Skills** ✨
- Strong verbal and written communication skills;
- Proactive approach;
- Ability to think strategically and develop creative solutions;
- Ability to work independently and in a team environment.
**What You'll Do** ️
- Work with strategic named accounts to build long-term relationships;
- Develop a strong understanding of the Rocket.Chat solution, its products, and services;
- Effectively manage strategic customer accounts, ensuring customer success and maximum adoption of Rocket.Chat solutions;
- Strategically develop creative solutions to customer challenges;
- Analyze customer data and develop appropriate recommendations;
- Provide excellent customer service and problem-solving skills;
- Collaborate with other members of the customer success team to ensure customer success;
- Work with other departments to ensure customer needs are met;
- Develop and maintain strong customer relationships.
**Benefits **✨
Our goal is to make your routine as a Rocketeer feel enjoyable, exciting, and comfortable in a 100% remote environment. So, you'll receive a set of benefits to improve your remote work experience They include a flexible schedule, unlimited Paid Time Off, language and tech courses, stock options, a multicultural environment with colleagues in over 26 countries, a vibrant company culture, and more
**About Rocket.Chat**
Rocket.Chat is the world's largest open-source communications platform. Built for organizations needing more control over their communications, it enables collaboration between colleagues, partners, customers, communities, and even platforms without compromising data ownership, customizations, or integrations.
Check out our handbook for more information about our rocket.
-
Technical Account Manager
Há 5 dias
São Paulo, Brasil FICO Tempo inteiroTechnical Account Manager page is loadedTechnical Account ManagerApply locations Sao Paulo, Brazil Work from Home, Brazil time type Full time posted on Posted 3 Days Ago job requisition id 30097FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and...
-
Technical Account Manager
Há 5 dias
São Paulo, Brasil FICO Tempo inteiroTechnical Account ManagerTechnical Account ManagerApply locations: Sao Paulo, BrazilWork from Home, BrazilTime type: Full timePosted on: Posted 3 Days AgoJob requisition id: 30097FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career...
-
Technical Account Manager
8 meses atrás
Sao Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroExperience scripting or coding - Experience communicating effectively with senior leadership Are you someone that can make a huge impact on Amazon's ability to support our business growth? Are you equally comfortable digging in to business and technical issues as drilling into metrics to solve a customer problem? Then this is the position for you. We are...
-
Technical Account Manager
2 semanas atrás
Sao Paulo, Brasil SHIELD Tempo inteiroSHIELD is the world’s leading risk intelligence company, empowering online businesses to stop fraud, build trust, and drive growth. Powered by the latest AI technology, SHIELD combines cutting-edge device fingerprinting with its proprietary Global Intelligence Network to detect new and unknown fraud threats in real time. SHIELD offers a range of solutions...
-
Technical Account Manager
2 semanas atrás
Sao Paulo, Brasil Aspect Software Inc Tempo inteiroAspect employs a team of passionate individuals who are changing the face of customer engagement. Over our 40-year history we have empowered employees by creating an inspired community that values Urgency, Accountability, and Results. Our ability to think big has enabled us to continually evolve and lead the market, and to stay on the forefront with exciting...
-
Technical Account Manager
Há 5 dias
São Paulo, Brasil Apple Inc. Tempo inteiroJoin the Wireless Technologies and Ecosystems (WTE) organization to collaborate with an outstanding team of engineers driving innovation on products used by millions of people worldwide. Within WTE, the Carrier Technologies team is looking for a highly motivated, self-driven Technical Account Manager to be the technical interface between our wireless carrier...
-
Technical Account Manager
Há 5 dias
São Paulo, Brasil Amazon Tempo inteiroTechnical Account Manager - Support Marketplace IntegrationsAre you someone that can make a huge impact on Amazon's ability to support our business growth? Are you equally comfortable digging into business and technical issues as drilling into metrics to solve a customer problem? Then this is the position for you.We are looking for a Technical Account...
-
Senior Technical Account Manager
2 meses atrás
São Paulo, Brasil NICE Tempo inteiroAt NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.The Technical Account Manager is a seasoned account...
-
São Paulo, São Paulo, Brasil Amazon Aws Services Brazil Ltd Tempo inteiroBachelor's degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field or equivalent work experience is required for this Enterprise Technical Account Manager Lead role.Our ideal candidate will have 4+ years of managing technical teams and be able to oversee support cases for assigned...
-
Technical Account Manager
Há 5 dias
Sao Paulo, Brasil Salesforce Tempo inteiro**Job Category **:Customer Success Group **Job Details**: Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best...
-
Technical Account Manager
2 semanas atrás
Sao Paulo, Brasil MasterCard Tempo inteiro**Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential....
-
Technical Account Manager
1 semana atrás
Sao Paulo, Brasil Apple Inc. Tempo inteiroJoin the Wireless Technologies and Ecosystems (WTE) organization to collaborate with an outstanding team of engineers driving innovation on products used by millions of people worldwide. Within WTE, the Carrier Technologies team is looking for a highly motivated, self-driven Technical Account Manager to be the technical interface between our wireless carrier...
-
Trilingual Technical Account Manager
2 semanas atrás
Sao Paulo, Brasil Aspect Software Inc Tempo inteiroAspect employs a team of passionate individuals who are changing the face of customer engagement. Over our 40-year history we have empowered employees by creating an inspired community that values Urgency, Accountability, and Results. Our ability to think big has enabled us to continually evolve and lead the market, and to stay on the forefront with exciting...
-
Technical Account Manager
1 semana atrás
Sao Paulo, Brasil 11 Fair Isaac do Brasil Tempo inteiroFICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!As a Technical Account Manager at FICO, you will be responsible for delivering FICO’s state-of-the-art applications in both the private and public cloud space. Our...
-
Technical Account Manager
2 meses atrás
São Paulo, SP, Brasil Corning Tempo inteiroCandidatar-se agora - Candidatar-se agoraIniciar**Por favor, aguarde...** **Data**:8 de nov de 2024 **Localização**: Sao Paulo, São Paulo, BR, 04530-001 **Empresa**:Corning **Technical Account Manager (65680)**: Pursues, secures, and executes profitable business opportunities with new and existing customers to support the achievement of the...
-
Technical Account Manager
7 meses atrás
Sao Paulo, Brasil Meta Tempo inteiroBusiness Support Engineering (BSE) team’s mission is to deliver value for customers by providing strategic, personalized, and proactive technical support across Meta product priorities.BSE is building a world-class enterprise support organization focused on the success of businesses leveraging our suite of Meta products. We strive to deliver service...
-
Manager, Technical Account Management Practices
7 meses atrás
Sao Paulo, Brasil Red Hat Software Tempo inteiroAbout the job: The Red Hat Services team is looking for a Manager to join us in any of our office locations in São Paulo, Brazil. In this role, you will manage a team of Technical Account Managers who focus on customer success, product adoption and supporting the subscription renewals. You'll work with your peers around the world to guide initiatives and...
-
Openshift Technical Account Manager
2 semanas atrás
Sao Paulo, Brasil redhat Tempo inteiro**About the job**:Work closely with customers to gain an understanding of their IT infrastructures, internal processes, and business needs and help identify relevant trends throughout the industry. The Red Hat Global Customer Success team is looking for an experienced, enterprise-level engineer to join us as an OpenShift Technical Account Manager preferably...
-
Technical Account Manager
Há 6 dias
Sao Paulo, Brasil Amzn Servicos de Varejo do Bra Tempo inteiroKnowleege on BI/SQL - English skills - Ability to communicate on both technical and customer level - High customer empathy - Written and oral communication skills - Technical savvy and eager to learn by yourself Job summary Are you someone that can make a huge impact on Amazon's ability to support our business growth? Are you equally comfortable digging in...
-
Technical Account Manager
7 meses atrás
Sao Paulo, Brasil Qualtrics Tempo inteiroAt Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination,...