Senior Data Analyst S&op

3 meses atrás

São Paulo SP, Brasil Shopee Tempo inteiro

Department Operations- LevelExperienced (Individual Contributor)- LocationBrazil - São PauloThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

**About the Team**:
**Sobre a Shô**
- Aqui na Shô, acreditamos que cada membro de nossa equipe é fundamental para o nosso sucesso, e que diversidade de perspectivas e vivências são essenciais para movimentar nosso negócio e impulsionar o nosso propósito de mudar o mundo para melhor.- Fazer parte do nosso time é a oportunidade de se desenvolver dentro de uma cultura de muita agilidade. Se você ama assumir grandes responsabilidades e fazer o que nunca foi feito, a Shô é seu lugar. Aqui você terá grandes desafios, trabalhará em colaboração com um time diverso e contribuirá para o futuro do e-commerce no Brasil, criamos impacto positivo na vida de milhões de pessoas.**Modelo de Trabalho**
- Adotamos um modelo de trabalho híbrido, esse modelo permite que as pessoas ajustem seu ambiente de trabalho de acordo com suas necessidades pessoais, ao mesmo tempo em que promove a colaboração e interação no escritório.**Qual será a sua missão**
- O time de Operações da Shopee cuida de todo o processo de operação, desde a busca do comprador por um produto na plataforma da Shopee até o momento em que o comprador recebe o produto. O time analisa e monitora KPIs operacionais através da região e conduz análises de causa quando a performance das operações flutua. O time de Operações é composto de Atendimento ao Cliente, Pagamentos, Anúncios, Armazém, Logística, Operações de Vendedores e Fraudes.**Como será o seu dia a dia**
- Criar modelos para projeção do comportamento da malha logística da Shopee
- Monitorar o forecast versus a criação de pedidos para identificar lacunas nos processos operacionais e criar um plano de ação
- Mapear os riscos operacionais durante a execução do planejamento, considerando os impactos das restrições de capacidade
- Ser ponto focal das operações regionais, realizando alinhamentos diários para capturar o crescimento ou restrições de malha que impactem no planejamento do curto prazo
- Administrar dados, análises, criação de apresentações e geração de relatórios para controles das regionais em que representa
- Construir cenários e targets de crescimento de capacidade para as operações
- Influenciar o processo de construção do forecast (S&OP) M+1, considerando visão operacional e o desafio de crescimento
- Escalonar e sugerir os tópicos que devem ser discutidos na agenda diária e semanal de time
- Acompanhar os planos de ação dos principais fóruns desenhados para mitigação dos riscos influenciando as áreas e donos de ação
- Aprimorar a modelagem de S&OP
- Realizar análises ad-hoc em projetos estratégicos ao analisar dados para identificar tendências, padrões and insights para tomadas de decisão estratégica

**Requirements**:
**O que você precisa para assumir o desafio**
- Graduação completa em Engenharia, Administração de Empresas, Gestão, Economia, Estatística, Matemática, Ciência da Computação ou um campo relacionado
- Habilidade avançada em Excel e conhecimento em modelagem de dados.
- SQL Avançado.
- Python Avançado.
- Fluência em inglês e português (escrito e falado) - diferencial
- Experiência comprovada em análise de dados ou análise de negócios, com um histórico sólido de resolução bem-sucedida de problemas e entrega de resultados
- Capacidade de comunicar conceitos complexos de análise de dados de maneira clara e concisa e colaborar efetivamente com equipes multifuncionais
- Capacidade de se adaptar a ambientes dinâmicos e acelerados e lidar com vários projetos ad hoc simultaneamente, com alta atenção aos detalhes e precisão

**Benefícios**
- Assistência médica e odontológica, estendendo-se aos dependentes;
- Parceira com Gympass e TotalPass;
- Vale Refeição/Alimentação flexível;
- Vale Transporte, Vale Mobilidade ou Estacionamento no local;
- Benefício flexível;
- Zenklub;
- Bônus anual discricionário, atrelado à performance.

**VEM FAZER HISTÓRIA COM A GENTE.**

**O QUE TE FAZ ÚNICO, NOS FAZ MELHORES

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