Shore Excursion Assistant

The Shore Excursion assistant is the back-office support for the Department coordinator, handling all aspects of systems set up and manages the daily back-office routine of the Department.
- Advanced English oral and written. Any other language is considered an advantage;
- Tourism apprenticeship and\/or university degree with a focus on tourism;
- Flexible working hours and availability to work weekends and travel;
- Enjoy working in groups, dynamic and communicative person;
- Supports the internal departments on excursions;
- Sends lists to ships and suppliers (Excursions, Transfers, Hotels, excursions before and after the cruise and Parking);
- Support for ships regarding discrepancy related to pre-paid excursions;
- Assists the Coordinator with negotiations;
- Interfaces with the Department of Excursions in Europe and support to the Department of Reservations on excursions in the Mediterranean;
- Reservations of hotels and transport services requested by MSC Europe;
- Reservations of hotels and transport services requested by MSC Brazil internal events;
- Handle Hotel contracts, as well as weekly and monthly reports (sales, bookings, etc.);
- Submits listings to excursions to ships and operators and quotations of excursions for groups;
- Assists with payment procedures, controlling purchase orders received and verifying pertinent information;
VISA REQUIREMENTS (if any)
- Brazil Visa and right to work in Brazil;
Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean. Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf. MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide. As a result of a euro 6.5 billions investment programme launched in 2003, MSC Cruises' fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia. The fleet's average age is 7 years, the youngest in the industry. In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships. As a result, MSC Cruises' fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year. MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude. MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas "7 Golden Pearls" for superior management and environmental stewardship. In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide.