Technician, Network Operations

3 meses atrás

Rio de Janeiro, Brasil Intelsat Tempo inteiro

**What you will do**:

- Work as a team in support of our services.
- Contribute to and support projects with capability to present to management.
- Act as the primary contact for managed service customers for resolution of discrepancies and technical issues, and coordination of special events and services.
- Identify, update and escalate service issues as needed to determine alternate routing, emergency restoral and timely resolution of service discrepancies.
- Proactive service alarm monitoring to eliminate / mitigate any operational impact to customers.
- Create and review managed service trouble tickets for operational discrepancies, circuit and service events to ensure accurate documentation is maintained and follow up actions are completed.
- Utilize tools and demonstrate proficiency to interpret and troubleshoot IP signals while working closely with customers to maintain all service level agreements.
- Have awareness and perform tracking and supporting of all maintenance activities, including troubleshooting video and network IP routing as necessary.
- Collaborate with Intelsat support groups and/or premier customer engineers to participate in transition activities, integrate and oversee the onboarding of new services into the existing operational Intelsat product line.
- Assist in the development of training materials, processes and procedures.Escalate and report on service issue corrective measures to the Management team.

**Your required experience/skills**:

- A minimum of 1 year of comprehensive working knowledge of fiber, data and/or satellite broadcast related theory and equipment.
- Ability for 24 X 7 rotating shifts, including holidays.
- Be highly capable of following company guidelines in making independent decisions under stressful conditions in a multi-tasking work environment.
- The ability to convey complex technical issues equally to skilled and unskilled individuals.Consistently display excellent situational awareness and take initiative to address both customer issues as well as departmental inefficiencies with mínimal supervision.

**Your success in this role will look like**:
Display good teamwork, organizational and interpersonal skills, with the ability to work comfortably with global customers and co-workers who speak English as a second language.
- Basic computer skills and the ability to read and understand operational manuals for various test and/or measurement equipment
- Effective verbal and written communication skills
- The ability to be self-motivated

**It would be nice if you had**:

- Knowledge of Intelsat offered products and services.
- Experience operating in a mixed vendor environment for service delivery (Juniper, Evertz, Newtec, ECI (XDM), SynaMedia, Nevion)
- RIST, Zixi, SRT experienceA minimum of 2 years of comprehensive working knowledge of fiber, data, and/or satellite broadcast related theory and equipment

**How we support you**:

- Hybrid work environment offering up to two days per week work from home (for eligible positions)
- Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally
- Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, recognition programs, and employee resource groups.
- Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and moreThese benefits are designed to support your overall well-being and help you succeed in your role.

**Our D&I Commitment**

We’re committed to fostering a culture and environment of diversity, inclusion and respect - a place where everyone can show up fully as themselves and do their best work every day. We're a technology leader committed to advancing diverse, inclusive teams - where belonging is rooted in our culture. Intelsat has an established Diversity & Inclusion Council and Employee Resource Groups. Intelsat is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law.

At Intelsat, we increase human potential by connecting people, communities, businesses, and governments. Our employees enjoy a casual and collaborative environment, where we celebrate professional excellence in pursuit of the corporate mission. We hire skilled professionals who work in various areas such as: satellite engineering, network operations, cloud architecture, accounting, sales, legal, and more. Browse our current job openings or create a professional profile to stay informed about opportunities that match your interests and expertise.

Intelsat is an Equal Opportunity/Affirmative Action Employer including Vets and

  • Technician, Network Operations

    6 meses atrás

    Rio de Janeiro, Brasil Intelsat Tempo inteiro

    **What you will do: - Interface and coordinate troubleshooting efforts with other company and partner facilities to resolve service disruptions. - Service management through case, incident, and problem management. - Participate in routine daily operational activities and alarm monitoring, with the goal of eliminating/mitigating any operational impact to...

  • Technician, Network Operations

    7 meses atrás

    Rio de Janeiro, Brasil Intelsat Tempo inteiro

    **What you will do** - Contribute toward and demonstrate a high level of teamwork. - Participate in tool development input to improve customer service delivery. - Assist peer team leaders with service documentation and departmental documentation. - Participate in routine operational activities, on-boarding of new systems, and alarm monitoring to mitigate...

  • Field Maintenance Technician

    1 dia atrás

    Rio de Janeiro, Brasil Ampelmann Operations B.V. Tempo inteiro

    **Are you that person that can work independently, takes responsibility, and gets excited to work with a unique piece of technology? Are you looking for a job where each day revolves around solving technical issues and challenges, while contributing to a safer offshore working environment along the way? Then you are exactly who we need! Ampelmann is looking...

  • Network Operations Analyst

    7 meses atrás

    Rio de Janeiro, Brasil Equinix Tempo inteiro

    **Who are we?** Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...

  • Safety Technician

    6 meses atrás

    Rio De Janeiro, Brasil Diamond Offshore Tempo inteiro

    Overview: Diamond Offshore owns and operates one of the largest fleets of offshore drilling units in the world. As a leader in deepwater drilling, Diamond Offshore provides contract drilling services to the energy industry around the globe. Headquartered in Houston, Texas, the Company also maintains primary regional offices in Australia, Brazil, and...

  • Senior Satellite Network Operations Specialist

    Há 3 dias

    Rio de Janeiro, Rio de Janeiro, Brasil Intelsat Tempo inteiro

    About the RoleWe are seeking a highly skilled Senior Satellite Network Operations Specialist to join our team at Intelsat. As a key member of our operations team, you will be responsible for ensuring the seamless delivery of our satellite-based services to customers around the world.With a strong background in fiber, data, and satellite broadcast theory and...

  • Electrical Technician

    3 semanas atrás

    Rio de Janeiro, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the largest IT Services companies in the world!! Here you can transform your career! Why join TCS? Here at TCS we believe that people make the difference, which is why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal setting to expand ideas through the right tools, contributing to...

  • Help Desk Technician II

    3 meses atrás

    Rio de Janeiro, Brasil Park Place Technologies Tempo inteiro

    Help Desk Technician II The Help Desk Technician II is responsible for all aspects of first level end-user support, including workstation, telephone, printer and computer issues. This position will assist clients to leverage technology to solve business problems by being the SPOC (single point of contact) for all technology-related problems, escalating...

  • Communications Technician

    Há 1 mês

    Rio de Janeiro, Brasil Solarig Tempo inteiro

    Solarig is a multinational company specialized in energy transition, with 20 years of experience. Committed to innovation and sustainability, we drive global decarbonization in the places where we operate through renewable energy solutions, green gases and sustainable fuels. We continue to grow and expand our team! We are looking for a person who shares our...

  • Piping Technician

    7 meses atrás

    Rio de Janeiro, Brasil Believe Resourcing Tempo inteiro

    **Our client** Our client creates world-class sustainable solutions for leading players in the oil and gas, wind energy, marine, and infrastructure industries worldwide. They are a trusted global partner with 25 years of experience and have worked on more than 600 assets globally. With a focus on Health, Safety, Environment, and Quality (HSEQ), they are...

  • Network Infrastructure Specialist

    Há 1 mês

    Rio de Janeiro, Rio de Janeiro, Brasil Wipro Technologies Tempo inteiro

    Job Overview:The Network Architect position at Wipro Technologies is an exciting opportunity to join our team and contribute to the design and operation of high-performance networks.About the Role:We are seeking a highly skilled Network Architect to manage suppliers and partners, collaborate with stakeholders, and develop designs for new and existing sites....

  • Service Technician

    6 meses atrás

    Rio de Janeiro, Brasil Radio Holland Group Tempo inteiro

    **Service Technician (Brazil)**: Radio Holland is currently seeking applicants for Field Service Technicians to be based in Rio de Janeiro. This challenging position offers the opportunity to work as a Field Service Engineer on board vessels from tugs, deepsea-, offshore supply vessels as well platforms. You will be working on a wide range of marine...

  • Communications Technician

    2 meses atrás

    Rio de Janeiro, Brasil Solarig Tempo inteiro

    Solarig is a multinational company specialized in energy transition, with 20 years of experience. Committed to innovation and sustainability, we drive global decarbonization in the places where we operate through renewable energy solutions, green gases and sustainable fuels. We continue to grow and expand our team! We are looking for a person who shares our...

  • Communications Technician

    2 meses atrás

    Rio de Janeiro, Brasil Solarig Tempo inteiro

    Solarig is a multinational company specialized in energy transition, with 20 years of experience. Committed to innovation and sustainability, we drive global decarbonization in the places where we operate through renewable energy solutions, green gases and sustainable fuels. We continue to grow and expand our team! We are looking for a person who shares our...

  • Systems Technician

    3 semanas atrás

    Rio de Janeiro, Brasil Solarig Tempo inteiro

    Solarig is a multinational company specialized in energy transition, with 20 years of experience. Committed to innovation and sustainability, we drive global decarbonization in the places where we operate through renewable energy solutions, green gases and sustainable fuels. We continue to grow and expand our team! We are looking for a person who shares our...

  • E&I Technician

    Há 1 mês

    Rio De Janeiro, Brasil Xelvin International Tempo inteiro

    E&I TechnicianAre you ready to take on a dynamic and versatile role where your technical expertise is put to the test every day? As an E&I Specialist, you will be responsible for diagnosing and resolving complex technical issues, whether during urgent repairs in maintenance stops or in precise tasks for large-scale construction projects. Your skills are key...

  • Safety Technician

    6 meses atrás

    Rio De Janeiro, Brasil Wärtsilä Tempo inteiro

    **Safety Technician**: Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. We want to transition the world towards a...

  • Senior Automation Technician

    3 semanas atrás

    Rio de Janeiro, Brasil M&O Partners Tempo inteiro

    Position Overview – Senior Automation TechnicianLocation:Rio de JaneiroCompany:ConfidentialIndustry:Offshore EngineeringWe are currently seeking aSenior Automation Technicianto join our dynamic team. The ideal candidate should hold a technical diploma in Automation (CFT) and have at least 8 years of hands-on experience.Key Responsibilities:Perform...

  • Senior Network Infrastructure Specialist

    4 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Wipro Technologies Tempo inteiro

    Job SummaryWe are seeking a highly skilled Senior Network Infrastructure Specialist to join our team at Wipro Technologies. This is an exciting opportunity for a Cisco Wireless Admin with expertise in network design, implementation, and management.About the RoleAs a Senior Network Infrastructure Specialist, you will be responsible for managing suppliers and...

  • Lead Technician

    4 meses atrás

    Rio de Janeiro, Brasil Acteon Group Ltd. Tempo inteiro

    Vacancy Name Lead Technician Vacancy No VN2886 Operating Company Pulse Structural Monitoring Group Advert Pulse, part of Acteon Group, are a market leader in subsea structural monitoring providing highly sophisticated monitoring systems and services to both oil & gas and renewables clients around the globe since 1998. Due to our ambitious growth plans...