User Engagement Director
1 semana atrás
**Based in Brasil (Híbrido)**
**Fluidez en español y Portugués**
**¿Tienes experiência como Responsable de User engagement & Digital communications?**
**Gelt **es un ecosistema de empresas relacionadas con el cashback. Buscamos ser herramientas de compra astuta: la forma más conveniente de hacer cualquier tipo de compras, buscando crear relaciones gratificantes entre las personas y las marcas.
En nuestro ecosistema hay aplicaciones móviles relacionadas con el cashback en Supermercados (Gelt), como también páginas webs con cashback en comercios (Beruby), remesas digitales (Sendity), entre muchísimas otras.
Actualmente nos encontramos en una fase de crecimiento en España y en expansión a Latinoamérica.
En estos momentos ya estamos en países como Brasil, Argentina, México y Colombia, y este año planeamos expandirnos a cuatro países más.
**Gelt (supermercados)** es una compañía con base en Madrid que permite a las marcas de Gran Consumo hacer promociones para llevar tráfico al punto de venta físico, para que compren su producto.
¿Cómo lo hacemos? Muy fácil, hemos tratado de reinventar los cupones devolviendo el dinero a los usuarios por comprar los productos que les gustan. La mayoría de los usuarios (un 80% para ser exactos) utiliza nuestra app dentro del Supermercado, cuando están frente al lineal, y deciden comprar el producto que aparece en la app porque tiene un incentivo. El usuario compra el producto (en cualquier Supermercado), paga el precio y con sólo sacar una foto al ticket de compra, nosotros nos encargamos de validar con la marca que es un ticket válido y que realmente se compró el producto, y le damos el incentivo que pueden ser 40 céntimos o 2 euros, lo que la marca decida. Cuando el usuario llega a los €20 acumulados, le mandamos un código y puede ir a un cajero automático para sacar su dinero contante y sonante. Así de fácil
En Gelt estamos buscando a una persona que cumpla con el rol de **User engagement **para nuestro equipo de Brasil.**
**¿Qué estarás haciendo?**
- Gestión de los KPI del departamento.
- Detectar oportunidades y mejoras.
- Liderar y apoyar a todo el equipo.
- Coordinar necesidades y estrategias con el departamento de Marketing Global.
**¿Qué buscamos en ti?**
- Que tengas experiência en engagement de usuarios y comunicaciones digitales, preferiblemente que seas perfil nativo.
- Experiência liderando equipos enfocados en objetivos.
- Experiência en coordinación y ejecución de proyectos.
- Que tengas conocimientos de CRM y Lifecyclesegment.
- Conocimiento e interés en el mundo app.
- Que hayas trabajado en proyectos innovadores.
- Conocimiento del mundo startup.
**Capacidades y Habilidades**
- Habilidades estratégicas, operativas y ejecutivas.
- Capacidad resolución de problemas y planteamiento de soluciones creativas.
- Capacidad de aportar valor.
- Orientación a resultados.
- Capacidades analíticas y optimización de resultados basado en datos.
- Capacidad para actuar y desarrollar tus funciones de manera ágil.
**¿Qué te ofrecemos?**
Ofrecemos la posibilidad de hacer carrera en el equipo de estrategia de la empresa, donde tendrás la posibilidad de demostrar, recomendar y ejecutar el mejor curso de acción para nuestros clientes y en proyectos internos. Buscamos a alguien que desee aportar, aprender y quiera crecer en la compañía que está revolucionando el consumo. Una persona ágil, con buenas ideas, resolutiva y con actitud positiva.
Te unirás a un equipo talentoso, dinámico y multicultural. Te unes a una comunidad de personas, cada una diferente, que nos une la empatía, la comunicación y el trabajo en equipo, disruptivos, directos, prácticos y sinceros, pero sobre todo somos optimistas. buscamos un impacto social, queremos hacerlo bien, haciéndolo bien.
Trabajamos en base a metodologías ágiles, formamos equipos de alto rendimiento donde se complementan personas de diversas área y destrezas diferentes. Curiosos por naturaleza, con pensamiento positivo, intentamos buscar soluciones a los problemas, para nosotros se transforman en retos.
- Dispondrás de flexibilidad horaria y geográfica, tú decides tu horario y el lugar desde donde quieres trabajar (lo primordial es que estemos todos conectados y coordinados, el resto, como tú decidas ;)
Actualmente estamos trabajando de manera remota 100% por la pandemia. No obstante, en un futuro próximo implementaremos un modelo híbrido para ir algunos días a la oficina, con la opción de ir de manera voluntaria todos los días.
Trabajarás en base a objetivos. Cultura ágil, una estructura plana, orientada a cumplimiento de objetivos, que trabaja en base a OKR's.
En conclusión, si quieres construir, sentirte parte de un gran equipo, ayudar a nuestros clientes a mejorar, innovar y ayudarles a conseguir sus objetivos es nuestro mayor valor.
Si quieres tener una familia, donde nos ayudamos, nos complementamos, aprendemos juntos, fluye el conoc
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