Infrastructure Specialist

1 semana atrás

Sao Paulo, Brasil IBM Tempo inteiro

**Introduction**
The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world’s relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.

**Your Role and Responsibilities**
Infrastructure Specialist - 2nd Shift

Our mission in CIO is to create a productive hybrid cloud environment for IBMers. Our strategy is to lead with design and user experience, to engineer the systems that run the business, and to innovate to transform the business.

You will use tools such as the Z console, Tivoli Workload Scheduler (TWS), Jira and ServiceNow. You will receive extensive structured training and have the opportunity to certify on the solutions we support.

A typical day may include:

- Learning new skills, and enhancing existing ones through our training plan. Later in your career at IBM you, like all employees, will be required to complete at least 40 hours of training each year, earning badges, certifications and qualifications
- Working with experienced operators on one or more of the five teams in Operations, monitoring and controlling the operation of the mainframe hardware and software;
- Starting and stopping system tasks, monitoring the system consoles for unusual conditions, and working with the system programming and production control staff to ensure the health and normal operation of the systems;
- Making sure that batch workloads run to completion— without error or delay;
- Analyzing first-level problems for all systems, resolving and routing as appropriate, supporting the systems management processes specific to requirements;
- Attending team standups or cross-functional interactions
- Using IBM’s Slack channels to interact with other colleagues across the company on business, technical and social topics.

TODAS AS NOSSAS VAGAS SÃO ELEGIVEIS PARA PESSOAS COM DEFICIENCIAS OU REABILITADAS.

**Required Technical and Professional Expertise**
Required Professional Expertise:

- Technical background (IT infrastructure and operational systems)
- Customer relationship skills
- Attending graduation in IT areas (computer science, information security, systems analysis, etc.) or graduation completed.
- **Availability to work on the 2nd shift (4:00 PM to 1:00 AM), including alternate weekends.**:

- **Competence in spoken and written English.**

**TODAS AS NOSSAS VAGAS SÃO ELEGIVEIS PARA PESSOAS COM DEFICIENCIAS OU REABILITADAS.**

**Preferred Technical and Professional Expertise**
Preferred background:

- Programming Languages: JCL, REXX, Python/YAML, SQL, others would be considered a plus
- Understanding of basic software architectures or of infrastructure such as X86
- Knowledge of Network technologies
- zOS concepts and system programming would be ideal but is NOT required.

TODAS AS NOSSAS VAGAS SÃO ELEGIVEIS PARA PESSOAS COM DEFICIENCIAS OU REABILITADAS.

**About Business Unit**

The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

**About IBM**

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

**Location Statement**

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration

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