Collections Specialist

4 semanas atrás


Sao Paulo, Brasil TikTok Tempo inteiro

Responsibilities
About TikTok
ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

**Position Overview**:
TikTok is seeking a stellar Collections Specialist o join our Sao Paulo office. In this role, you will handle AR related activities and improve debt collection processes in the LATAM region, among other responsibilities.

**Responsibilities**:
Review finance clauses in customer contracts, especially their financial terms. Process of refunds, top-ups, etc. to ensure financial compliance.
Support the monthly billing issues and ensure timely and accurate invoicing to customers; Follow up with clients to assure payment on the due date. Respond to clients disputes and requests for information.
Execute debt collection activities for an assigned portfolio of customers in a dedicated region. Enable agreement of customer re-payment plans. To monitor and track progress on action plans. To manage process to suspend customer services in event of continued non-payment, in line with TikTok agreed disconnection procedure.
Work collaboratively with other TikTok teams to resolve issues affecting cash collection or raise issues which may impact on customer satisfaction.
Maintain an effective liaison relationship with Sales, Operations and Finance departments and make recommendations on process improvements to reduce credit risk and lower DSO.
Other collection related tasks, such as internal team meetings, cross-functional collaboration, bad debt reporting, collection agency activities, communicate interdepartmentally to service clients and business needs.

**Qualifications**:
Minimum Qualifications
Experience in AR related activities and familiarity with the digital advertising industry is a plus.
Excellent communication skills
English fluency required due to communication with external stakeholders
Good analytical and interpersonal skills
High level of integrity and discretion to handle confidential information.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.


  • Collections Specialist

    3 semanas atrás


    Sao Paulo, Brasil Mindbody Tempo inteiro

    We're revolutionizing the fitness & wellness industry, and we're looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry's most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we're...


  • São Paulo, São Paulo, Brasil Genesys Tempo inteiro

    Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees.Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized...


  • São Paulo, São Paulo, Brasil Twilio Tempo inteiro

    **See yourself at Twilio**:Join the team as our next Collections Manager**Who we are & why we're hiring**:Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia.We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias.At Twilio, we support...


  • São Paulo, Brasil Resmed Tempo inteiro

    The Finance team's goal is to be a trusted and collaborative partner to all the businesses and functional teams that we work with, bringing business acumen, financial expertise and insights to aid decision-making and deliver value to our stakeholders.We strive to generate value through providing specialist advice and making recommendations to optimize...


  • Sao Paulo, Brasil Shopee Tempo inteiro

    Here at Shopee, we are dedicated to maintaining a secure and trusted platform to protect our business and the interests of our customers, sellers and partners. Shopee Operations teams cover the entire end-to-end operational process, from the moment the shopper searches for a product listed on the Shopee platform, to the moment the shopper receives the...


  • São Paulo, São Paulo, Brasil Resmed Tempo inteiro

    Job Title: Collections RepresentativeThe Finance team at ResMed strives to be a trusted and collaborative partner to all businesses and functional teams, bringing financial expertise and insights to aid decision-making and deliver value to stakeholders.We aim to generate value by providing specialist advice and making recommendations to optimize...


  • Sao Paulo, Brasil Expedia Group Tempo inteiro

    **Front-Office Reporting Specialist** **Reporting team mission**: To enable the highest **execution** level, while ensuring **quality** in our service to unlock the full **performance** potential, through a simple and actionable **reporting **ecosystem. **Motivation of the Reporting Specialist role and Team** - Leverage the existing data to support the...


  • Sao Paulo, Brasil Expedia Group Tempo inteiro

    **Front-Office Reporting Specialist** Are you passionate about building meaningful reports to support decision-making? Can you analyze a set of data and transform it into action? Are you able to translate business needs into actionable, appealing, and exciting reports? As a Reporting Specialist with global scope, you will support the end-to-end operational...


  • Sao Paulo, Brasil ByteDance Tempo inteiro

    About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, Tokyo, Sao Paulo and Mexico City. Position Summary We are looking for a dedicated Accounts Receivable...


  • Sao Paulo, Brasil Amazon AWS Services Brazil Ltd Tempo inteiro

    Experience in Finance, specially Accounts Receivable (order to cash), Treasury and Customer Service environment 1 - Excellent partnership, business and customer support and negotiations; - Demonstrated Excel skills (pivot tables, VLOOKUP, HLOOKUP, filters, basic functions, tables) with ability to work with large datasets - Experience using Tableau or other...


  • São Paulo, Brasil Ebury Tempo inteiro

    Ebury is a leading global fintech company that empowers businesses to trade and grow internationally. It offers a comprehensive suite of products, including international payments and collections, FX risk management, trade finance, and API integrations. Founded in 2009 by Juan Lobato and Salvador García, Ebury is one of the fastest-growing global fintechs,...

  • Quote to Cash Specialist

    3 semanas atrás


    Sao Paulo, Brasil Qlik Tempo inteiro

    **What makes us Qlik** Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. A Gartner Magic Quadrant Leader for 12 years in a row! Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone - at any...

  • Consumer Products Specialist

    4 semanas atrás


    Sao Paulo, Brasil Red Bull Tempo inteiro

    The consumer product specialist is responsible for the full process for all products of the club, from briefing to design to samples, until products are delivered to the sportive team and sold to stores. With the brand, concept and layouts defined together with the Marketing department, the analyst needs to be close and have open conversation with the...


  • Sao Paulo, Brasil Amazon AWS Services Brazil Ltd Tempo inteiro

    The requirements listed below are representative of the knowledge, skill, and/or ability required: - Bachelor's Degree in Computer Science, Information Systems Management, Cybersecurity, Technology Policy, or other related fields. - 7+ years of experience in work related to security assurance, such as cybersecurity, audit or security architecture,...


  • São Paulo, SP, Brasil Atradius Tempo inteiro

    **Atradius Collections** - Atradius Collections provides efficient, quick and flexible solutions to collect domestic and international trade debts. With a global network of collections specialists, lawyers and insolvency practitioners worldwide, Atradius Collections serves over 15,000 customers, supporting them to reduce client’s trade risks through our...

  • Financial Systems Specialist

    3 semanas atrás


    Sao Paulo, Brasil Andela - Third Party Job Board Only Postings Tempo inteiro

    **About Andela**: Andela exists to connect brilliance and opportunity. Since 2014, we have been dedicated to breaking down global barriers and accelerating the future of work for both technologists and organizations around the world. For technologists, Andela offers competitive long term career opportunities with leading organizations, access to a global...

  • Cash Collection Intern

    4 semanas atrás


    Sao Paulo, Brasil Criteo Tempo inteiro

    **Who we are** At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 2,700 Criteos collaborates to develop an open and inclusive environment. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We work together to achieve our goals,...


  • São Paulo, São Paulo, Brasil WESCO Distribution Tempo inteiro

    Job Summary:Contact customers to confirm outstanding payments and renew credit information to help minimize outstanding debts.About WESCO Distribution:A leading distributor of electrical, industrial, and communications productsKey Responsibilities:Monitors past due invoices and makes a high volume of collections contacts via phone or customer portals.Reviews...


  • Sao Paulo, Brasil Crocs, Inc. Global Jobs Tempo inteiro

    Crocs, Inc. (NASDAQ: CROX) is a world leader in innovative casual footwear for men, women and children. The company offers several distinct shoe collections with more than 300 four-season footwear styles. All Crocs shoes feature Croslite material, a proprietary, revolutionary technology that gives each pair of shoes the soft, comfortable, lightweight,...


  • São Paulo, São Paulo, Brasil Community Choice Financial Family of Brands Tempo inteiro

    OverviewWe are seeking a skilled Customer Service Representative to join our team. As a representative, you will build lasting relationships with customers, offering them a wide range of financial solutions that meet their unique needs.ResponsibilitiesCultivate Customer Connections: Forge strong relationships with customers, driving repeat business through...