Support Manager

6 meses atrás


Rio de Janeiro, Brasil G2i Inc. Tempo inteiro

**Job Description: Support Manager**:
**Position**: Support Manager
**Location**: Brazil, Philippines, Argentina
**Salary**: up to $7 USD per hour
**Type**: Full-time; we expect to have work for at least two months.

**About the Role**:
**Key Responsibilities**:

- Respond to customer support tickets promptly and professionally.
- Manage and resolve customer inquiries, issues, and complaints.
- Provide accurate, valid, and complete information to customers.
- Collaborate with other departments to address complex issues.
- Identify recurring customer issues and recommend solutions to improve the customer experience.
- Maintain a high level of customer satisfaction through timely and efficient support.
- Stay updated with product knowledge and company policies.

**Requirements**:

- Proven experience in a customer support role.
- Excellent communication skills, both written and verbal.
- Strong problem-solving skills and the ability to think critically.
- Ability to work independently and manage time effectively.
- Strong organizational skills and attention to detail.
- Flexibility to work various shifts as needed.
- Fluent in English

**Preferred Qualifications**:

- Previous experience in a managerial role within a support team.
- Experience working with international customers.
- Familiarity with the specific market or cultural knowledge of Brazil or the Philippines.

**Benefits**:

- Competitive hourly rate of $7 USD.
- Full-time position with the possibility of career advancement.
- Opportunity to work in a dynamic and growing company.
- Supportive and collaborative work environment.


  • IT Support Manager

    6 meses atrás


    Rio de Janeiro, Brasil SBM Offshore Tempo inteiro

    **Req Id**:11943**Job Family**:IT**Location**:Rio de Janeiro, BR, 20021-290**ROLE PROFILE** The IT Support Manager is responsible for leading, utilizing, building, and maintaining the team to correctly support and deliver the set objectives that will increase the overall quality and efficiency of the support team.**ROLE CONTRIBUTION** To ensure that the...


  • Rio De Janeiro, Brasil TIM SA Tempo inteiro

    Id da vaga: 23818Cargo: Credit & Commissioning Support - Senior ManagerDiretoria: Chief Financial OfficerBreakdown: Credit & Commissioning ServicesUO: Credit & Commissioning SupportRegional: TIM SA RJ, ES e MGEstado: RIO DE JANEIROCidade: RIO DE JANEIROPrincipais atividadesAvaliações de risco de crédito para os segmentos Consumer,


  • Rio de Janeiro, Brasil TIM SA Tempo inteiro

    **Id da vaga**:23818 **Cargo**:Credit & Commissioning Support - Senior Manager **Diretoria**:Chief Financial Officer **Breakdown**:Credit & Commissioning Services **UO**:Credit & Commissioning Support **Regional**: TIM SA RJ, ES e MG **Estado**:RIO DE JANEIRO **Cidade**:RIO DE JANEIRO **Principais atividades** - Avaliações de risco de crédito para...


  • Rio de Janeiro, Brasil TIM SA Tempo inteiro

    Id da vaga: 23818 Cargo: Credit & Commissioning Support - Senior Manager Diretoria: Chief Financial Officer Breakdown: Credit & Commissioning Services UO: Credit & Commissioning Support Regional: TIM SA RJ, ES e MG Estado: RIO DE JANEIRO Cidade: RIO DE JANEIRO Principais atividadesAvaliações de risco de crédito para os segmentos Consumer, SMB e...


  • Rio de Janeiro, Brasil HP Tempo inteiro

    Resident/Field Technical Support Description - Position Summary: The Resident Engineer will serve as a dedicated primary technical liaison between Poly and a key global account. The Resident Engineer will be based at the customer campus for support of video operations during business hours and/or after hours for critical situations or maintenance...

  • Support Assistant

    4 meses atrás


    Rio de Janeiro, Brasil DNV Tempo inteiro

     Local Unit Risk Management unit Brazil is seeking a proactive support assistant to join a fast-paced technical safety consultancy at the cutting edge of risk analysis techniques.  This a great opportunity to join a motivated team that is a trusted voice to tackle global transformations and challenges, helping our customers in achieving the safety of...

  • Assistant Tax Manager

    6 meses atrás


    Rio de Janeiro, Brasil Schlumberger Tempo inteiro

    JobName :Assistant Tax Manager JobSummary : The Assistant Tax Manager is responsible for assisting the Tax Manager in specific areas of tax reporting tax compliance and implementation of tax plans. AdditionalResponsibilities: Support tax provisions and tax reporting processes including ETR report FP8 FP6 etc. Develop procedures to improve compliance and...


  • Rio de Janeiro, Brasil Lloyd's Register Group Tempo inteiro

    **The role** - Responsible for managing single/multiple projects aligned with LR Commercial Bid Notice - Assist in data collection, analysis and presentation of reports as required ensuring good quality of work and aligned to the KPI’s and agreed processes - Delivering services to internal/external clients including technical assistance to Project Managers...

  • Assistant Project Manager

    4 semanas atrás


    Rio De Janeiro, Brasil Lloyd's Register Group Tempo inteiro

    The roleResponsible for managing single/multiple projects aligned with LR Commercial Bid NoticeAssist in data collection, analysis and presentation of reports as required ensuring good quality of work and aligned to the KPI’s and agreed processesDelivering services to internal/external clients including technical assistance to Project Managers as required...

  • Assistant Project Manager

    4 semanas atrás


    Rio de Janeiro, Brasil Lloyd's Register Group Tempo inteiro

    The role Responsible for managing single/multiple projects aligned with LR Commercial Bid Notice Assist in data collection, analysis and presentation of reports as required ensuring good quality of work and aligned to the KPI’s and agreed processes Delivering services to internal/external clients including technical assistance to Project Managers as...


  • Rio de Janeiro, Rio de Janeiro, Brasil oilandgas Tempo inteiro

    About the RoleWe are seeking an experienced Product Manager to support the development, sourcing, deployment, and maintenance of a winning portfolio of industrial lubricants in collaboration with Marketing, Sales, Technology, Suppliers, Base Oils, Contracts & Procurement, and Materials Planning.

  • Clinical Manager

    6 meses atrás


    Rio de Janeiro, Brasil Fresenius Medical Care Tempo inteiro

    Level Description ‘Management’ Leveling Guide consists of jobs with the responsibility, accountability, and decision-making authority to develop and implement strategies, initiatives, policies, and programs. The labels of Supervisor, Manager, Director, etc., are not limited to a distinct level (i.e., not all Senior Managers are level XX) - these are...

  • Gtm Manager

    6 meses atrás


    Rio de Janeiro, Brasil inDrive Tempo inteiro

    , Rio de Janeiro - We are seeking a highly motivated GTM Project Manager based in Brazil to join our dynamic team at inDrive. As a GTM Project Manager, you will play a pivotal role in shaping our brand's presence and expanding our reach in Brazil. **Responsibilities**: - Analyze performance, media, and brand strategies on a country/city level. - Optimize...

  • Support Technician

    4 meses atrás


    Rio de Janeiro, Brasil Marlink Group Tempo inteiro

    About us Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies. Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push...

  • Customer Support Lead

    6 meses atrás


    Rio de Janeiro, Brasil Third-Party Job Posts Tempo inteiro

    Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...

  • Advanced Support Lead

    2 semanas atrás


    Rio de Janeiro, Brasil Third-Party Job Posts Tempo inteiro

    Cloudbeds is the leading platform redefining the concept of PMS for the hospitality industry, serving tens of thousands of properties in more than 150 countries worldwide. Built from the ground up to be masterfully unified and scalable, the award-winning Cloudbeds Platform brings together built-in and integrated solutions that modernize hotel operations,...


  • Rio de Janeiro, Brasil Schlumberger Tempo inteiro

    Artificial Lift Project Manager **Description**: The Project Manager is responsible for planning the project to deliver according to schedule, scope, budget, and quality expected. The Project Manager ensures that the project plan meets all contractual requirements. This person supports project team members career development through monitoring of...


  • Rio de Janeiro, Brasil Catho Online Ltda. - BR - Manager Tempo inteiro

    BAT is evolving at pace into a global multi-category business on a mission to decrease the health impact of our industry. To achieve our ambition, we are looking for colleagues who are ready to Be The Change . Come, join us on this journey! British American Tobacco Brazil has an exciting opportunity for an Application Services Manager in Rio de Janeiro. The...


  • Rio de Janeiro, Rio de Janeiro, Brasil DNV Tempo inteiro

    Job OverviewThe Risk Management team in Brazil at DNV is seeking a highly organized and detail-oriented individual to fill the role of Support Assistant. This position will provide administrative support to the team, ensuring the smooth execution of daily tasks and duties.Key ResponsibilitiesEnsure that all work performed is in accordance with instructions,...


  • Rio De Janeiro, Brasil GSK Tempo inteiro

    As a Facilities & Engineering Manager, YOU will be responsible for the management and delivery of infrastructure and services at the regional or site level, ensuring that these supports and facilitate all business operations. The role will serve as the primary liaison with the businesses at the site level. The infrastructure and services at the site are...