Contract Analyst

Job Advert

Internal Job Title**:Contract Analyst Jr**

Business**:Lucy Equipamentos Eletricos Ltda**

Location**:Araucaria - Brazil**

Job Reference No**: 3253**

**Job Purpose**

Will be responsible for:
To comprehend the project scope and objectives.

To assure that roles, responsibilities, and scope are known within the project team.

To plan and oversee projects tasks of the contract, from the processing the procurement order through to completion.

To prepare a detailed project plan to schedule key project milestones, workstreams & activities.

To manage and monitor the deliveries of the internal stakeholders, by checking if it is on time, on budget and if the desired outcomes are aligned to the objectives

To track the project and provide regular reports on project status to project team and key stakeholders.

To track costs during the process to assure that costs to deliver project are on budget.

To assure that internal procedures and customers procedures that may be applied are correctly used.

To identify and mitigate risks that can impact the projects (time, scope, and quality).

To manage and control all communication with costumers and other company’s areas including change orders, project changes, customer complaints about products and services acting promptly to assist the resolution of the issue, to ensure that deliveries are made to stakeholder satisfaction.

Whenever needed will travel to field to follow up the physical progress of the project.

**Job Context**

Work under guidance but not constant supervision, participating in the project management activities and support with the coordination between sales, logistics, operations, and the customer.

Make decisions regarding projects budget and prioritization.

To plan and monitor project milestones.

**Job Dimensions**

The role will report to the Project Manager.

**Key Accountabilities**

These will include:

- Project Reporting and Review - Draft elements of project review reports and presentations to support delivery of the review process.
- Project Handover - Manage the customer contract inside organization after the handover from sales department.
- Customer Service - Carry out a range of customer service activities, including handling customer complaints to seek a swift resolution together with senior management team.
- Product and Services - Manage, track, and monitor the warranty lifecycle.
- Audit Compliance ISO - Maintain all ISO processes in conformance with the guidelines.
- Stakeholder Management - Responsible to interact with the supply chain (internal and external) to keep track of the project aligned with customer expectations.

**Qualifications, Experience & Skills**

**Behavioural Competencies**
- Communicates Effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, pays attention to others' insights, advice, or instruction, grasping the main elements. Promptly shares relevant information with the right amount of detail.
- Customer Focus - Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.
- Financial Acumen - Interprets and applies key financial indicators to make better business decisions. For example, gathers the financial data and metrics essential for the role; interprets quantitative and financial data accurately; seeks guidance, as appropriate.
- Balances Stakeholders - Anticipates and balances the needs of multiple stakeholders. For example, draws upon insights from varied sources to gain a rich understanding of how to meet the needs of multiple internal and external stakeholders. Probes deeply to gain a rich, detailed grasp of the priorities of different stakeholders; takes initiative to respond to stakeholder problems.

**Skills**
- Self-Management - Able to work on Lucy Electric’s facilities or remotely (from home or from site), keeping great efficiency and high performance.
- Project Communications Management - Works at a experienced professional to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management, control, archiving, reports, and disposition of project information. Typically works without guidance.
- Project Schedule Management - Works without guidance to sequence and schedule tasks into a project plan. The role will require a portion of work on filed, visiting the customer sites and keep up with the project progress.
- Verbal Communication - Uses clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies.
- Production Process - Has an entry level of understanding.
- English Language - Has an intermediate or advanced level of understanding both verbal and written.
- Portf