Programme Manager

**Key responsibilities
**Project Scope Definition**

Manage the delivery of research, workshops, and other activities to support the specification and agreement of project deliverables.

**Stakeholder Management**

Deliver stakeholder engagement activities to support development of effective project working relationships and to identify and respond to stakeholder needs and concerns.

**Project Risk and Issue Management**

Identify and evaluate risks, issues, dependencies, and constraints associated with the project, escalating where appropriate. Where necessary, develop, agree on, and implement solutions to overcome these.

**Project Team Management**

Lead a small to medium project team; communicates the project vision and outcomes needed along with guidance to achieve outcome, coordinates team actions on project activities; coordinates flow of additional team members on and off the team as needed; and identifies areas of improvement necessary to build the capability of the team through training, coaching and mentoring.

**Project Resource Management**

Manage the deployment of project resources, proactively managing project costs, providing forecasts, and presenting variances with narrative at appropriate review points to ensure effective utilization.

**Project Assurance**

Conduct assurance reviews within the project, facilitate the delivery of assurance reviews by independent third parties, and take appropriate action to resolve any issues identified so that senior stakeholders have confidence that the project can deliver to time, budget, and quality.

**Personal Capability Building**

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

**Portfolio Management**

Plan and manage the delivery of projects within an area of professional expertise, using an appropriate project management methodology to give assurance that intended outcomes are achieved.

**Change Management**

Deliver baseline assessments and post-implementation analyses to evaluate and track the realization of business benefits.

**Project Governance**

Ensure project compliance with the organization's wider program and/or portfolio management decision-making structures and processes.

**Leadership and Direction**

Communicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader organization's mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals.

**Values & Behaviours
**Ingenious: Manages complexity**

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.

**Ingenious: Effective decision making**

Makes good and timely decisions that keep the organization moving forward. For example, knows when to act independently and when to escalate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.

**Collaborative: Builds relationships**

Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.

**Collaborative: Builds high performing teams**

**Principled: Accountability**

Holds self and others accountable to meet commitments. For example, tracks performance and strives to remain effective, learning from both successes and failures. Readily takes on challenges or difficult tasks and has reputation for delivering on commitments.

**Principled: Communicates effectively**

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.

**Principled: Manages stakeholders**

Anticipates and balances the needs of multiple stakeholders. For example, shows a strong commitment to identifying all relevant issues and making decisions that maximize outcomes for all key stakeholders. Engages effectively with multiple stakeholders and responds with well-balanced, win-win solutions.

**Driven: Prioritisation**

Plans and prioritizes work to meet