Operational Delivery Analyst

6 meses atrás


Barueri, Brasil DBR CONSULTORIA E TECNOLOGIA LTDA Tempo inteiro

Apoio como ponto de contato entre entidades vendedores e gestão. Priorização de demandas da divisão AMS alinhadas à gestão. Solicitação e gerenciamento de acesso da equipe AMS para clientes com acesso dedicado. Apoio em dúvidas e esclarecimentos de marcação de horários. Análise de SLAs para tickets abertos. Monitoramento da fila de tickets. Análise de horas reservadas para tickets. Apoio no desenvolvimento de materiais que a AMS necessita (manuais/apresentações/etc.).Turno: Tarde (1PM - 10PM).

Operational Delivery Analyst1

**Requisitos: Escolaridade mínima**:
Graduação - Concluído - Obrigatório

**Idiomas**:

- Inglês - Obrigatório
- Fala: Avançado
- Escrita: Avançado
- Compreensão: Avançado
- Leitura: Avançado

**Experiências e qualificações**:

- Possuir pelo menos 2 anos de experiência na vaga de Operation Delivery Manager

**Informática**:

- Windows - Avançado - Obrigatório
- Pacote Office - Avançado - Obrigatório

**Idioma**:
A vaga requer inglês no mínimo avançado.



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