IT Infrastructure Delivery Lead

Há 3 dias

Campinas, Brasil Eurofins Tempo inteiro

Company Description
Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.

Group's key figures are approx. 3 billion Euros turnover, more than 800 laboratories across 50 countries and more than 55.000 staff.

Job Description**
OVERALL OBJECTIVES**:
The role “partners” with the business in a true “IT as a Service” model; provide resilient, top-of-the-range, cost-efficient IT Infra Services to all ELEs in scope of the regional IT Infra Team;
You will execute the IT transformation program to segregate IT Infra assets, coaching and steering their team, as part of the regional IT Infra team.
**IT Service Management**
- Engage with the RBL (Regional Business Leaders) / Zone Business Leaders and Zone IT Infra/Solutions managers to understand business needs and (co)define the IT Strategy for each RBL/Zone; Implement a true “IT as a Service” Model; Act as “Managed IT Service Provider” towards internal IT customers; build a network and foster a productive relationship with key business leaders;
- Build/Provide a portfolio of IT Infra Services that meet business needs; Plan, organise and manage your Regional IT Infra team to deliver and exceed the contracted SLA performance of the respective IT Infra services;
- Build and Manage your regional IT team; Cooperate with the Zone IT Infra managers; Ensure consistency, foster collaboration, promote synergies, and share good practices/methodologies;
- Monitor and Report on IT service quality (operational status and level of service), as well as customer satisfaction against agreed KPIs and Service Level Agreement (SLA) performance indicators;
- Ensure that agreed IT Infrastructure best practices, standards and processes are applied and monitored effectively;
- Ensure IT Services are run in compliance with regulation; Assist with responding to regulatory audits;
- Manage IT Infrastructure costs, in line with agreed budget and with a high level of cost consciousness.
**IT Infra Transformation Program**
- Work closely with the Group IT Infrastructure teams and the Zone IT Infra Managers to execute the Transformation program to regionalise legacy Group IT Infra and re-engineer IT Infra Services for ELEs in your Region;
- Ensure Group IT (Infra and Security) standards are implemented and adhered to;
- Work with Group Functions and Contribute to the definition of Group Standards.
**IT Infra Operations (post Transformation)**
- Once the IT Infrastructure responsibilities have transitioned to the Zone & Regional IT Infra teams, you will lead your Regional IT Infra team to:

- Manage IT Infrastructure projects and changes to continuously improve and upgrade IT Infrastructure systems, operations and services, adapt them to changing business needs and standards, and ensure that changes are deployed with mínimal disruption.
- Ensure reliable operations of future state, segregated Zones (see Transformation Program);
- Monitor the execution of all operational activities and periodically audit IT Infra & Security postures;
- Steer, manage, and coach your Regional IT Infra team daily on providing top-of-the-range IT Services to the ELE’s;
- Manage IT Infrastructure integration projects of new and acquired labs to support the growth of respective RBLs, and provide IT Infrastructure due diligence support for potential acquisitions.

Qualifications**
Education**

Initial Background
- Master’s Degree in Computer Science (M.S.) or related field from a four-year college or university; an MBA or equivalent is desirable but not required.

Additional / Certifications
- Project Portfolio Management (PMI, or other), ITIL (PMP & ITIL Foundations certification is must) others like (Scaled) Scrum, COBIT, TOGAF, etc. is desirable;
- Lean methodology (Six Sigma, or other) is a plus.
**Experience**
- 5-10 years of experience leading/managing within a successful IT organisation, in at least two areas of IT Infra Operations;
- 5+ years of work experience with IT Infrastructure project management in an international environment, preferably in an industrial or process driven environment;
- 5+ years relevant experience in IT Service Delivery field, ideally in the regulated GxP/HIPAA environment;
- IT Service Management (practices/framework) experience and proven ability to install/enhance IT processes to drive efficiency, quality, and cost-effective solutions;
- Experience working with cross-functional IT teams and working with n

  • Data Infrastructure Strategist

    3 semanas atrás

    Campinas, São Paulo, Brasil Averis Tempo inteiro

    About AverisAveris is a leading Global Business Solution (GBS) organization dedicated to developing sustainable resources that improve lives. Our mission is to support customers in creating value for the Community, Country, Climate, Customer, and Company.Job SummaryWe are seeking a highly skilled Data Infrastructure Strategist to lead our information...

  • Bra IT Lead

    Há 23 horas

    Campinas, Brasil Santander Tempo inteiro

    BRA IT Lead CAMPINAS, Brazil **WHAT YOU WILL BE DOING** **Atividades e desafios dessa vaga***: - Conhecimento de ferramenta de workflow de Incidentes e Alertas - Service Now** - **Conhecimento do processo de Incidentes ,Eventos e Problemas, tendo experiência comprovada em**: **a) Liderança/Coordenação** **b) Gestão de Eventos** **c) Gestão de...

  • IT Operation Especialist

    Há 3 dias

    Campinas, Brasil BENTELER Automotive Tempo inteiro

    IT Operation Especialist **Location**:Campinas, São Paulo, BR**Division**: BENTELER Automotive - **Functional Area**: IT - **Career Level**: Professional - **Contract Type**: Permanent/Full-time - **Weekly Working Hours**: 40.00 - **Required Languages**: Portuguese; English - **Requisition ID**: 37912- At BENTELER, we make it possible. From promoting...

  • SAP Project Lead

    2 semanas atrás

    Campinas, São Paulo, Brasil It Scout Tempo inteiro

    **About the Role**We are seeking a highly skilled SAP Project Manager to join our team at It Scout. This is an exciting opportunity to lead and manage projects in Brazil, leveraging your expertise in project management and change management.Location: The role will be based in Campina, Rio, San Jose, or Sao Paulo, Brazil.About Us: At It Scout, we specialize...

  • IT Operations Specialist

    4 semanas atrás

    Campinas, Brasil BENTELER Automotive Tempo inteiro

    **Localização**:Campinas, São Paulo, BR- IT Operations Specialist**Localização**: A 0690 Campinas Regional OH **Division**: BENTELER Automotive **Região para trabalho**: IT **Tipo de oportunidade**: Profissionais **Tipo de contrato**: Permanent/Full-time **Horas de trabalho semanais**: 40,00 **Idiomas necessários**: Inglês; Português **ID da...

  • IT Analyst

    Há 23 horas

    Campinas, Brasil Lumentum Operations LLC Tempo inteiro

    It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Plan to implement infrastructure improvements (Local and Cloud) Will act in security...

  • IT Support Network PL

    Há 3 dias

    Campinas, Brasil Encora Inc. Tempo inteiro

    DescriptionImportant InformationLocation: BrazilJob Mode: Full-time / CLTWork Mode: HybridResponsibilities and DutiesProvide a higher level of support for Encora Infrastructure including LAN, WAN, Wireless, Firewalls, Active Directory, Servers. Deep knowledge of networking administration like Cisco switches, routers and firewall, LAN/WAN (L2/L3) and...

  • Pessoa Desenvolvedora Java Fullstack

    Há 2 dias

    Campinas, Brasil Mollica IT Tempo inteiro

    **Qual será a sua missão**: - Você irá atuar com desenvolvimento de software, tanto de aplicações legado como novas aplicações da companhia. - Irá atuar em squads de desenvolvimento e também precisará ter conhecimento com integrações de serviços na Nuvem. OBS: Estamos trabalhando essa posição para a Plus IT. Sobre a Plus IT: A Plus-IT...

  • Analista de Tecnologia da Informação Sr

    Há 2 dias

    Campinas, Brasil Bosch Group Tempo inteiro

    Descrição da empresa Seja em áreas de mobilidade, bens de consumo, tecnologia industrial, energia e de construção ou no desenvolvimento de novos modelos de negócios: A Bosch faz uma contribuição decisiva para melhorar a qualidade de vida desta geração e das que virão. Isto só é possível com um network global de mais de 410 mil colaboradores...

  • IT Support Network PL

    Há 4 dias

    Campinas, Brasil Encora Inc. Tempo inteiro

    DescriptionImportant Information Location: BrazilJob Mode: Full-time / CLTWork Mode: Hybrid Responsibilities and DutiesProvide a higher level of support for Encora Infrastructure including LAN, WAN, Wireless, Firewalls, Active Directory, Servers. Deep knowledge of networking administration like Cisco switches, routers and firewall, LAN/WAN (L2/L3) and BGP...

  • Vaga De Solutions Architect

    2 meses atrás

    Campinas, Brasil Catho Online Ltda. - BR - Lead Tempo inteiro

    Share People Hub in partnership with ABI Growth Group | ABInBev, search for a Back-end Developer, for a remote role.About AB InBevWe are part of ABInBev's ecosystem, the largest brewer in the world, and we work to help our customers’ lives using Zé Delivery, Ta Da, and BEES Applications. As a tech cell of our organization, we have a simple goal: to grow....

  • Tech Lead

    6 meses atrás

    Campinas, Brasil IT GLOBAL SERVICES Tempo inteiro

    **Descrição da Vaga**: Ei, Tech Lead, o que acha de ser uma peca fundamental para conectar o mercado com o futuro? Faca parte de nossa revolucao tecnologica e leve conosco cada vez mais qualidade e inovacao ao mercado. Tenha a oportunidade de trabalhar com grandes nomes e marcas, construindo solucoes que fazem a diferenca em diversas operacoes. Vivencie um...

  • Sysops Administrator

    Há 3 dias

    Campinas, Brasil Eurofins Tempo inteiro

    Company Description **_ Why are we here?_** You may not know our name but we can guarantee you know our work - all we do has a positive impact on life, health and the environment. Eurofins is by your side every day, from the food you eat to the medicines you rely on. We work with the biggest companies in the world, making sure the products they supply are...

  • Data Center Program Manager, It/network

    4 semanas atrás

    Campinas, Brasil Microsoft Tempo inteiro

    As a Microsoft Data Center Program Manager (DCPM), you will perform trouble shooting for service incidents, manage assigned projects to meet service delivery objectives as well escalate to appropriate stakeholders to remove obstacles. You will also follow safety policies and procedures and participate in root cause analysis (RCA) of incidents. This job will...

  • IT Strategist

    3 semanas atrás

    Campinas, São Paulo, Brasil CI&T Software S.A. Tempo inteiro

    We are a leading tech transformation consultancy, leveraging Artificial Intelligence to drive innovation for large companies. Our team combines human expertise with cutting-edge technology to navigate changes in the business and technology landscape.With over 30 years of experience, 6,000 professionals, and offices in 10 countries across five continents, we...

  • Critical Infrastructure Maintenance Technician

    4 semanas atrás

    Campinas, Brasil Microsoft Tempo inteiro

    Day shift and night shift available. As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, recognizing safe versus unsafe work environment, having a hands-on...

  • Delivery Manager

    2 meses atrás

    Campinas, Brasil Performa IT Tempo inteiro

    Somos especialistas em **Transformação Digital**, trabalhamos como parceiros de nossos clientes, atuando desde a identificação do problema, compreendendo quais suas reais necessidades, até a sustentação da solução desenvolvida. Atuamos com o desenvolvimento das melhores** **soluções em estratégia digital**, **engenharia de software**,...

  • Delivery Manager

    1 semana atrás

    Campinas, Brasil Performa IT Tempo inteiro

    Somos especialistas em Transformação Digital , trabalhamos como parceiros de nossos clientes, atuando desde a identificação do problema, compreendendo quais suas reais necessidades, até a sustentação da solução desenvolvida. Atuamos com o desenvolvimento das melhores soluções em estratégia digital , engenharia de software , otimização de...

  • Vaga de Solutions Architect

    2 meses atrás

    Campinas, Brasil Catho Online Ltda. - BR - Lead Tempo inteiro

    Share People Hub in partnership with ABI Growth Group | ABInBev, search for a Back-end Developer, for a remote role. About AB InBevWe are part of ABInBev's ecosystem, the largest brewer in the world, and we work to help our customers’ lives using Zé Delivery, Ta Da, and BEES Applications. As a tech cell of our organization, we have a simple goal: to...

  • IT Senior

    2 meses atrás

    Campinas, Brasil 4flow AG Tempo inteiro

    IT Senior (Network and System Administration)What your new challenge will look likeIn this position you will be part of the IT Services department in all aspects of network and system administration, including but not limited to:Administration of a fast-developing MS 365 Hybrid environmentManaging all components of the Microsoft 365 portfolioInternational...