Service Leader
6 meses atrás
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company’s new website at:
It’s not just about your careeror your job title it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.
Who will you be working with?
The Service Leader will manage the overall fleet performance in partnership with the Reliability Engineers, Engineering, Quality, Supply Chain, and FPM to support any service and reliability-related topics, warranty claims, FMI execution, and inventory evaluation to support the fleet and our sales plan.
The Service Leader will directly manage Field Engineers (TAs) and craft labor supporting the Railroads aftermarket contractual commitments.
How will you make a difference?
As a member of the Service team, you will be responsible for sustain the growth trajectory in the region, in this role, you will be critical to enhance customer relationships and influence/persuade new opportunities and business generation.
The Service Leader will coordinate all team efforts toward increasing the financial metrics (orders/sales/EBIT) in sync with the Sales, Product/Business Growth, Proposal, and Finance Teams.
What do we want to know about you?
Basic Qualifications:
- Bachelor's degree in Engineering preferred
- Experience in an engineering, manufacturing, or leadership role
- Must be able to travel about 50%-60% of the time
- Must be able to read/write/speak fluent English
Desired Qualifications:
- Be able to read/write/speak fluent English and Spanish
- Experience in locomotive field services, supply chain, manufacturing, or maintenance positions. This role requires extensive locomotive product and technical knowledge from day one.
- Successful previous leadership and/or manager roles
- Experience in project management
- Knowledge of locomotive service and customer operations
- Demonstrated networking ability and influencing skills
- Demonstrated ability to manage multiple priorities and deliver commitments on time
- Strong oral and written communication skills, able to interface at all team levels - internally and externally
- Strong interpersonal and leadership skills
- Commitment to customer satisfaction
- Sound technical expertise and analytical skills.
- Six Sigma Greenbelt and Blackbelt certifications are a plus.
What will your typical day look like?
- Manage internal and customer communication and reports regarding services-related topics (fleet reliability performance, warranty)
- Own the Services orders (along with the Sales Team), sales, and EBIT (along with the Programs & OTR Team);
- Provide recommendations and ensure inventory actions to support customer fleet and sales generation;
- Provide recommendations to the Business Growth and Product Team to develop products and solutions aiming to support customer fleet and sales generation;
- Mentor the Reliability Specialists team on the development of the reliability projects based on Methodology of Analysis and Solution of Problems, 6 Sigma, etc;
- Network with Reliability, RM&D, Engineering, Fleet Management, Quality, and Supply Chain Teams to identify and drive solutions to reliability issues.
- Coordinate field tests/programs (FTONs and FMI) with Reliability, FPM, Engineering, Service Leaders, and GLO Program Management team;
- Provide direction and leadership to drive for process improvements across all functions involved in the delivery of service-related programs to the customer;
- Be a champion of all aspects of service quality and technical delivery of projects;
- Take a leadership role in the definition of elements and recommendations supporting the overall best interest of both the customer and the company.
LI-AC1
Wabtec Corporation is committed to taking on the world’s toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles
-
Secretaria
6 meses atrás
Contagem, Brasil Leader RH Tempo inteiro**Secretaria** - LEADERRH **TIPO DE VAGA**: - PRESENCIAL**REGIME DE CONTRATAÇÃO**: - CLT**SALÁRIO**: - 2.500,00**LOCAL DA VAGA**: - CONTAGEM / MG- DESCRIÇÃO DA VAGABuscamos uma pessoa para auxiliar nas rotinas do empresa, organizando a agenda do executivo, realizando os registros financeiros e acompanhando a relação com os fornecedores. O que...
-
Innovation Leader
5 meses atrás
Contagem, Brasil Wabtec Tempo inteiroWabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...
-
Culinary Expert
1 semana atrás
Contagem, Minas Gerais, Brasil Accor Hotels Tempo inteiroAbout Mercure TownsvilleWelcome to Mercure Townsville, a renowned venue for corporate events, conferences, weddings, and special occasions in North Queensland. Our hotel boasts seven functional boardrooms, a spacious ballroom, an enclosed deck, beautiful lawns, and outdoor event spaces.Celsius RestaurantAt the heart of our hotel is Celsius Restaurant, which...
-
Manufacturing Manager
4 semanas atrás
Contagem, Minas Gerais, Brasil Wabtec Tempo inteiroWabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Our team has nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, making us a leader in digital expertise, technological innovation, and world-class manufacturing...
-
Contagem, Minas Gerais, Brasil Wabtec Tempo inteiroAt Wabtec Corporation, we are committed to taking on the world's toughest challenges. To fulfill this commitment, we rely on a culture of leadership, diversity, and inclusiveness. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds,...
-
Services Technical Intern
4 semanas atrás
Contagem, Brasil Wabtec Tempo inteiroWabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...
-
IT Business App Specialist
6 meses atrás
Contagem, Brasil RHI Magnesita Tempo inteiro**Role Description** - Responsible by management of Digital Transformation (DT) service providers related to Application Delivery Department, accordingly the Global Purchasing Process policies. - Responsible for the governance of global Opex budget management supporting Application Delivery Department managers to execute it. - Support the Application...
-
Technology Services Delivery Specialist
6 meses atrás
Contagem, Brasil Wabtec Tempo inteiroWabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...
-
Communications Specialist
6 meses atrás
Contagem, Brasil Wabtec Tempo inteiroWabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...
-
Director, Global HR Operations
6 meses atrás
Contagem, Brasil Wabtec Tempo inteiroWabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...
-
SAP HCM IT Specialist
4 semanas atrás
Contagem, Minas Gerais, Brasil Rhi Magnesita Tempo inteiro**Job Summary**We are seeking a highly skilled HCM SAP IT Specialist to join our team at RHI Magnesita. As an SAP in-house HCM specialist, you will be responsible for understanding process requirements defined by HR global process experts and designing conceptual software implementation solutions.**Key Responsibilities**• Cooperate with global teams to...
-
Auxiliar de Logística
6 meses atrás
Contagem, Brasil PACCINI Tempo inteiro**Quem somos?** - O grupo que **mais cresce** no ramo de autopeças brasileiro com **potencial e oportunidades de crescimento** para os nossos colaboradores! - O **Grupo Paccini** é composto por 4 empresas, **Paccini Distribuidora, Macrocar, Procooler e Leader** **Qual localidade da empresa?** - R. Inverno, 75, Vila Paris, Contagem/MG **Quais serão...
-
Manufacturing Manager
4 semanas atrás
Contagem, Minas Gerais, Brasil Wabtec Tempo inteiroDelivering Excellence in Rail TransportationWabtec Corporation is a leading provider of innovative solutions for the rail industry. With a rich history spanning nearly four centuries, the company has developed unparalleled expertise in digital solutions and value-added services.We are seeking an experienced Manufacturing Manager to join our team. In this...
-
IT Business Application Development Specialist
3 semanas atrás
Contagem, Minas Gerais, Brasil Rhi Magnesita Tempo inteiro**Job Overview**We are seeking a highly skilled IT Business Application Development Specialist to join our team at RHI Magnesita.**Key Responsibilities**The ideal candidate will have experience in architecture, design, configuration, and deployment within the Microsoft Azure/Dynamics platform.**Requirements**- BS in Computer Science, Information Systems,...
-
Pastry Chef
2 semanas atrás
Contagem, Brasil Accor Hotels Tempo inteiroCompany Description Sofitel Legend Casco Viejo Panama is located in the heart of the Historic District of Casco Viejo Panama, a UNESCO protected site and United Nations designated world heritage. The Hotel provides superior Waterfront location, a diverse mix of facilities and outstanding service, attracting leisure and business clientele seeking a luxury...
-
Financial Manager
Há 1 mês
Contagem, Minas Gerais, Brasil Wabtec Tempo inteiroFinancial Manager Job DescriptionWabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail. With a rich history spanning nearly four centuries, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the...
-
Fp&a Specialist
5 meses atrás
Contagem, Brasil Wabtec Tempo inteiroWabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...
-
Business Application Specialist
4 semanas atrás
Contagem, Minas Gerais, Brasil RHI Magnesita Tempo inteiroAbout YouWe are looking for a strong communicator with a collaborative attitude to join our team. With your great enthusiasm and creative mindset, you will bring new ideas to the table, not only as an individual but also together with your colleagues. You will work well in cross-functional teams and be not afraid to take responsibility and make decisions....
-
Global Mobility Specialist
5 meses atrás
Contagem, Brasil RHI Magnesita Tempo inteiro**Global Mobility Specialist** **Full time** **The location of the role is in: Brazil** **About the job** This role reports directly to the Global Head of Total Rewards and is located in Brazil. As a Global Mobility Specialist, you will be managing international employee assignments, providing streamlined solutions for quick relocations and acting as...
-
IT Business App Specialist
7 meses atrás
Contagem, Brasil RHI Magnesita Tempo inteiroAbout You You are a strong communicator with a collaborative attitude. With your great enthusiasm and creative mindset, you bring new ideas to the table, not only as an individual but also together with your colleagues. You work well in cross-functional teams and are not afraid to take responsibility and make decisions. With your hands-on mentality,...
